Job Closed
This listing is no longer active.
Helping customers connect data, software and purpose to drive extraordinary outcomes.
Account Manager, School Partnerships
Location
United States
Posted
74 days ago
Salary
$70K - $87K / year
Seniority
Lead
Job Description
Account Manager, School Partnerships
Ascent
Role Description The Account Manager, School Partnerships position is a full-time position that will be reporting to the Senior Manager, Loan Program Management. This position is responsible for building and maintaining strong and positive relationships with our partner schools. The role is focused on the highest level of customer service with an additional focus on business development and growing accounts through upselling, program development, and cross-selling opportunities. - Develop and maintain long-term relationships with all core representatives at new and existing partner schools. - Serve as primary point of contact for new school onboarding, new product implementations, and partner school updates, including live trainings and regular partner check-ins and updates. - Own (no-code) technical onboarding from approved to go-live for each partner school. - Collect required partner school information. - Build platform, application, and grants access for each program & school. - May coordinate with additional third parties related to the school partnership. - Identify opportunities to expand Ascent's partnership with existing partner schools through new product offerings and strategic cross-selling opportunities. - Answer inquiries and provide expert level support to partner schools on their role in the funding experience. - Manage change both internally and externally, implementing changes initiated by partner schools, and communicating changes initiated by Ascent, ensuring all stakeholders are aligned. - Serve as the internal expert on all assigned partner schools by maintaining an organized case file for each partner school, flagging any concerns internally, and collaborating on strategic updates. - Collaborate with other Ascent team members across different business lines to ensure consistent and streamlined service for all partner schools. - Communicate with partner schools on behalf of Ascent including sharing school level reports, inquiries regarding complaints, and unique issues at the request of other teams (Fulfillment, Compliance, Treasury, etc.). - Facilitate follow-up conversations between partner school and Ascent teams as needed for deeper understanding of reporting, complaints, or other partnership requests. Qualifications - Bachelor’s Degree Preferred, Alternative closely related experience considered (8+ years). - 2-4 years of account management role and/or 3-6 years of customer service experience. - Proven track record of cultivating positive relationships amongst client accounts, co-workers, and management. - Must have excellent interpersonal and communication skills, both written and verbal. - Demonstrated ability to effectively negotiate resources and work collaboratively with cross-functional teams. - Excellent time management and organizational skills, as well as attentiveness to details and a commitment to follow up. - The ability to apply creative problem-solving techniques to situations using sound business judgment and collaboration. - Comfort with public speaking and teaching or training internal and external stakeholders. - Proficient in MS Office, with extensive knowledge of MS Excel. Requirements - Experience working in financial services, student lending, or in higher education (traditional or non-traditional). - Experience working with no-code platforms (for example, Wordpress). - Sales experience (inside or outside sales). - CRM aptitude, HubSpot experience a bonus. - Experience working with a distributed team. Benefits - Competitive pay with bonus, and comprehensive benefits package that includes, but not limited to: - Compensation includes base salary of $70,000 - $87,000 commensurate with experience, plus bonus and options. - Company Stock Options. - 401(k) + Company Match. - Medical, dental, and vision coverage. - Annual HSA contribution of $1,700. - Life insurance, disability, and critical illness. - 14 Paid Holidays! Eleven (11) + Two (2) Community Days + Your Birthday! - Snacks and drinks in the office. - Tuition reimbursement program. - Generous paid leave policies. - $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day. - Wellness, Work from Home funds, and more!
Related Guides
Related Job Pages
More Account Manager Jobs
• Identify and build up new accounts in surgical glaucoma. • Conduct and/or support local training with regards to glaucoma drainage surgery. • Initiate and develop sustainable relationship with key opinion leaders across your territory. • Closely collaborate with Santen Pricing & Market-Access Team to maximize the MicroShunt potential in your territory and across the east region. • Develop innovative and efficient acquisition plans on account level to ensure sustainable business development. • Achieve sales targets and develop operational plan for maximum return on investment. • Achieve and demonstrate effective use of agreed KPIs and objectives. • Identify sales-related trends. • Identify profitable business opportunities and align available resources. • Maintain and optimize existing relationships and manage business with existing key customers. • Provide accurate feedback on competitor activities in the field. • Interact with Santen sales management, marketing and customer service to guarantee top services to our customers. • Manage the territory financial budget. • Provide technical expertise for questions, issues or requirements related to product portfolio responsibilities. • Efficiently use the company reporting tools to ensure up to date customer/territory information and sharing valuable information across the organization. • Ensure compliance with company standards and Code of Practice. • Follow Good Distribution Practice guidelines and act in line with it (obligatory for all employees).
