• Serve as executive sponsor on key programs and accounts • Build trusted relationships with senior government stakeholders • Lead high-stakes communications, escalations, and recovery efforts • Drive organic growth, recompete success, and pre-RFP positioning • Translate delivery insights into future opportunity shaping • Lead and develop a high-performing organization of delivery leaders • Establish clear accountability and role clarity across leadership layers • Build a strong leadership bench and succession pipeline • Drive a culture of ownership, transparency, and continuous improvement • Own portfolio performance across cost, schedule, scope, and quality • Ensure consistent, real-time visibility into program health • Lead intervention and recovery efforts for at-risk programs • Establish consistent delivery practices across programs without over-bureaucratizing teams • Reduce operational burden on delivery leaders and increase organizational leverage • Design and operate a unified delivery system • Replace manual reporting and coordination with system-driven workflows and automation • Integrate program, financial, staffing, and risk data into a shared context layer • Establish system-driven governance, where: • Program health, risks, and financials are visible in real time • Escalations are exception-based and timely • Eliminate redundant reporting, tooling, and coordination layers • Define and enforce minimum operating Standards (MOS) through systems rather than manual process • Ensure the system supports both: • Consistent standards where needed • Flexibility and team-level autonomy • Partner with platform, data, and AI teams to: • Enable automated reporting and insights • Introduce predictive risk signals • Support agent-assisted workflows • Establish continuous, system-driven governance with exception-based escalation • Ensure audit readiness and compliance with government contracting requirements • Build proactive risk identification and mitigation practices across the portfolio • Lead executive-level governance and risk reviews • Own revenue predictability, margin performance, and portfolio health • Ensure accurate forecasting and strong EAC discipline across programs • Partner with Finance to improve financial transparency and decision-making • Drive accountability for financial outcomes at the program and portfolio level

• Coach, mentor and guide a team of regional directors and guide them on the most effective way to manage their teams, keeping in mind that sales and partnerships is very different from implementation • Keep an eye on performance and accurately forecast commits and stretch goals on a weekly basis. Performance manage team as needed • Manage the end-to-end sales process and forecast sales leveraging Salesforce • Align with the sales leadership team on processes, procedures and team KPIs • Work with the VP of Revenue Marketing & Implementation on marketing needs and how to get plans to launch faster • Work with the VP of Training to ensure that your new hires (we hire and ramp quickly) are prepared and hit the ground running • Develop the right skill set for your regional directors, continuing to refine best practices. • Create a high-performance culture and drive ownership and accountability, while having fun in the process • Travel within the region and nationally to field ride with individuals on the team and to meetings on a national level, such as sales conferences, trade shows, or partnership meetings.

• Own performance of the Development Services business unit • Drive revenue growth, gross margin, and profitability • Originate, pursue, and win data center fit‑out and interior construction work • Oversee project execution from kickoff through closeout • Own client relationships during project execution • Build and lead high‑performing teams across preconstruction, project management, and field operations

Role Description As Vice President, Project Management Operations, you will serve as a senior leader within the agency, responsible for driving operational excellence and ensuring the seamless execution of complex, multi-channel projects across portfolios. You will oversee a team of project management professionals and work cross-functionally with department leaders to implement scalable processes, manage resourcing at an organizational level, and ensure delivery against business, financial, and client goals. This role is both strategic and hands-on, requiring deep experience in pharma advertising, the ability to optimize workflow across departments, and the leadership skills to influence teams and outcomes across the agency. - Provide strategic oversight of the project management function across key client portfolios, ensuring operational rigor and delivery excellence. - Lead a team of project managers and project directors, offering guidance, mentorship, and performance management to drive team growth and agency success. - Partner with senior agency leadership (Account, Strategy, Creative, Medical, Operations) to align project management strategies with broader business objectives. - Oversee project budgets, scopes, and timelines at both the account and portfolio level; ensure profitability and compliance with client agreements. - Lead the creation and refinement of operational processes, tools, and systems to enhance cross-functional collaboration and project transparency. - Serve as a primary escalation point for project delivery issues, proactively identifying risks and implementing mitigation strategies. - Oversee the development of Statements of Work (SOWs) and collaborate closely with Finance and Business Management teams to manage financial performance. - Guide resourcing conversations and capacity planning in partnership with Resource Management, ensuring optimal team utilization. - Maintain high visibility across departments and contribute to agency-wide initiatives, change management efforts, and operational strategy. - Represent the project management discipline in executive forums, contributing to planning, growth, and innovation initiatives. Qualifications - 12+ years of experience in project management within pharmaceutical advertising or healthcare communications. - Proven experience managing cross-functional teams and overseeing complex, multi-channel campaigns in both HCP and DTC spaces. - Bachelor’s degree required; advanced degree a plus. - Strong leadership skills with a demonstrated ability to grow and develop high-performing teams. - Deep understanding of agency workflows, budget management, and end-to-end production processes. - Skilled in developing and implementing scalable project management methodologies and tools. - Confident communicator with excellent interpersonal and client-facing skills. - Proficiency in project management platforms (e.g., Workfront, Smartsheet, Asana) and operational reporting tools. Requirements - Salary Range: $175,000 - $205,000 - This position may be performed remotely within the United States. - For candidates located outside the New York City area, compensation will be adjusted to reflect the applicable market for the employee’s primary work location. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. Benefits - BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.