• Lead high-performing team responsible for authoritative analytical content delivery • Execute content roadmap with a focus on modernizing processes and embedding AI practices • Ensure content readiness for AI-powered products

• Own and develop NMI’s content strategy, ensuring alignment with business goals, objectives and go-to-market priorities. • Define editorial priorities and build and manage the editorial calendar, aligning content to support key themes, campaigns, launches and integrated marketing programs. • Lead the creation of high-quality content across formats, including website copy, blogs, thought leadership, whitepapers, ebooks and case studies. • Set the standard for how complex payments and fintech topics are communicated, ensuring clarity and consistency across audiences, including ISOs and payments professionals as well as technical stakeholders. • Establish NMI’s presence in external, audience-relevant platforms and communities, including payments and fintech channels as well as developer-focused spaces such as Substack, Reddit, GitHub discussions and other relevant industry forums. • Partner closely with product, engineering, and subject matter experts to produce credible, accurate content, including technical blog content when appropriate. • Collaborate with cross-functional teams and external agencies, influencing content direction and ensuring alignment. • Act as the senior editorial authority, setting tone of voice, writing and reviewing high-impact content, and ensuring quality and brand consistency. • Measure content performance and engagement metrics, conduct content audits, and use insights to refine strategy, formats and distribution.

We are looking for an experienced and creative Content Lead to build the content engine behind Stability AI’s brand, executives, products, and services. In this role, you will develop narratives that shape how key audiences understand who we are, what we build, and why it matters. You will help bring Stability AI’s story to life through content that is empathetic, educational, and engaging. You will lead the creative development of thought leadership, educational content, product storytelling, and executive communications across multiple formats. This could include anything from long-form white papers to short-form video scripts to frameworks for Q&A-style audio content, and anything else you can dream up that helps us reach our goals. You will partner with product marketing, creative, demand gen, lifecycle, research, and the executive team to translate technical concepts into accessible, inspiring content that aligns to business objectives. In this role, your work will help the broader creative production ecosystem understand and adopt the products shaping the future of professional creative work. This is not a traditional content role. You will be an AI-forward creator who blends strategic thinking with creative exploration. You will use AI tools not only to expand your creative range and accelerate production, but to shape how enterprise buyers understand what is possible with generative AI. If you naturally go deep on new subjects and then can’t wait to share what you’ve learned, think in content formats, and devour news about the AI landscape, you will thrive in this role. As we continue to scale, change will be a constant. While this job description reflects what you will focus on today, the role will naturally evolve as our business grows and the market matures. What you’ll do: Develop Stability AI’s core narratives Craft compelling, accessible product and brand narratives that translate technical concepts into clear, inspiring stories for enterprise buyers and other key audiences. Steward of brand storytelling Collaborate with the creative team to craft narrative ideas that evolve Stability AI's positioning within our audience. This involves strategic reframing to stand out among the noise and hype of AI. Lead multi-format content creation Create high-quality content including blog posts, thought leadership posts, white papers, case studies, how to’s, and other content that contributes to top funnel awareness and increases lower funnel conversion. Partner across teams to build integrated programs Collaborate with product marketing, research, creative, demand gen, comms, sales, and senior leadership to align content with business strategy, priority audiences, and key company moments. Optimize content for engagement and performance Use analytics tools, market research, and audience insights to improve messaging and ensure content is optimized for SEO, GEO, and other performance levers to reach key audiences and maximize impact. What you’ll bring: Compensation The salary range for this role is between $126,000 and $175,000 USD. Individual pay within the range is based on factors like job-related skills and experience. Total compensation also includes stock options and benefits. Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.

Content Manager Are you a storyteller who turns big ideas into content that inspires action? Do you love creating campaigns that drive measurable impact? Join Support Revolution and lead a global marketing team that delivers content people remember. _________________________________________________________________________________________ About the role: As our Content Manager, you’ll be at the heart of our marketing engine! You’ll be transforming strategy into compelling stories across websites, blogs, social, case studies, and sales materials. You’ll collaborate closely with the Head of Marketing and global teams to ensure every piece of content is on brand, measurable, and digitally optimized. This role is part creative, part strategist, and part leader. You’ll inspire a global team, share best practices, and ensure messaging is consistent, impactful, and world-class. If you’re passionate about content, energized by creativity, and motivated by the impact your words can have on customers and business growth, this role is made for you! What you’ll be doing: Write, edit, and adapt content for web, blogs, videos, campaigns, social media, and sales enablement Manage and mentor a global marketing team, driving consistency and quality Deliver integrated content packages optimized for digital success Collaborate with marketing, sales, product, and leadership to turn insights into engaging and lead-driving content Manage external writers, designers, and agencies to scale content production Oversee briefs, timelines, and quality to keep content on-brand and on time Monitor and report on program outcomes, leveraging insights to propose and implement continuous improvement initiatives that drive operational excellence What we’re looking for: 5+ years in B2B content marketing, marketing communications, or digital marketing Proven experience managing global or cross-functional teams Exceptional writing and editing skills - you make complex topics clear, engaging, and memorable, keeping it human and personable Strong digital marketing knowledge, including SEO, web, email, and social channels Comfortable managing multiple projects with tight deadlines Knowledge about AI optimisation strategies and how they fit with content plans Experience in IT services, managed support, or third-party support preferred Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect: Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success! Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. Salary and Benefits: We offer a competitive salary and a comprehensive benefits package, including: Competitive Salary of up to $90,000 Medical, Dental, and Vision coverage 401K retirement savings plan Length of Service Awards , including additional annual leave, bonuses, and paid sabbaticals Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity Employee Assistance Program (EAP) – 24/7 confidential support and counselling services Employee Development – A personalized competency framework with training opportunities to advance your career Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution! For more details, click here . (Note: Support Revolution does not accept unsolicited CVs from agencies.)