Data for Engineers
Partner Solution Consultant
Location
Ireland
Posted
47 days ago
Salary
0
Seniority
Senior
Job Description
Partner Solution Consultant
New Relic
• Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. • Serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. • Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. • Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs). • Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners. • Maintain project-level discipline for all engagements, tracking risks, resource utilization, and status in central systems. • Channel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategy. • Oversee partner-led project delivery to ensure high-quality outcomes, guiding partners through proven implementation playbooks. • Serve as a technical escalation point and monitor project health against Customer Satisfaction (CSAT) targets.
Job Requirements
- Proven hands-on experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologies.
- Deep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to articulate technical value to both engineers and leadership.
- Exceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authority.
- Understanding of how to build sustainable technical businesses within a partner network (SIs, MSPs, Resellers).
- Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomes.
- Experience in capacity planning and advising partners on resource needs to support upcoming project pipelines.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Remote work options
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