Role Description AO Globe Life is expanding rapidly and seeking motivated professionals who want more than just a job. Whether you're starting your career or transitioning into a new field, this opportunity offers remote flexibility, weekly earnings potential, and a clear path for professional growth within a mission-driven organization. - Host scheduled virtual consultations with clients across the United States via Zoom - Help individuals and families understand life, accident, and supplemental benefit options - Guide clients through the enrollment process with professionalism and clarity - Maintain accurate and compliant digital records within company systems - Participate in weekly team meetings, skill-building sessions, and coaching opportunities - Collaborate with team members to share strategies and achieve performance goals Qualifications - Strong communicators who are comfortable engaging with clients over video - Self-motivated professionals who enjoy autonomy and goal-oriented work - Individuals who are service-driven and passionate about helping others - Candidates comfortable using digital tools such as Zoom, CRM systems, and cloud-based platforms - Individuals authorized to work in the United States - Candidates with a reliable internet connection and a Windows-based laptop or PC with a webcam Requirements - 100% Remote Position – Work from anywhere in the United States - Flexible Scheduling – Structure your day around your personal schedule - Weekly Pay via Direct Deposit (commission-based earnings) - Warm, Pre-Qualified Leads Provided – No cold outreach required - Comprehensive Training and Licensing Support - Health Insurance Premium Reimbursement - Monthly and Quarterly Performance Bonuses - Leadership Development and Advancement Opportunities - Supportive, collaborative team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. Through partnerships with unions, credit unions, and veterans’ associations, we help protect families with essential coverage while creating meaningful career opportunities for our growing remote workforce.

Role Description The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations. Qualifications - High School Diploma or equivalent required, Associates or Bachelor’s degree preferred - 1+ years experience in customer service, call center or related field, including 12 months in a supervisor capacity - Healthcare Industry Preferred Requirements - Excellent interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills - Proficiency with the necessary technology, including computers, software applications, phone systems, etc. - Ability to improve and/or transform team processes across functions within the organization - Ability to understand basic data and take appropriate action - Ability to drive individual and team efficiency and productivity through effective and efficient metric management - Ability to coach, train, and motivate employees and evaluate their performance - Ability to effectively lead and develop team towards improved performance - Ability to delegate and manage workloads and projects across functions within the organization - Ability to successfully drive continuous improvement efforts by leading work streams related to call center metrics and monitoring tools - Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions Benefits - Provide internal and external customers with the highest quality service - Maintain a clean, safe, and unobstructed work area, and practice good safety habits Roles & Responsibilities - Coach and develop team to achieve account specific and organization CPIs and KPIs - Responsible for monitoring employee performance using coaching tool and performance dashboards based on CPIs and KPIs - Responsible for managing employee performance to include coaching, reward and recognition activities and merit/performance reviews - Responsible for clearly communicating client and organization's expectations on an individual and team basis - Develop daily and weekly action plans to address individual performance in relationship to team performance - Responsible for employee accountability and productivity, utilizing tools and reporting provided by clients and organization - Responsible for handling escalated and non-resolved customer calls - Participate in cross-functional activities and communication to further Company’s capabilities and improvements - Responsible for communicating by personal example and ongoing dialogue compliance to Company’s policies and procedures - Promote teamwork and cooperative effort - Help train and provide guidance to other CSRs within the organization Location Work@Home USA, United States of America

Role Description The Client Relationship Assistant position comprises a range of administrative responsibilities, including fund administration, board meeting administration, and data collection. - Support the Client-facing team in performing administrative tasks. - Create correspondence, reports, presentations, and meeting notes for internal use or distribution to clients or vendors; perform filing, editing, copying, or collating as needed. - Keep records in relation to the disbursement process. - Coordinate meetings, activities, and other events as assigned, including scheduling, catering, and meeting room preparation. - Assist the Client-facing team with analysis and internal reports to support day-to-day activities; manage internal audit data collection, including financial, DOL, and Operational Controls Audits. - Manage administrative responsibilities, including invoice preparation and approval, payable handling, filings, and applications. - Perform other related duties as assigned. Qualifications - Highly developed sense of professionalism, maturity, and integrity. - Experience working in a collaborative team environment. - Ability to successfully communicate and execute with all levels of the organization in a heavily matrixed environment. - Ability to work in a fast-paced environment managing multiple projects and incoming requests. - Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple priorities. - Strong organizational skills with an attention to detail. - Strong time management skills, capable of prioritizing workload effectively to meet deadlines. - Excellent verbal and written communication skills. - Proficiency in MS Office tools and applications. Requirements - Experience in an administrative role in communications, marketing, or client management. - Experience working in a healthcare environment or third-party administrator. - Knowledge of Taft Hartley organizations. - Experience working in Client Services, Client Management, or Customer Service. Benefits - Health, vision, and dental coverage. - Retirement savings 401(k) plan with company match. - Paid time off (PTO). - Great opportunities for growth. - Much, much more! Company Description Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices, and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service, and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

Role Description As a Faculty Coordinator, you will report to the Manager of Faculty Scheduling and help keep our online academic programs running. You will schedule faculty to teach online undergraduate and graduate courses across multiple term cycles, ensuring you align the right instructors to the right courses at the right time. - Step in quickly to assign coverage and activate course sections within tight turnaround windows when last minute gaps arise. - Respond to instructor emails daily, serving as a reliable contact that our faculty can depend on. - Use enrollment data, analytics, and resource management to guide scheduling decisions. - Maintain a healthy pool of faculty using data analytics. - Communicate with faculty through email, Microsoft Teams, and RingCentral to schedule based on preferences, approvals, and University needs. - Solve unexpected challenges such as course additions beyond or below forecasted schedule, faculty availability, and competing needs of different partners. - Participate in high-touch communication to support related partners, including Faculty Recruitment and Hiring, Faculty Records, Scheduling Forecasting and Planning, Academic Deans, Adjunct Instructors, Academic Technology, Learning Resources, and the Center for Online Learning and Teaching (COLT). - Work with discipline-specific faculty; develop professional relationships while serving as their primary contact. - Identify opportunities for new and improved processes to maximize efficiencies and experiences for partners. Qualifications - Bachelor's Degree or equivalent professional experience - 1+ years of experience working in a professional setting Requirements - Reliable internet connection and a dedicated, properly equipped workspace free of distractions. - Must reside in and work from one of the approved states for remote work. Benefits - High-quality, low-deductible medical insurance - Low to no-cost dental and vision plans - 5 weeks of paid time off (plus almost a dozen paid holidays) - Employer-funded retirement - Free tuition program - Parental leave - Mental health and wellbeing resources Compensation The hourly pay range for this position is $17.45 - $27.92. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $19.28 - $26.08.