• Review contracts, statements of work, and internal initiatives to extract and structure defined deliverables, work types, milestones, timelines, and dependencies. • Ensure all contracted work is accurately set up in operational tracking systems (Notion, Monday.com, TMetric, and related tools). • Partner with Operations leadership and Technical Team Leads to validate scope, assumptions, and tracking requirements prior to execution. • Prepare projects for handoff by establishing clear structure, documentation, and tracking expectations. • Develop and maintain project structures, tracking dashboards, and reporting views that provide visibility into scope, timeline, and progress. • Hand off structured projects to Technical Team Leads, who retain ownership of execution, technical decisions, and delivery. • Maintain project documentation, timelines, and status updates for internal visibility. • Coordinate internal project meetings as needed to support alignment and clarity. • Track personnel assignments and time allocation across projects for visibility into resource usage. • Identify capacity constraints, over-allocation, and upcoming staffing needs. • Support coordination of shared resources across teams as needed. • Monitor burn versus scope to help identify delivery risks. • Develop and document standardized project intake, setup, and tracking processes. • Promote consistent project management practices while respecting Technical Team Leads’ ownership. • Track project progress against scope, timelines, and burn rate using established tools. • Prepare internal status reports and summaries for Operations and Leadership.

• Create accurate invoices or service billings monthly per customer invoicing schedules and/or requirements (Lien Waivers, Sworn Statements, Stored Materials, etc.) and upload as required to third party systems. • Work with customers and collections/cash applications department for collecting payments, cash application support, unapplied cash cleanup, and resolving disputes. • Work closely with internal staff to resolve any project related issues and concerns. • Assist in subcontractor communication, to include subcontract lien waivers, resolution of open payables issues, certified payroll, etc. • Oversee OCIP/CCIP process, as well as timesheet/payroll submittal through MSD and assist in Prevailing Wage/Davis Bacon requirements. • Assist in ad-hoc/non-standard SOV creation as needed. • Work under moderate supervision to support operational, sales, and customer specific nuances for compliance and support.

Role Description We are looking for a results-driven Project Manager to lead the successful planning, execution, and completion of various organizational projects. You will be responsible for ensuring that all projects are delivered on time, within scope, and within budget, while aligning with business objectives and stakeholder expectations. - Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. - Develop comprehensive project plans, schedules, and resource plans. - Lead cross-functional teams and manage coordination between departments. - Monitor project progress and make adjustments as needed to meet targets. - Identify risks and implement mitigation strategies. - Manage budgets, timelines, procurement, and project documentation. - Communicate project updates to internal and external stakeholders. - Ensure compliance with company standards and relevant regulations. - Conduct post-project reviews and implement lessons learned. - Foster a culture of accountability, collaboration, and continuous improvement. Qualifications - Bachelor’s degree in Business, Management, Engineering, or a related field. - Project Management Professional (PMP) or equivalent certification (preferred). - 3–8 years of experience managing cross-functional projects. - Proven success in delivering projects within deadline and budget. - Experience working with stakeholders at multiple levels. - Strong leadership and team management abilities. - Excellent organizational and multitasking skills. - Proficient in project management tools (e.g., MS Project, Smartsheet, Monday.com, Trello). - Strong communication, negotiation, and conflict resolution skills. - Ability to adapt in a fast-paced and changing environment. - Experience in industry-specific experience, e.g., construction, manufacturing, retail, logistics (preferred). - Familiarity with Lean, Six Sigma, or Agile methodologies (preferred).

• Oversee Actionstep’s involvement in Certified Consulting Partner (CCP)-led implementations, ensuring strong coordination between partners, customers, and internal teams. • Manage internal implementations and professional services projects directly, delivering within agreed scope, budget, and timeline. • This role focuses on partner governance, enablement, and delivery oversight, ensuring partners follow best practices and that all projects achieve the desired customer outcomes. • Acting as a bridge between internal teams, CCPs, and customers, the Project Manager balances delivery execution with partner development and continuous improvement. • Support and monitor Certified Consulting Partner (CCP)-led implementations to ensure alignment with Actionstep delivery frameworks, tools, and quality expectations. • Track overall delivery performance across the partner portfolio, identifying trends, risks, and systemic challenges. • Act as the escalation and coordination point for delivery challenges raised by partners or internal teams, facilitating swift and effective resolution. • Participate in regular partner performance reviews, contributing insights and recommending improvements to governance and delivery quality. • Collaborate with the Lead PMO and Services leadership to refine partner governance models and ensure consistent application across regions. • Facilitate onboarding and training for Certified Consulting Partners (CCPs) by coordinating resources, scheduling sessions, and ensuring materials are current and complete. • Manage select internal or strategic customer projects directly, ensuring delivery within agreed scope, budget, and timeline. • Collaborate with technical teams to ensure accurate scoping and resource alignment for internal projects. • Create and maintain project documentation, templates, and process guides to ensure consistency and scalability. • Partner with the PMO to maintain and improve delivery frameworks, documentation, and tools that support project and partner success. • Contribute to the definition and refinement of delivery metrics, project standards, and governance processes. • Participate in post-project reviews, capturing and sharing lessons learned to drive continuous improvement. • Build and maintain strong relationships with partners and internal stakeholders, ensuring alignment and collaboration across all project phases. • Deliver consistent, transparent communication on project status, issues, and dependencies. • Ensure escalations are resolved effectively, and that insights are captured to prevent recurrence and strengthen delivery maturity. • Undertake any other reasonable duties as required.