• Receive and manage customer orders via phone and other communication channels • Provide excellent customer service with clear, professional phone communication • Process orders accurately and efficiently • Track and follow up on orders to ensure timely delivery • Source specific products based on customer requirements • Prepare and provide quotes to customers as needed • Maintain organized records of orders, quotes, and communications • Coordinate with suppliers and internal teams to ensure smooth operations

• Support the area's administrative processes, assisting with procedures related to payments for new (0 km) vehicle preparation services. • Work collaboratively in the initial registration process for new (0 km) vehicles. • Assist in monitoring the area's processes, ensuring they are properly recorded and updated in the system. • Support the organization, verification, and control of new vehicle documentation.

Role Description As Administrative Assistant to Executive Team to the CEO & CCO, you’ll be the operational heartbeat that keeps Hadley Designs moving forward. You’ll manage communication, priorities, and key projects so our founders can focus on what they do best—designing new products and leading long-term growth. Your Core Focus - Protect the CEO and CCO’s time by managing email, schedules, and daily priorities - Track, organize, and update key processes, ensuring all SOPs reflect the latest feedback - Anticipate needs and solve problems before they arise, keeping both leaders focused on strategy and creativity What You’ll Do - Coordinate calendars, meetings, and communication across internal and external partners - Handle sensitive information with professionalism and discretion - Support company-wide projects, working with department leads to keep initiatives on track - Prepare and edit documents, presentations, and reports with accuracy and polish - Maintain ClickUp dashboards, L10 agendas, and company scorecards - Assist in hiring, onboarding, and training new team members - Organize travel, events, and both business and household logistics for the executive team - Identify and streamline inefficiencies in administrative and operational workflows Qualifications - A senior-level operator with full-time availability and near real-time responsiveness - A master of executive calendar and inbox management, with a knack for prioritizing what matters - Experienced in hiring coordination and team operations, bonus points for supporting a founder/CEO in a fast-paced environment - Assertive yet service-minded, with stellar judgment on when to escalate - Polished and professional, with clear, concise communication skills - Tech-savvy, fluent in Google Suite, Excel, and modern AI tools - Obsessively detail-oriented, with a proactive, results-driven mindset - Trustworthy with sensitive info and poised under pressure - A lifelong learner with a growth-focused, can-do attitude - Native English speaker with strong U.S. cultural understanding (travel, communication, gifting, etc.) - 3+ years in an EA, Chief of Staff, Ops Coordinator, or high-level support role - Strong proficiency with Google Suite, ClickUp, and modern AI tools - Available full-time with near real-time responsiveness (8 AM–6 PM CST core hours) - Proven experience managing calendars, inboxes, projects, and people Benefits - Remote-first work environment - Flexible hours with core team availability - Paid time off and holidays - Opportunities for professional development - Free access to Hadley Designs products - A supportive team that values growth, excellence, and balance

• Serve as a point of contact for clients, courts, financial institutions, and government agencies. • Support attorneys with contract drafting, revisions, and due diligence materials. • Maintain organized estate planning files and track deadlines. • Assist with elder law matters such as Medicaid planning, long-term care planning, and related filings. • Handle correspondence, billing support, and document management. • Draft, format, and revise estate planning documents, including wills, trusts, powers of attorney, healthcare directives, and guardianship documents.