• Lead end ‑ to ‑ end negotiations with pharmaceutical manufacturers for rebates, discounts, value ‑ based agreements, and indication ‑ based contracts to proactively seek and capitalize on opportunities to profitably expand the scope of high net rebates and discounts. • Develop and implement contracting strategies that enhance competitiveness and deliver savings across therapeutic classes. • Partner with Legal to develop, refine, and manage contracting templates, SLAs, compliance requirements, audit protocols, and agreement renewals. • Oversee reporting and intelligence to leadership rebate forecasting, cost modeling, discount optimization, and budget impact analyses. • Ensure accuracy and integrity of rebate projections that guide client pricing, GPO reselling models, and organizational financial planning. • Evaluate and recommend contracting opportunities—including value ‑ based and outcomes ‑ based arrangements—to maximize rebate yield. • Facilitate and champion KPIs associate with performance, opportunity conversion and budget objectives. • Promote innovation within legal and regulatory frameworks to accelerate growth and brand impression. • Ensuring the appropriate Pharma sources and internal and external people/resources are in place to meet current and future needs. • Serve as the primary point of contact for escalation, strategic alignment, and performance discussions. • Anticipate market changes and proactively engage manufacturers on pipeline strategy, competitive positioning, and industry trends. • Develop and successfully implement strategies and action plans for establishing and enhancing a competitive Pharma contract structure. • Work closely with operational and sales teams to ensure that Pharma contracts with respect to rebates and discounts are fully understood, and proactively lead the resolution of rebate issues. • Support financial modeling and presentations. • Willingness to travel up to 30% of the time to support business needs. • Other duties as assigned.

• Set the vision and strategic direction for Greystar’s Flexible Living strategy • Personally engage with Greystar Operators and clients to adopt and drive success in partnerships, including the onboarding of new client relationships and maintaining and growing existing relationships • Collaborate with partners and industry participants to understand industry trends, opportunities and challenges • Collaborate with Greystar team members to develop and syndicate Flexible Living strategies which are supportive to meeting Greystar business goals. • Own Flexible Living performance metrics and use analytics to drive decisions and continuous improvement. • Leverage partner and Greystar data to develop strategy and drive focused execution and growth • Direct the development of performance dashboards, market intelligence, and actionable reporting to inform stakeholders and drive ROI-positive strategies. • Partner with revenue and finance teams to evaluate marketing efficiency, cost controls, and optimization strategies. • Collaborate and influence a high-impact team across multiple functional areas • Consistently evaluate the Flexible Living team to ensure the effective and efficient deployment of resources • Foster a collaborative, high-performance team culture that promotes continuous learning, innovation, and Greystar’s core values. • Champion innovation in Flexible Living across US Property Management • Ensure the integrity, consistency, and relevance of the Greystar brand across all client and resident touchpoints • Lead the Flexible Living approach for high-profile asset engagement, ensuring strong collaboration between marketing, development, and operations. • Act as a senior Flexible Living expert for internal and external stakeholders, including institutional partners, property owners, and joint venture teams. • Present strategic Flexible Living plans, portfolio performance, and competitive market analysis in partnership meetings and executive reviews. • Collaborate with Resident Hosting, Marketing, Communications, Brand, and Digital Experience teams to scale best practices and ensure alignment.

• Own end-to-end survey program delivery across participating facilities, including onboarding, roster intake, configuration, launch, monitoring, closeout, and reporting. • Develop and maintain scalable implementation workflows, playbooks, and templates to support consistent execution across cycles. • Design and manage wave-based onboarding and rollout plans to ensure delivery quality as programs expand. • Maintain program calendars aligned to state submission windows, reporting requirements, and partner deliverable timelines. • Ensure validated survey instruments are deployed exactly as written, including version control and configuration governance. • Maintain audit-ready documentation for each facility cycle, including milestones, approvals, exports, and submission artifacts. • Establish and enforce standard data validation and quality controls to ensure defensible reporting and reliable outputs. • Deliver facility-level reporting (dashboards/exports) and aggregated reporting deliverables as applicable. • Support benchmarking approaches, including peer grouping logic and confidentiality/suppression thresholds. • Lead digital-first fielding models (email/SMS), including reminder strategy, response monitoring, and issue resolution. • Configure and manage outreach workflows within Carefeed’s platform tools, including templates and scheduling. • Coordinate optional mail/phone outreach strategies when needed and manage vendor execution (mail/CATI) when used. • Partner with Product, Engineering, Client Experience, Operations, Regulatory Affairs, and Marketing to ensure survey delivery is scalable and aligned with platform capabilities. • Serve as the primary operational liaison for association and partner stakeholders regarding delivery, reporting cadence, and continuous improvement. • Support proposals and partnership growth by contributing methodology narratives, deliverables definitions, and reporting examples.

• Lead a global team of Customer Success Managers dedicated to the Service Provider vertical. • Develop and execute a comprehensive success strategy to drive GRR/NRR. • Create, build, and foster a sense of high-performance culture. • Network effectively with customer executives at global ISPs, CDNs, & Neo-Cloud providers. • Define and execute success processes for maximizing Kentik's value. • Manage customer expectations and orchestrate cross-functional resources.