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MDD Forensic Accountants logo
MDD Forensic Accountants

Making Numbers Make Sense

Return to Work Program Manager

Program ManagerProgram ManagerFull TimeRemoteMid LevelTeam 201-500Since 1933H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

93 days ago

Salary

$90K - $100K / year

Seniority

Mid Level

Professional Certificate2 yrs expExperience acceptedEnglish

Job Description

Return to Work Program Manager

MDD Forensic Accountants

• Provide leadership and guidance to the RTW Specialist team to ensure efficient, high-quality program operations. • Act as a preceptor and trainer for RTW Specialists; coach and retrain team members as needed to drive performance, quality, and productivity. • Assist the Program Manager with team oversight, workflow management, and achievement of program objectives. • Serve as a subject-matter resource to AmeriSys and USIS departments regarding return-to-work and vocational services. • Direct and manage return-to-work efforts for injured employees within assigned territory. • Conduct job analyses and assessments of employer worksites to identify modified or transitional duty opportunities. • Coordinate return-to-work plans through direct employer contact, job search efforts, labor market surveys, and vocational analysis. • Evaluate, implement, and monitor transitional work plans, including timelines and outcome effectiveness. • Apply third-party guidelines, medical restrictions, and professional expertise to assess placement feasibility. • Maintain ongoing contact with injured workers to determine status, needs, goals, and return-to-work options. • Maintain regular follow-up with employers, clients, and injured workers post-placement in accordance with program guidelines. • Maintain accurate, timely, and complete documentation in claims systems, databases, and formal written reports. • Enter and maintain RTW data in Microsoft Teams and associated databases; prepare graphs, metrics, and statistics as needed. • Document vocational service outcomes, placement opportunities, and recommended rehabilitation plans. • Submit required productivity documentation accurately and on time. • Liaise with physicians, nurses, adjusters, employers, attorneys, state agencies, and other stakeholders to facilitate successful RTW outcomes. • Coordinate employer site visits to educate, train, and motivate stakeholders on transitional work opportunities. • Ensure compliance with all applicable medical, legal, confidentiality, and accreditation standards. • Maintain strict confidentiality of all medical and case-related information in accordance with state and federal laws. • Perform job duties primarily in the field with frequent travel within the designated territory. • Safely operate a personal motor vehicle to attend appointments and employer site visits. • Perform other duties as assigned.

Job Requirements

  • Working knowledge of return-to-work, job accommodation, and transitional duty programs.
  • Understanding of Workers’ Compensation medical management principles and practices.
  • Ability to stay current on industry trends, standards, and regulatory changes.
  • Strong leadership, coaching, and team development skills.
  • Analytical, interpretive, and problem-solving abilities.
  • Excellent written and verbal communication skills with a strong customer service orientation.
  • Ability to work independently with minimal supervision while meeting productivity standards.
  • Proficiency with personal computers and business software, including Microsoft Office applications.
  • Willingness to work extended hours as necessary to meet business needs.
  • Vocational Consultant with a minimum of two (2) years of experience in industrial or occupational case management and/or vocational services; or Registered Nurse (RN), Physical Therapist (PT), or Occupational Therapist (OT) with comparable Workers’ Compensation or vocational experience.
  • Advanced working knowledge of Workers’ Compensation claims; managed care organization experience preferred.
  • One or more professional certifications preferred: CRRN, COHN, CDMS, CCM, CRC.
  • Proof of current state certification and licensure where applicable.
  • Demonstrated ability to effectively lead and coach a business department, fostering engagement and minimizing turnover.

Benefits

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
  • Paid holidays
  • Life insurance and short-term and long-term disability coverage

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