• Lead CX projects focused on promoting fairness across the ecosystem, taking into account policies and seamless stakeholder journeys; • Ensure governance of initiatives, including implementation, monitoring, and measurement of results; • Contribute to the development of new solutions for complex problems in collaboration with diverse stakeholders; • Analyze data to generate and validate hypotheses that inform product and business solutions; • Manage relationships with various stakeholders; • Monitor key business metrics.

• Support account teams to ensure on-time, high-quality delivery across all client initiatives • Manage client action items, deliverables, promotions, and marketing calendar updates • Track tasks, timelines, and dependencies across multiple projects • Facilitate clear communication between internal teams and external stakeholders • Ensure all owned responsibilities are executed, documented, and communicated effectively • Own and maintain client marketing calendars and promotional schedules • Coordinate with internal teams to align marketing initiatives with agency goals • Act as a key point of contact for execution-related questions and updates • Ensure stakeholders are aligned and informed at every stage • Manage distribution of creative deliverables, ensuring accuracy and on-time delivery • Support new client onboarding by coordinating project setup, timelines, and resources • Gather and organize key information to ensure smooth transitions for new accounts • Collaborate cross-functionally to set clients up for long-term success

Role Description CTG is seeking an experienced Senior Project Manager to lead large-scale Disaster Recovery (DR) Exit and Infrastructure Transformation initiatives for our client. This role will drive complex enterprise projects involving: - DR strategy assessments - Infrastructure relocation - Re-platforming - Decommissioning - Network enablement activities in support of business continuity and operational modernization efforts The ideal candidate brings strong enterprise infrastructure project leadership experience, exceptional stakeholder management capabilities, and proven success delivering complex transformation programs within scope, schedule, and budget. Qualifications - 10+ years of IT project management experience in enterprise infrastructure environments - Strong expertise in Disaster Recovery (DR), infrastructure transformation, migration, and modernization programs - Experience managing relocation, re-platforming, or decommissioning initiatives - Strong understanding of networking concepts including VLANs, subnets, and connectivity planning - Proven ability to lead cross-functional technical teams and executive stakeholders - Excellent project governance, scheduling, budgeting, and risk management skills - PMP or equivalent certification preferred - Bachelor’s degree in IT, Computer Science, Engineering, Business, or related field required, or equivalent experience - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required Requirements - Lead enterprise Disaster Recovery Exit and infrastructure transformation programs from initiation through delivery - Manage discovery, assessment, and strategic planning efforts for DR exit initiatives and modernization activities - Coordinate infrastructure relocation, migration, re-platforming, and decommissioning projects across multiple teams and environments - Develop and manage project plans, schedules, governance processes, risk mitigation strategies, and executive reporting - Oversee DR relocation readiness activities including hardware enablement, network connectivity, VLANs, and data replication support - Facilitate communication across technical teams, leadership, vendors, and stakeholders - Monitor project financials, resource utilization, burn rates, and delivery milestones - Lead status reporting, issue resolution, escalation management, and stakeholder presentations Benefits - The expected base salary for this position ranges from $72.00 to $78.00/hour - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained - A competitive benefit package is also offered Company Description CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. - Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts - With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions - We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.

• Support the Compliance team with day-to-day operational execution across multiple client environments • Coordinate internal compliance resources for assessments, audits, and ongoing compliance activities • Manage and track compliance-related tickets, tasks, and deliverables • Maintain organized documentation, artifacts, and internal records for compliance engagements • Ensure all compliance workflows are progressing on schedule and aligned with internal priorities • Coordinate schedules for compliance staff and internal stakeholders • Assign tasks and tickets to appropriate resources based on priority, workload, and skillset • Optimize team utilization and ensure efficient allocation of resources • Track deadlines for audits, assessments, and remediation activities • Adjust schedules dynamically to account for shifting priorities and urgent work • Create, assign, and monitor service tickets and internal tasks • Track open work and ensure timely progression to meet internal SLAs • Escalate blockers, delays, or risks to leadership proactively • Maintain dashboards and reporting on compliance activities, task status, and team utilization • Provide weekly and monthly updates to leadership on progress, risks, and capacity • Execute established compliance workflows and playbooks • Identify inefficiencies and recommend process improvements