• Delivering high-quality HR Shared Services support for employees in Mexico, with ongoing coordination and support for Canada and the United States. • Ensuring HR transactions, employee inquiries, and employment-related matters are managed accurately, compliantly, and in alignment with global standards and local labor requirements across North America. • Act as a regional escalation point for HR operational issues, data discrepancies, and service delivery gaps. • Support consistent application of HR policies, SOPs, and service standards across North America, with appropriate local interpretation. • Serve as a senior HR contact for employees and people leaders on HR policies, procedures, and HR system inquiries. • Monitor and coordinate employment-related matters, ensuring timely involvement of HR Business Partners and Legal where risks or sensitivities exist. • Analyze trends to identify operational risks, compliance gaps, or opportunities for process improvement.

• Serve as a point of contact for employee questions and guidance • Support onboarding and offboarding processes. • Maintain accurate personnel records and HRIS data integrity. • Administer leave tracking (FMLA, LWOP, etc.) • Ensure documentation is audit-ready and compliant. • Support maintenance and updating of workforce policies and employee handbook materials. • Draft policy updates and coordinate internal review/ approval cycles. • Monitor regulatory changes (federal, state, DoD-related) • Support audit preparation (OFCCP, EEO, labor category documentation, etc.) • Assist in tracking certification, clearance requirements, and contract-specific compliance items. • Support and help drive employee recognition initiatives. • Assist in executing employee engagement efforts and internal communications. • Support pulse checks or engagement surveys. • Help reinforce AGE's values through HR programs and touchpoints. • Coordinate release and tracking of required compliance trainings. • Support administration of pertinent learning management system and training completion tracking. • Support rollout of new training initiatives (i.e. security awareness, policy refreshers) • Track completion and escalate gaps as needed. • Support development initiative tied to AGE's Performance Development. • Support executive of performance cycles. • Assist in tracking metrics and report. • Support compensation and bonus cycle documentation.

• Lead functional implementation and configuration of Oracle Recruiting Cloud (ORC) • Design and enable Redwood-based UI transformations across HCM modules • Configure and support Core HR (Workforce Structures, Assignments, Legal Entities, Person Management) • Configure Absence Management (for applicable roles): absence types, accrual plans, eligibility profiles • Conduct client workshops, requirement gathering, and solution design sessions • Prepare and manage: BRD / FSD documentation • Configuration documents • SIT / UAT test cases • Support data migration activities using HDL / HCM Extracts / FBDI • Manage migration of setup changes between environments • Collaborate with technical teams for integrations and reporting • Perform quarterly patch impact analysis • Support stakeholders in UK/EU time zones

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt. ABOUT THE ROLE & THE TEAM: The HR Analyst is the primary owner of our People data and operational efficiency. You will ensure the integrity of our HRIS, generate actionable insights, and drive improvements in our core HR processes to enable data-driven decision-making for leadership. WHAT YOU’LL DO: Reporting & Analytics: Generate, maintain, and analyze regular reports on key HR metrics, including headcount, turnover, compensation trends, and engagement results for the Executive Team Data Integrity : Serve as the guardian of employee data accuracy within the HRIS (e.g., HiBob) and other connected systems, performing regular audits, clean-up, and ensuring consistency across platforms Ad-Hoc Support : Fulfill time-sensitive, ad-hoc data and reporting requests from senior leaders, Finance, and Legal to inform critical business decisions and planning cycles Compliance Reporting : Assist the HR and People Operations team in the accurate preparation and submission of mandatory compliance reports (e.g., EEO-1, global filings, SOC II and ISO Audits) System Administration : Act as a hands-on system administrator for our HRIS (e.g., HiBob) and key HR technology platforms (e.g., Ashby, Juno Journey, Pave, Coda), managing user access, system configurations, and data export Process Optimization : Proactively identify inefficiencies and bottlenecks in existing HR and People Ops processes. Propose and implement streamlined, scalable solutions to minimize manual data entry and increase compliance Program Support : Provide administrative and data support for key annual HR programs, including performance review cycles, compensation planning, and employee engagement surveys Ad Hoc Project Support : Provide essential analytical and operational support to HRBPs on various projects, helping to translate strategic concepts into measurable outcomes WHAT YOU’ll BRING: