Senior Solution Architect
Location
California + 13 moreAll locations: California | Florida | Illinois | New Jersey | New York | North Carolina | Ohio | Michigan | Pennsylvania | South Carolina | Tennessee | Texas | Virginia | Washington
Posted
77 days ago
Salary
$94.2K - $215.1K / year
Seniority
Senior
Job Description
Senior Solution Architect
Minor Hotels Europe and Americas
• Plays a critical role in shaping, framing, and communicating client solutions in the CIS Pre-Sales and Solutioning organization. • Actively supports business development initiatives by leading the opportunity presales solution team and building robust, optimized, cost effective and victory-oriented solutions for CIS services. • Works closely with sales and different CIS senior stakeholders onshore and offshore as well as directly with clients. • Involved from Deal Qualification through Contract Signature, and for a limited period in the transition execution to provide continuity. • Structures ambiguous client inputs into clear problem statements and outcome-orientated solution narratives. • Translates customer business challenges into technically sound, commercially viable solutions. • Helps align technical solution design to client-defined outcomes, value levers, and success metrics. • Owns coordination of client requirements are analyzed and distributed for solutioning, without gaps or duplication. • Designs the solution and ensures the relevant solution artifacts are completed in line with global process. • Responsible for development of the end-to-end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domains. • Develops solution & response strategy, standard versus non-standard approach, aligned to the sales strategy. • Clearly communicates to all bid team members. • Works with cross-functional areas to define Price to Win and create pricing structures. • Supports Tower Lead with 3rd parties’ direct engagements when needed. • Contributes to proposal writing and guides the bid team on alignment to sales strategy, themes, and scoring mechanism, leveraging AI where possible. • Leads the solution team in all client facing interactions. • Reviews and inputs to the contract schedules, SoW, and SLAs among other documents, leveraging AI where possible. • Supports Commercial Lead with negotiation of solution related schedules (SoW, SLAs, etc.). • Leads solution team and ensures solution related deliverables are completed. • Identifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capability.
Job Requirements
- 5 to 10+ years of experience in infrastructure services, presales, solution design, or service delivery roles
- Demonstrated ability to quickly learn new domains, synthesize complex information, and communicate clearly to both technical and executive audiences.
- Uses AI as a thinking partner to accelerate understanding of client environments, synthesize inputs, and improve solution quality
- Applies AI to draft, refine, and stress test proposal narratives, solution approaches, and value stories
- Demonstrates sound judgment on where AI assists versus where human expertise and decision making are required
- Strong written and verbal communication skills, with the ability to craft clear, outcome oriented narratives for client proposals and presentations.
- Comfortable presenting ideas at varying levels of depth—from executive storytelling to solution rationale.
- Able to articulate both transformational and managed services elements of deals.
- Strong writing skills, leveraging AI.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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