• Execute a repeatable playbook for rapid penetration into regional healthcare providers and life sciences accounts • Maintain a rigorous focus on lead conversion and high-volume outreach to land and expand within complex health systems • Manage a high-volume funnel where deals close weekly and monthly • Recognize patterns in HLS deal progression and preventing stalled opportunities due to clinical or legal review • Coach the team to remove friction points • Drive deals from Discovery to Closed-Won in 3–6 months by focusing on departmental wins (e.g., Radiology, HR, Patient Experience) rather than waiting for enterprise-wide overhauls • Monitor leading indicators daily (demo-to-security-review conversion, clinical stakeholder engagement) rather than just lagging revenue indicators • Utilize Salesforce, Outreach, and Gong to maximize AE performance and ensure messaging resonance with clinical and technical personas • Train your team to navigate HIPAA, SOC2, and clinical data privacy hurdles early in the cycle to avoid late-stage legal quicksand • Conduct frequent call reviews and daily stand-ups • Help reps overcome immediate hurdles in the HLS landscape

The Technical Support Specialist at Grand Canyon Education provides front-line support to GCU students navigating their online classroom. In this fast-paced, high-volume environment, you’ll assist students via phone, email, chat, and social media with troubleshooting access issues, resolving technical problems, and using classroom technology. This role is ideal for someone who is tech-savvy, customer‑focused, and able to multitask while delivering calm, clear, and friendly support. You’ll work independently, manage multiple systems at once, and take ownership of resolving issues to ensure every student receives timely, accurate help. SHIFT: Sunday - Thursday 3PM - 12AM Must reside in Arizona ESSENTIAL FUNCTIONS: Include, but are not limited to, the following: Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students. Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup. Handles advanced issues related to browser troubleshooting for supported applications. Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem. Works with team members and other GCU departments on behalf of the customer to resolve issues. Consistently meets first contact resolution metrics. Works alternate shift hours as assigned to handle the call in/ticket requests. Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines. Determine when to escalate issues to management level for assistance. Inform management of persistent and recurring issues Effortlessly engage with callers, actively listen, analyze, and isolate tech issues Comfortably navigate multiple applications to research solutions Multitask in systems while patiently providing step-by-step instructions Calmly provide conflict resolution Navigate frustrated customer situations Work independently with discipline in a virtual environment Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers. Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment QUALIFICATIONS:

• Deliver high-impact instructor-led training (ILT)—both virtual and in-person—spanning the entire sales lifecycle—from initial opportunity identification and value positioning to the delivery of world-class "outcome-based" technical demonstrations, health checks, and risk reviews, and Proof of Value (POV) engagements. • Enable AEs and SEs to articulate the intersection of business value and technical superiority, ensuring they deliver the right solutions to complex prospect environments. • Leverage deep expertise in IT infrastructure, including data centers, cloud, SaaS and networking, to provide context-rich training. • Execute Train-the-Trainer (T3) instruction to certify partners, providing ongoing mentorship to ensure global instructional quality. • Maintain subject matter technical and commercial expertise across the CrowdStrike portfolio and deep understanding of the competitive landscape. • Maintain a rigorous continuous learning cadence, staying current on the evolving threat landscape and industry trends through consistent technical and commercial upskilling, ensuring "lead-from-the-front" subject matter expertise with hands-on experience in Falcon via personal learning and shared labs. • Demonstrate the technical agility to master and deliver training on CrowdStrike's Agentic AI solutions across diverse use cases. • Monitor training performance metrics to provide strategic recommendations for content enhancement and instructional design. • Leverage data-driven insights to evaluate the impact of enablement programs and track participant mastery, ensuring learning outcomes translate directly into field performance. • Evaluate the readiness of prospective trainers, ensuring a consistent, world-class enablement experience across the global partner network. • Act as an evangelist for new products, solutions, and initiatives, fostering internal momentum while leveraging performance metrics to optimize curriculum impact and ensure global partner readiness. • Collaborate with instructional designers to enhance existing content and develop new courses by providing subject matter expertise and real-world implementation feedback. • Collaborate closely with our Alliances and Solution Architecture teams, to effectively prioritize and focus on key partner initiatives and regional plans. • Act as a cross-functional bridge between the field and CrowdStrike internal teams to ensure that enablement assets, product direction, and marketing strategies align with the evolving commercial and technical requirements and competitive challenges encountered by our global partners.

Sr Sales Director (Canada) Salaried + OTE About the Role Simeio is seeking an experienced Sales Director to lead business development efforts in Canada . This individual contributor role is responsible for driving new business, achieving sales quotas, and expanding Simeio’s presence in the Identity and Access Management (IAM) space. Key Responsibilities Develop and execute a regional sales strategy to meet and exceed assigned quotas. Identify, pursue, and close new business opportunities within the Northeast territory. Build and maintain strong relationships with enterprise clients and key decision-makers. Collaborate with internal teams to deliver tailored IAM solutions that meet client needs. Qualifications About Simeio Simeio is a global leader in Identity and Access Management (IAM), with over 650 employees across offices in the USA (Atlanta HQ and Texas), India, Canada, Costa Rica, and the UK. Founded in 2007 and backed by private equity firm ZMC, Simeio is recognized by industry analysts as a top IAM provider. We deliver services across access management, identity governance and administration, privileged access management, and risk intelligence—partnering with leading IAM software vendors to support on-premise, cloud, and hybrid environments. Our clients include Fortune 1000 companies across industries such as financial services, technology, healthcare, media, retail, public sector, utilities, and education. Diversity & Inclusion Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, or participating in the selection process, please let us know.