• Development of project plans and onboarding for new clients • Monitoring project progress and reporting to management • Preparing presentations and proposals for potential new clients • Independently managing and executing customer-related projects • Analyzing and evaluating existing customer processes to increase efficiency

• Identify, approach, and develop new customers and business opportunities with key accounts. • Develop and execute strategic sales plans to increase market share and revenue in the bulk cleaning products category. • Conduct market research to identify trends, competitor activity, and emerging opportunities. • Achieve and exceed sales targets through proactive business development and effective account management. • Collaborate with internal teams (marketing, logistics, finance) to ensure customer satisfaction and efficient order fulfillment. • Prepare accurate sales forecasts, pipeline reports, and performance analyses.

• Responsible for the direction and management of a team of sales and customer service agents • Collaborates with senior management to develop sales strategies • Manage Customer Service function in support of sales and invoicing • Defines, tracks, and manages sales teams KPI/Metrics • Maximize efficiencies of customer service organization for ultimate client satisfaction • Generate leads and sales through client and prospect relationship development • Close sales on prospective clients and maintain relationship with major accounts • Develop relationships with current clients and obtain additional business • Obtain master service agreements with perspective clients • Conduct market research and assist in annual marketing and sales plan • Attend annual conference and assist with marketing and sales activities

Role Description Verisma is seeking a motivated and driven Business Development Representative (BDR) to support our commercial growth efforts. This role is ideal for someone who thrives on initiating conversations, uncovering opportunities, and building relationships that lead to business growth. Reporting into the Vice President of Marketing and working in close alignment with Sales, the BDR will play a critical role in qualifying inbound leads, executing strategic outbound outreach, and driving engagement ahead of key industry events. This position offers hands-on exposure to sales strategy, pipeline development, and market segmentation—providing a strong foundation for future growth within the commercial organization. This role provides a defined pathway to join the sales team within 18–24 months. Success in this role is measured by the ability to consistently meet monthly meeting quotas and contribute to pipeline generation, where you can earn uncapped commission, averaging 20–30%, with no cap on upside. - Inbound Lead Qualification: - Rapidly assess and qualify inbound leads from marketing channels - Set meetings with high-potential prospects and ensure accurate Salesforce tracking - Collaborate with Sales to ensure smooth handoff and follow-through - Strategic Prospecting: - Execute targeted outbound efforts to engage prospective clients - Maintain an active prospecting list and report progress regularly to Sales counterparts - Use multiple channels (email, phone, social) to generate interest and schedule meetings - Event-Driven Engagement: - Drive pre-event meeting scheduling to maximize Verisma’s investment in conferences and trade shows - Invite and confirm attendance of clients and prospects to Verisma-hosted dinners and networking events - Support post-event follow-up to convert interest into pipeline - Sales Alignment and Collaboration: - Work hand-in-hand with Sales counterparts to identify high-value targets and refine outreach strategies - Share insights from prospect interactions to inform messaging and positioning - Stay agile and responsive to shifting priorities and market dynamics Qualifications - Bachelor's degree in Marketing, Business, preferred - 2 years of healthcare IT experience driving sales conversations - Proven experience in sales prospecting and desire to enter into a Sales Executive position in the future - Familiarity with Salesforce is a plus - Strong communication and collaboration skills - Ability to manage multiple projects and meet deadlines - Detail-oriented with a focus on data accuracy and cleanliness - Ability to thrive in a fast-paced environment and adapt to changing team needs - Ability to travel up to 10% of the time, as needed