Role Description We’re looking for a hands-on Infrastructure Engineer who thrives in a fast-paced, evolving environment. This role is critical to ensuring the stability, scalability, and performance of our IT infrastructure across on-premise and cloud environments. You’ll play a key role in supporting day-to-day operations, leading technical initiatives, and partnering with teams across the business to drive impactful solutions. - Manage and support infrastructure across Windows, Unix/Linux, networking, and cloud platforms - Monitor system alerts, triage issues, and respond quickly to maintain uptime - Lead and execute infrastructure projects, partnering with IT and business stakeholders - Support cross-functional teams with infrastructure-related incidents and escalations - Execute core processes including patching, monitoring, and system maintenance - Assist with M&A integrations, including system migrations and infrastructure support - Develop and maintain documentation (architecture, SOPs, standards, policies) - Continuously look for ways to improve performance, reliability, and scalability - Support additional initiatives and projects as needed Qualifications - 3+ years of experience as an Infrastructure Engineer or similar role - Experience working with cloud platforms (AWS, Azure, or GCP) - Exposure to cloud disaster recovery strategies - Proven experience leading or contributing to technical projects - Familiarity with advanced cloud environments (containers, IaC, configuration management, etc.) - Scripting experience (e.g., Python, PowerShell) is a plus Requirements - Strong understanding of enterprise technologies (systems, networking, databases, applications) - Ability to analyze and respond to system and security alerts quickly - Excellent problem-solving and critical thinking skills - Strong collaboration and stakeholder management abilities - Comfortable working independently and within a team - Experience with distributed systems and cloud computing environments Benefits - Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option. - Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year. - FSAs: Flexible spending options for health and dependent care expenses. - Dental: Comprehensive, including orthodontic care for both children and adults. - Vision: Includes discounts on Lasik. - Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members. - Life Insurance and AD&D: Company paid life and AD&D coverage. - Long Term Disability: Company paid LTD program. - Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity. - Employee Assistance Program: Professional support for employees during critical times. - Disability: Options for both short- and long-term coverage. - Retirement: 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%. - Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year. - Holidays: 7 paid holidays, including the day after Thanksgiving. - Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

• Designing, implementing, and managing cutting-edge network and infrastructure solutions • Providing support to development teams • Ensure the smooth operation of the company's geo-distributed infrastructure • Maintenance and configuration of network equipment, bare metal servers, NAS • Maintenance and configuration of virtualization system (VMWare) • Administer multiple Linux servers • Monitor the status of services and prompt resolution of emerging problems • Automate administrative tasks • Participate in the development and improvement of infrastructure • Interact with developers, database administrators, DevOps engineers, architects

• Define and enforce infrastructure-as-code best practices using AWS CDK, ensuring all cloud resources are version-controlled, repeatable, and peer-reviewed. • Architect and manage AWS infrastructure including ECS, RDS Aurora, API Gateway, S3, and networking — optimizing for reliability, performance, and cost. • Build and maintain a comprehensive observability stack: structured logging, distributed tracing, metrics dashboards, and alerting using Datadog. • Establish and run on-call processes, incident response playbooks, and post-mortem practices that improve system resilience over time. • Optimize RDS Aurora and ECS resources for performance, availability, and cost — right-sizing instances, tuning queries, and managing scaling policies. • Own cloud spend management: implement tagging strategies, cost allocation, budgets, and regular reviews to keep infrastructure costs accountable. • Harden cloud security posture: manage IAM policies, network segmentation, secrets management, vulnerability scanning, and compliance controls. • Improve developer experience by streamlining CI/CD pipelines, deployment workflows, and local development tooling.

• Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. • Drive operational improvements in change management and daily operations by following procedures. • Manage and operate large scale IP network technologies and infrastructures. • Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. • Monitor and support the network health of on-premises and cloud infrastructures. • Collaborate and develop workflow enhancements while documenting best practices.