• Partner with Product Managers to support the development of small, well-scoped product features in TDR and Incident Response. • Assist in defining product requirements, helping translate customer and market needs into actionable insights. • Help operationalize product feedback loops by gathering and organizing user feedback, product metrics, and usage data. • Participate in team meetings such as sprint planning and backlog grooming, and learn how Agile methodologies are applied in practice. • Collaborate cross-functionally with design, engineering, marketing, and security research teams. • Document product workflows, write user stories, and help build internal and customer-facing content (e.g., descriptions, presentations). • Support the go-to-market and new product introduction (NPI) activities for minor feature updates.

• Develop the product strategy and roadmap for Online Lead Delivery systems, and lead the full product lifecycle from ideation through development and launch • Act as Product Owner for lead routing and distribution systems, participating in team ceremonies and driving day-to-day prioritization and execution • Own the systems that govern lead matching, allocation, and delivery, ensuring performance, reliability, and scalability across all online lead sources • Define and evolve routing logic and distribution frameworks to improve speed to lead, conversion rates, and user experience • Partner closely with Engineering and Machine-Learning to design, build, and iterate on data-driven systems, including scoring, prioritization, and matching models • Prioritize and allocate resources across initiatives impacting multiple product and business teams, balancing business goals, user needs, and technical constraints • Collaborate with Product, Design, and business stakeholders to translate operational needs into scalable product solutions and detailed requirements • Monitor system performance and lead flow, identifying issues and opportunities to improve delivery accuracy, latency, and agent experience • Lead quarterly and ongoing planning processes in partnership with Engineering, ensuring alignment on priorities and delivery goals

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Profile Summary Under the direction of the VP of Global Products and Technology, the Product Manager, AI Strategy & Enablement is responsible for the AI capabilities and use cases within the enterprise AI portfolio. This role establishes and maintains AI roadmaps in partnership with business, technology, security, and data stakeholders to ensure AI initiatives are prioritized, governed, and scaled in alignment with strategic imperatives. The Product Manager maintains a broad and current view of AI technologies, enterprise readiness, regulatory considerations, and emerging trends, ensuring AI adoption delivers measurable business value while managing risk. Primary Duties and Responsibilities Strategy / Planning - Maintain an understanding of overall business strategy and how AI capabilities and use cases support strategic priorities - Maintain a deep understanding of internal business partners, workflows, and organizational readiness for AI adoption - Partner with business leaders and stakeholders to plan and maintain an AI portfolio roadmap spanning experimentation, pilot, and scaled deployment - Collaborate with enterprise architecture, AI engineering, data, security, and delivery teams to translate business opportunities into well‑scoped and governed AI initiatives - Drive innovation by incorporating emerging AI technologies and solution patterns into the AI roadmap - Interface with internal partners regarding AI strategy, capabilities, value propositions, and usage expectations - Develop and manage AI adoption and enablement strategies across the enterprise - Work with Communications and Technology leaders to establish clear messaging that promotes responsible AI understanding and adoption - Define, track, and communicate business value metrics for AI initiatives, including ROI assumptions, realized value, and operating costs - Partner with Technology, Security, Legal, and Compliance to define and maintain AI governance standards, guardrails, and operating agreements - Manage capital investment planning to support AI experimentation, platform investments, and scaled deployments - Consider risk and risk management in the design, deployment, and operation of AI capabilities Associate Management - Build and manage product or portfolio specialists supporting AI use‑case intake and value tracking, as appropriate - Foster a culture of learning, innovation, and responsible experimentation - Mentor product team members on communication, prioritization, and decision‑making - Comply with all policies, procedures, safety rules, and regulations - Perform related duties as assigned Qualifications Experience - 10+ years in technology, data, or platform leadership roles - 5+ years working with AI/ML or advanced analytics in enterprise environments - Demonstrated experience building operating models, governance frameworks, or CoEs Skills & Attributes - Strong strategic and systems thinker with pragmatic execution mindset - Comfortable navigating ambiguity and emerging technology - Excellent communicator with both technical and executive stakeholders - Deep appreciation for security, risk, and regulatory considerations Technical Acumen - Strong conceptual understanding of modern AI/ML and generative AI architectures - Familiarity with cloud platforms, data platforms, and MLOps concepts - Not required to be a daily coder, but must credibly engage technical teams What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: MWI Veterinary Supply Company

• Define and own the product roadmap, aligning it with company goals and priorities. • Gather and analyze business requirements, transforming them into clear, actionable user stories with defined acceptance criteria. • Prioritize the product backlog based on business value, technical complexity, and customer impact. • Facilitate communication and alignment across tech, product, and business stakeholders. • Collaborate closely with Engineering, Design, QA, and DevOps teams to ensure timely, high-quality product delivery. • Perform acceptance testing and validation of new features before release. • Monitor and analyze product performance using tools such as Power BI or similar; iterate based on data and user feedback. • Contribute to post-launch processes, including documentation, knowledge sharing, and product training. • Own and manage the payments squad covering Peru, Mexico, Colombia, and future LATAM markets, ensuring roadmap alignment across all countries. • Monitor and manage payment acceptance rates with providers and merchants in each market, proactively identifying and addressing drops or anomalies in performance. • Maintain active product-level relationships with payment providers in the countries we operate, collaborating with their product teams to align on roadmaps, integrations, and new capabilities. • Ensure compliance with local payment regulations in Peru, Mexico, Colombia, and other markets, staying up to date on regulatory changes that may impact product strategy.