• Serve as the Adoption and Value Specialist within the QualityDocs strategy team • Architect the framework for how QualityDocs measures success and drives long-term customer loyalty • Analyze data to understand adoption and build plans to address barriers • Collaborate cross-functionally to identify risks and create narratives for customer modernization

• Define the KPIs, utilization metrics, and success frameworks that quantify "high-value" adoption for QualityDocs • Facilitate strategic webinars and workshops to foster continuous improvement mindset, gathering insights that directly influence product maturity and evolution • Deliver prospective case studies and value models that illustrate the potential ROI of key feature adoption • Build high-impact collateral designed to challenge outdated practices and advocate for process optimization • Synthesize technical capabilities into 'Day-in-the-Life' transformations to influence executive-level decision-making • Identify leading indicators based on industry segment that identify customers at risk • Partner with post implementation teams and business consulting for pathways to securing improvement services work

• Define the strategic roadmap and operational plan for Rubrik University, ensuring all training programs align with company goals for product adoption, revenue growth, and customer satisfaction. • Lead, mentor, and develop a high-performing team of trainers and content developers, fostering a culture of continuous improvement and instructional excellence. • Collaborate closely with Product Management, Engineering, Marketing, Sales, and Customer Success to ensure training content is accurate, timely, and addresses critical knowledge gaps. • Oversee the development, maintenance, and continuous update of all training curricula for both technical and non-technical audiences. • Own the delivery model for all training types, including employee training, customer training, and partner enablement. • Manage the learning management system (LMS) and all delivery platforms to ensure a world-class user experience. • Establish clear, measurable success metrics for all training initiatives and track, analyze, and report on training data and ROI to senior leadership.

• Manage development of greenfield energy storage projects from inception through to start of construction • Evaluate regional markets to assess the potential application of utility-scale energy storage • Work in partnership with commercial optimization personnel to maintain relationships with key buyers of energy storage services • Prepare and respond to RFP solicitations • Lead M&A opportunity evaluation, diligence, and transactions