OPFOR Non-Linear (Land/Hybrid) Contractor
Yorktown Systems GroupA defense and professional services company founded in 2008, Yorktown Systems Group offers civil and federal organizations customized solutions that strengthen
Role Description Yorktown Systems Group is seeking a qualified OPFOR Non-Linear (Land/Hybrid) Contractor to support NATO’s Joint Force Training Center (JFTC) located in Bydgoszcz, Poland conducting training and exercises for the NATO Command Structure (NCS) and NATO Force Structure (NFS) to ensure operational ability and interoperability in a variety of environments. The contractor will support the Training and Exercise Division (TED) delivery of combined and joint training and exercises. Mainly static and distributed, as well as single and multi-echelon, for tactical and operational level headquarters, staff and forces in the full spectrum of NATO operations. JFTC may assume the responsibility of the Officer Directing Exercise (ODE) for various exercises, i.e. NOBLE JOLT (NOJO), LOYAL LEDA (LOLE), LOYAL DOLOS (LODO). NOJO is a logistics and sustainment centric Computer Assisted Exercise/Command Post Exercise (CAX/CPX) that will train JLSGNP. LOLE and LODO are land domain tactical level Computer Assisted Exercises/Command Post Exercises (CAX/CPX) that will train relevant headquarters from the NFS in the Warfighting Corps role. Additionally, JFTC may support the NATO GEORGIA (NAGE) exercise/s. Specific duties may include, but are not limited to: - The OPFOR Non-Linear (Land/Hybrid) Contractor is responsible to the Chief OPFOR and directly subordinate to the Deputy Chief OPFOR. - Oversee all aspects of the exercise planning and execution with a focus on Land Warfare and Non-Linear Threat. - Assist in the dynamic scripting necessary to enable the TA to achieve their training objectives. - Manipulate OPFOR disposition and force strength through pre-scripted and dynamically scripted functions of the exercise. - Support other Joint OPFOR functions within an OPFOR Joint Forces Command. - Define, coordinate, and manipulate geospatial data necessary to facilitate the achievement of the stated exercise training objectives. Tasks during OPFOR Workshop I/ MEL/MIL Incident Development WS: - Support OPFOR product development phase. - Contribute to develop specific OPFOR Non-Linear Scheme of Maneuver (SoM). - Further develop/construct OPFOR exercise framework. - Develop OPFOR pre-scripting material (non-linear documentation). - Provide support to MEL/MIL Incident Development WS. - Liaise/coordinate product requirements with Event Managers. Tasks during OPFOR Workshop II/ MEL/MIL Scripting WS: - Support OPFOR product development phase. - Contribute to develop detailed OPFOR SoM. - Further develop/construct OPFOR exercise framework. - Refine OPFOR pre-scripting material (non-linear documentation). - Provide support to MEL/MIL Scripting WS. - Liaise/coordinate product requirements with Event Managers. Tasks during EXCON Training & Execution: - Support OPFOR product refinement/validation. - Support quality checking of all OPFOR documentation prior to release. - Refine OPFOR pre-scripting material (non-linear documentation). - Coordinate with CAX/GEO specialists in relation to OPFOR elements. - Liaise and coordinate closely with Event Managers. - Support dynamic scripting efforts in relation to OPFOR. - Support EXCON training serials in relation to OPFOR. - Support execution of Wargame (OPFOR). While providing deliverables, the Contractors shall: - Collaborate with the Chief OPFOR, Scenario Lead and their respective superiors to establish coordination and production requirements. - Collaborate with Modelling and Simulation (M&S) and Geospatial specialists to facilitate simulation requirements. - Collaborate with other concerned NATO and allied organizations to coordinate OPFOR requirements. - Understand the development necessary, with respect to OPFOR, to facilitate exercise design and training objective achievement. - Assist in the coordination of Subject Matter Experts’ (SMEs) input. - Assist in the development of the required OPFOR products. - Assist in the development of OPFOR aspects of the baseline scenario. - Assist in the preparation and execution of Main Event List/Main Incident List (MEL/MIL) events and scripting workshops. - Assist in the development of OPFOR familiarization training. - Develop and deliver various briefings/presentations and products with OPFOR related content. - Provide critical input in support of active lesson-learning. - Archive and catalogue non-linear documentation. Qualifications - Three years within the last six years of working experience in a J2/A2/M2/G2 staff element in national or NATO Force Structure HQ on tactical or higher level at the level of OF-3 to OF-5 or as a senior NCO/specialist. - Demonstrated recent (within past five years) experience in the position of OPFOR/SITFOR SME operating non-linear and/or hybrid OPFOR/SITFOR elements during a NATO exercise. - Demonstrated recent (within past five years) knowledge and experience of Nations OPFOR doctrine and concepts and its implementation in a simulation system. - Demonstrated experience and/or knowledge (within past five years) of peer adversary on a wide range of NATO strategic, operational and tactical level military thinking, doctrine & concepts. - Demonstrated working knowledge/experience of NATO Functional Area Systems (FAS) TOPFAS and INTEL FS. - Demonstrated recent (within past 5 years) knowledge and experience with NATO Setting 360 / OCCASSUS. - A native English language speaker or an individual presenting excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing at the level of (SLP) NATO STANAG 6001 - 3333 (Listening, Speaking, Reading and Writing). Requirements - Must possess an active NATO or U.S. SECRET or higher security clearance. - CONUS and OCONUS travel will be required. Location NATO Joint Force Training Centre, Bydgoszcz, Poland
• To retain assigned top customers and nurture those key relationships over time • To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets • Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects • Help building strategy and plans for business growth in all SL segments in Italy • Support the growth of global business in Italy for all services where possible • Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team • Effectively communicate clients penetration and account management strategy and business plan with senior management team • Monitor and review the assigned accounts to ensure service level and pointing out possible improvements • Produce & present regular reports and revenue forecasts according to the practices implemented
• Manage the sales cycle with veterinary practices, including larger, multi-location accounts, from lead generation and cold-call outreach to demo, clinic close, and onboarding • Build relationships with key stakeholders across accounts, including clinic leadership, practice managers, veterinarians, and multi-location decision-makers • Proactively identify solutions to pain points and customer needs by clearly communicating the value of Koala’s home delivery pharmacy solution • Support the onboarding and adoption of new clinic partners, ensuring a smooth experience across individual practices and larger account groups • Remain current on industry trends and the evolving needs of the animal health and veterinary communities • Provide a best-in-class experience for prospects and partners through proactive communication, consistent follow-up, and strong follow-through • Understand that each interaction is about more than solving a single problem; it is an opportunity to build trust, strengthen the relationship, and create a delightful experience




