Smart communications solutions for enterprises of all sizes
Scrum Master
Location
Poland
Posted
30 days ago
Salary
0
Seniority
Mid Level
Job Description
Scrum Master
MMDSmart
We are looking for a **Scrum Master **to support and guide our development teams in adopting and effectively applying Agile principles and Scrum practices. In this role, you will act as a servant-leader, helping teams improve collaboration, remove obstacles, and deliver high-quality results in a fast-paced environment. Since 2007, MMDSmart has been a leading supplier in cloud-based business communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. **What will you do at MMDSmart?******- Act as a servant-leader for Scrum teams, ensuring proper understanding and application of Agile and Scrum practices - Facilitate Scrum ceremonies, including: - Daily stand-ups - Sprint planning - Sprint reviews - Sprint retrospectives - Identify and remove impediments that impact the team’s progress; - Coach and mentor team members to improve self-organization and performance; - Foster a culture of continuous improvement, transparency, and collaboration; - Work closely with Product Owners and stakeholders to ensure alignment on goals and priorities; - Support and coordinate the work of 2–3 development teams.**
Job Requirements
- You are a perfect match if you have:******- Certified Scrum Master (CSM) or equivalent certification;
- At least 2 years of experience as a Scrum Master;
- Strong understanding of Agile principles and Scrum framework;
- Excellent communication and interpersonal skills;
- Strong problem-solving and conflict resolution abilities;
- Team-oriented mindset with a focus on collaboration;
- Upper-Intermediate+ English level for effective communication in an international environment.**
Benefits
- Why do talents choose and stay at MMDSmart?**
- Embrace the opportunity to work in a company that cares about:
- Your Wellness: *Access to mental health programs, comprehensive medical insurance, and a sports card*.
- Your Happiness: *Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
- Your Development: *Benefit from free educational events & courses, and English classes with native speakers.
- Your Career:* Focus on your professional development in a supportive environment.
- Work-Life Balance: *Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
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• Perform the traditional activities associated with Agile SAFe methodologies at the team level, embedded fully within a single Agile development team • Coordinate, oversee, and manage the standard Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement) and document the outputs of each ceremony clearly and consistently • Identify, surface, and drive resolution of team-level impediments, escalating to the senior Scrum Master, the federal Release Train Engineer, or program leadership when impediments cannot be resolved within the team • Support the team's participation in Program Increment (PI) Planning, including preparing the team's backlog for PI planning, facilitating team-level PI planning sessions, and documenting PI objectives, dependencies, and commitments • Partner with the federal Product Owner and the engineering team to maintain the 24-month roadmap for the team's Epic area, surfacing technical items and level-of-effort estimates alongside Product-Owner-driven priorities • Facilitate Sprint Planning to ensure stories are well understood, properly sized, and aligned to sprint goals; facilitate Retrospectives that produce concrete, tracked improvement actions • Embed an Agile culture on the team using techniques drawn from a wide range of Agile and Lean methodologies and frameworks, remaining methodology-aware rather than prescriptive • Coach team members, the federal Product Owner, and adjacent stakeholders on team roles, behaviors, structure and culture, Agile ceremonies and practices, and knowledge transfer • Equip engineers and leads on the team with the skills and techniques to coach one another, supporting a self-organizing, continuously improving team • Maintain team-level Agile metrics (velocity, commitment reliability, flow, defect rates) and keep project and team status accurate and current so that any stakeholder can find out where the team stands without disrupting delivery • Contribute to weekly status reporting, including accomplishments, planned work, associated ticket numbers, and risks and issues with proposed solutions • Coordinate with the senior program-level Scrum Master and other team-level Scrum Masters across the Agile Release Train to identify and resolve cross-team dependencies, align practices, and maintain consistency of ceremony quality, tooling, and reporting • Collaborate closely with Tech lead, UX, Accessibility and QA leads to ensure UX, Accessibility and QA priorities are aligned with sprint goals • Maintain Jira and Confluence hygiene for the team, board configuration, sprint setup, workflow states, Definition of Ready, Definition of Done, so that the team's work is transparent and reportable • Support onboarding of new team members and contribute to consistent application of SAFe practices and reporting standards across the team • Operate within the scope of standard Scrum Master services; this role does not include Business Analyst services
• Delivers multiple Agile projects and removes blockers using the appropriate Agile project management methodology. • Defines the roadmap with the product owner for any given product and translates this into user stories. • Prioritizes the user stories within the product backlog. • Manages a multi-disciplinary team and tests to ensure quality levels are achieved.
Role Description Aretum is seeking an Agile Process SME (Scrum Master) to join our team supporting a large-scale federal technology modernization program. As a team-level Scrum Master, you will be fully embedded within a single Agile development team inside a Scaled Agile Framework (SAFe) Agile Release Train, performing the traditional activities associated with Agile SAFe methodologies. You will: - Coordinate, oversee, and manage all standard Scrum ceremonies for your team. - Document ceremony outputs and keep team metrics and status current without disrupting delivery. - Identify and remove impediments, partnering with the team's federal Product Owner on backlog refinement and roadmap maintenance. - Coach your team on SAFe practices and collaborate with senior program-level Scrum Masters. - Work closely with Solution Architect, UX, Accessibility, and QA leads to align sprint goals. This role is scoped to standard Scrum Master services; it does not include Business Analyst services. Responsibilities - Perform traditional activities associated with Agile SAFe methodologies at the team level. - Coordinate, oversee, and manage standard Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement). - Identify, surface, and drive resolution of team-level impediments. - Support the team's participation in Program Increment (PI) Planning. - Partner with the federal Product Owner and the engineering team to maintain the 24-month roadmap. - Facilitate Sprint Planning and Retrospectives that produce tracked improvement actions. - Embed an Agile culture using techniques from various Agile and Lean methodologies. - Coach team members, the federal Product Owner, and adjacent stakeholders on Agile practices. - Maintain team-level Agile metrics and keep project and team status accurate and current. - Contribute to weekly status reporting. - Coordinate with other Scrum Masters across the Agile Release Train. - Collaborate closely with Tech lead, UX, Accessibility, and QA leads. - Maintain Jira and Confluence hygiene for the team. - Support onboarding of new team members. Qualifications - Bachelor's degree in a related field (or 3 years of additional experience). - Active Scrum certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM)). - Minimum 4 years of applicable experience as a Scrum Master on delivery teams. - Hands-on experience operating within a Scaled Agile Framework (SAFe) environment. - Demonstrated experience facilitating standard Scrum ceremonies. - Hands-on proficiency with Jira and Confluence for Agile delivery. - Demonstrated ability to identify and remove impediments. - Experience partnering with a Product Owner on backlog refinement. - Experience maintaining team-level Agile metrics. - Experience coordinating cross-team dependencies within a multi-team Agile environment. - Excellent written and verbal communication skills. Preferred Qualifications - Experience supporting federal government clients. - SAFe Scrum Master (SSM) certification. - Advanced Certified Scrum Master (A-CSM), Certified Scrum Professional - ScrumMaster (CSP-SM), or Professional Scrum Master II (PSM II). - Experience supporting a team within an Agile Release Train with multiple synchronized Scrum teams. - Experience coaching software engineering teams. - Experience with Kanban practices. - Experience facilitating Retrospective formats beyond the default template. - Experience supporting federal Product Owners and collaborating with federal UX and QA leads. Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination. Benefits - Health Care Plan (Medical, Dental & Vision). - Retirement Plan (401k). - Life Insurance (Basic, Voluntary & AD&D). - Paid Time Off. - Family Leave (Maternity, Paternity). - Short Term & Long-Term Disability. - Training & Development.
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