Urban Compass

• Develop the product strategy and roadmap for Online Lead Delivery systems, and lead the full product lifecycle from ideation through development and launch • Act as Product Owner for lead routing and distribution systems, participating in team ceremonies and driving day-to-day prioritization and execution • Own the systems that govern lead matching, allocation, and delivery, ensuring performance, reliability, and scalability across all online lead sources • Define and evolve routing logic and distribution frameworks to improve speed to lead, conversion rates, and user experience • Partner closely with Engineering and Machine-Learning to design, build, and iterate on data-driven systems, including scoring, prioritization, and matching models • Prioritize and allocate resources across initiatives impacting multiple product and business teams, balancing business goals, user needs, and technical constraints • Collaborate with Product, Design, and business stakeholders to translate operational needs into scalable product solutions and detailed requirements • Monitor system performance and lead flow, identifying issues and opportunities to improve delivery accuracy, latency, and agent experience • Lead quarterly and ongoing planning processes in partnership with Engineering, ensuring alignment on priorities and delivery goals

• Define and drive the product vision, strategy, and roadmap for the lead platform, balancing near-term impact with long-term evolution. • Lead the development and optimization of matching, routing, and distribution systems to improve conversion, efficiency, and revenue. • Leverage data, experimentation, user research, and machine learning to inform product decisions and continuously improve performance. • Using detailed specifications as your foundation, collaborate with engineering and design leaders, driving accountability to ship features that are highly usable, and loved by our agents and staff. • Collaborate with business stakeholders to ensure product investments align with partner success and company priorities. • Work alongside Product peers to deliver intuitive, transparent agent experiences that drive adoption and clearly communicate value. • Translate complex technical systems into clear, actionable strategies that can be understood across technical and non-technical audiences. • Establish clear goals, success metrics, and experimentation frameworks to measure impact and guide prioritization. • Operate as a product leader within the organization, influencing cross-functional teams and driving alignment across multiple stakeholders. • Lead and grow a strong product management team that works with cross functional partners, including engineering, design, product marketing, research, and business strategy.