Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals. Your purpose is to establish governance models, anticipate risks, and enable sustainable growth. You engage across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program. What You Will Do - Define and maintain platform vision and strategy aligned to enterprise IT and business objectives. - Provide architectural guidance to ensure designs align with platform standards and leading practices. - Shape governance frameworks covering instance strategy, integrations, and data models. - Facilitate platform governance forums to drive consistent decisions across partners and teams. - Anticipate and mitigate platform risks (scalability, performance, technical debt). - Influence adoption of leading practices across customer, partner, and ServiceNow teams. - Provide structured feedback to ServiceNow product and engineering teams. - Travel of up to 50% annually may be expected. What Success Looks Like - ServiceNow is embedded as a strategic enterprise platform with clear governance models in place. - Platform standards are consistently applied across all delivery teams. - Technical risks are reduced, and scalability is maintained. - You are recognised as a trusted advisor on platform strategy and governance, complementing the CSE's business-value leadership. Qualifications To be successful in this role you have: - 10+ years of experience in enterprise architecture, solution strategy, and program leadership. - Proven experience engaging at Executive level to influence platform direction and business outcomes. - Track record of defining multi-workflow, enterprise-scale architectures and governance models. - Strong ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision. - Expertise in platform strategy, integration patterns, and complex delivery governance. - ServiceNow Certified Master Architect (CMA) plus other architecture and governance framework certifications are highly desirable. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Design and oversee the end-to-end GCP architecture • Act as the main point of reference for GCP-related topics within the project • Define and enforce best practices, governance, and security standards • Work independently and take ownership of architectural decisions • Design and manage IAM and UAM frameworks • Handle identity integration with external systems (e.g. SSO, federated identity providers) • Support integration, optimization, and potential evolution of the platform

• Set the technical vision and architectural direction for the EPM platform • Partner with product engineering teams to design scalable, resilient, cloud-native services • Drive technical decisions across scalability, resilience, security, and cost optimization • Document and communicate architectural decisions, trade-offs, and roadmaps to engineering teams, leadership, and cross-functional stakeholders • Provide input on technology selection and help drive best practices for cloud-native development, observability, and operational excellence • Help define overall architectural principles, frameworks, and standards that other product teams can adopt • Contribute to the architecture strategy as it aligns to the EPM and broader platform product roadmap • Mentor senior engineers and architects, raising the technical bar across the organization

Role Description An exciting opportunity has opened within our Professional Services Team in the DACH region for a Model Builder role. This is a full-time position. This role is aimed at professionals working close to business processes – for example in controlling, FP&A, or data/analytics – who want to move into a consulting environment and work on how these processes are structured and implemented in systems. Experience with Anaplan or comparable platforms is a plus, not a requirement. Reports to: Principal Consultant Location: Germany, Austria (Remote) Direct Reports: n/a Tasks - Hands-on experience in designing and implementing end-to-end business models across multiple domains - The ability to connect business logic with system architecture - A strong foundation in enterprise performance management and modelling best practices Core Responsibilities - Translate business requirements into structured, scalable model logic - Support the design and build of Anaplan models - Contribute to testing, validation and documentation - Work alongside solution architects and senior consultants - Take ownership of defined workstreams or model components Accountabilities and KPIs - Quality and success of project delivery - Customer satisfaction, adoption, and health - Gross Margin performance (where relevant) - Adherence to project governance and PS processes - Contribution to cross-functional collaboration and knowledge sharing Qualifications - Background in controlling, FP&A, finance, or data/analytics - Experience with budgeting, forecasting, reporting or similar processes - Confidence working with data - Structured and analytical way of thinking - Good communication skills in German and English Desirable Skills - Experience with BI or data tools (e.g. Power BI, SQL, Python) - Exposure to enterprise systems or planning tools (e.g. Tagetik, SAC, Anaplan) Benefits - Extended parental leave - Access to WeWork workspaces - Mobile phone allowance: €90 per month - Employee Assistance Programme - Access to L&D Tools - Bonusly recognition rewards and vouchers Company Description Please further note that to protect the company’s legitimate business interests, and the interests and wellbeing of current staff, the company reserves the right to lawfully undertake proportionate pre-employment checks and ongoing diligence both before the commencement of your employment and periodically during your employment.