Assess, Implement, Manage (AIM™)
Compliance Operations Project Administrator
Location
United States
Posted
39 days ago
Salary
$60K - $73K / year
Seniority
Senior
Job Description
Compliance Operations Project Administrator
CyberSheath
• Support the Compliance team with day-to-day operational execution across multiple client environments • Coordinate internal compliance resources for assessments, audits, and ongoing compliance activities • Manage and track compliance-related tickets, tasks, and deliverables • Maintain organized documentation, artifacts, and internal records for compliance engagements • Ensure all compliance workflows are progressing on schedule and aligned with internal priorities • Coordinate schedules for compliance staff and internal stakeholders • Assign tasks and tickets to appropriate resources based on priority, workload, and skillset • Optimize team utilization and ensure efficient allocation of resources • Track deadlines for audits, assessments, and remediation activities • Adjust schedules dynamically to account for shifting priorities and urgent work • Create, assign, and monitor service tickets and internal tasks • Track open work and ensure timely progression to meet internal SLAs • Escalate blockers, delays, or risks to leadership proactively • Maintain dashboards and reporting on compliance activities, task status, and team utilization • Provide weekly and monthly updates to leadership on progress, risks, and capacity • Execute established compliance workflows and playbooks • Identify inefficiencies and recommend process improvements
Job Requirements
- 4+ years of experience in operations coordination, dispatch, project coordination, or similar role
- Demonstrated experience managing multiple concurrent projects, timelines, and cross-functional resources
- Experience in an MSP, cybersecurity, or compliance-driven environment preferred
- Experience using ticketing/PSA systems (e.g., ConnectWise, ServiceNow, etc.)
- Strong organizational and time management skills
- Ability to coordinate multiple priorities and deadlines simultaneously
- Strong written and verbal communication skills
- Proficiency in Excel, reporting tools, and documentation platforms
- Project Management Certification preferred (PMP, CAPM, PRINCE2, or equivalent)
- Familiarity with Agile, Scrum, or hybrid project management methodologies is a plus
Benefits
- Day One Health, Vision, and Dental Coverage
- Discretionary Time Off Policy – take the time you want or need
- 401(k) Retirement Plan with a 4% match
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