• Oversee Actionstep’s involvement in Certified Consulting Partner (CCP)-led implementations, ensuring strong coordination between partners, customers, and internal teams. • Manage internal implementations and professional services projects directly, delivering within agreed scope, budget, and timeline. • This role focuses on partner governance, enablement, and delivery oversight, ensuring partners follow best practices and that all projects achieve the desired customer outcomes. • Acting as a bridge between internal teams, CCPs, and customers, the Project Manager balances delivery execution with partner development and continuous improvement. • Support and monitor Certified Consulting Partner (CCP)-led implementations to ensure alignment with Actionstep delivery frameworks, tools, and quality expectations. • Track overall delivery performance across the partner portfolio, identifying trends, risks, and systemic challenges. • Act as the escalation and coordination point for delivery challenges raised by partners or internal teams, facilitating swift and effective resolution. • Participate in regular partner performance reviews, contributing insights and recommending improvements to governance and delivery quality. • Collaborate with the Lead PMO and Services leadership to refine partner governance models and ensure consistent application across regions. • Facilitate onboarding and training for Certified Consulting Partners (CCPs) by coordinating resources, scheduling sessions, and ensuring materials are current and complete. • Manage select internal or strategic customer projects directly, ensuring delivery within agreed scope, budget, and timeline. • Collaborate with technical teams to ensure accurate scoping and resource alignment for internal projects. • Create and maintain project documentation, templates, and process guides to ensure consistency and scalability. • Partner with the PMO to maintain and improve delivery frameworks, documentation, and tools that support project and partner success. • Contribute to the definition and refinement of delivery metrics, project standards, and governance processes. • Participate in post-project reviews, capturing and sharing lessons learned to drive continuous improvement. • Build and maintain strong relationships with partners and internal stakeholders, ensuring alignment and collaboration across all project phases. • Deliver consistent, transparent communication on project status, issues, and dependencies. • Ensure escalations are resolved effectively, and that insights are captured to prevent recurrence and strengthen delivery maturity. • Undertake any other reasonable duties as required.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Project Manager (PM) is responsible for leading projects from inception to completion, ensuring all deliverables meet high standards of quality, timeliness, and budget alignment. Partnering closely with the Associate Director of Project Management, the PM drives cross-functional teams to develop effective, client-focused solutions that fuel revenue growth and business success. This role requires a strategic thinker who can maintain a broad project vision while managing detailed execution across all phases. The ideal candidate combines strong leadership and organizational skills with an ability to adapt, innovate, and create scalable, repeatable processes that enhance client satisfaction and business growth. - Manage multiple projects simultaneously, ensuring timely delivery and high-quality work. - Develop and implement project plans, including timelines, budgets, and resource allocation. - Identify and manage project risks and issues, taking appropriate action to resolve them. - Collaborate with cross-functional teams, including creative, account, and production teams. - Communicate project status to stakeholders. - Ensure compliance with industry regulations and best practices. Qualifications - 3+ years of experience in project management (print and digital), with a focus on the pharmaceutical industry - 1+ years of agency experience managing projects in high-volume pharmaceutical accounts with client-facing experience - Excellent communication, organizational, and problem-solving abilities - Ability to work effectively in a fast-paced, deadline-driven environment - Experience with project management tools such as Smartsheets, Ziflow, Workfront, Teams Requirements - You act with integrity and drive results in a way that makes everyone better - You are endlessly curious - You choose fearlessness in pursuit of innovation, growth, and excellence - You are focused on delivering exceptional results for our clients Benefits - Healthcare Coverage – Four medical insurance options, plus dental and vision plans. - 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%. - Company-Paid Life Insurance – Providing peace of mind for you and your loved ones. - Generous Flexible Paid Time Off – Supporting work-life balance. - Additional perks and ancillary benefits are also available.

About AllTrails AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us! This is a U.S.-based remote position. Candidates must be legally authorized to work in the United States without the need for sponsorship now or in the future. San Francisco Bay Area employees are highly encouraged to come into the office one day a week. The Role As Project Manager – US West Trail Data Team Lead, you’ll own the accuracy and quality of AllTrails trail data for the Western US (including Alaska and Hawaii). You’ll coordinate research and editing work across sprints, lead a team of contractors, and partner with teammates to ensure our trail guides meet a high standard for users. What You'll Do Ensure the ongoing accuracy, completeness, and consistency of AllTrails trail data for the Western US Manage and support a team of contractors contributing to trail data projects Coordinate and execute research tasks; independently drive work through each sprint Review deliverables and provide clear, actionable feedback to maintain product quality for US users Support QA efforts, including assisting with QA testing as needed Requirements Perks & Benefits Competitive and equitable compensation, including ownership through equity and performance-based bonuses. Comprehensive health, dental, and vision coverage to support your physical and mental well-being. Unlimited PTO in addition to company holidays. Dedicated time once a month to test and improve our product through company-wide no-meeting days. Fully paid parental leave to birthing and non-birthing parents. 401k Match & access to financial wellness resources through Origin. Remote work stipend to help you design a comfortable and productive home office. Annual learning stipend to invest in your long-term professional growth and skills. Exclusive discounts on our subscriptions and merchandise for you and your friends & family. An authentic investment in you as a human being and a professional—we value your identity as much as your output. Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive. AllTrails participates in the E-Verify program for all remote locations. By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.

• Lead end-to-end project management from concept to execution • Ensure projects stay on time, on budget, and aligned with overall goals • Collaborate with cross-functional teams to manage project phases and deliverables