About us: Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: As a Member Support Representative, you will be responsible for providing live support for incoming calls directly from our members as they seek support with understanding our services, their eligibility, and their benefits. You will assist these members with registration, with scheduling, rescheduling, and canceling appointments, with accessing the Foodsmart and affiliate platforms, and with understanding the status of their food benefits and how to access them. As part of our team you will demonstrate a sense of urgency toward finding resolutions and a strong sense of personal accountability around handling sensitive and protected information. This is a part-time position requiring approximately 30 hours per week. This position will offer time off and is not eligible for health insurance benefits. You will: - Empathetically and patiently interact with members as you take live inbound calls. - Document interactions and ongoing resolutions to ensure seamless follow-up. - Ensure member records are accurate and complete. - Multitask using internal tools and resources to verify eligibility and coverage provider benefits while clearly communicating this information to the members during live calls - Field questions about the purpose and importance of telenutrition. - Match our members with the right dietitian and find appointment times that fit into their lives. - Assist members with troubleshooting platform and account issues and provide basic technology troubleshooting help. - Work with internal groups and external partners to address questions relating to food delivery and ordering groceries. - Maintain a high level of personal accountability when handling sensitive and protected information. - Collaborate with peers, leaders, and other internal groups to find accurate solutions to complex problems. You are: - A strong communicator, both orally and in writing, that can adjust your communication style and preferences to fit the situation. - Able to manage multiple ongoing tasks without missing deadlines or cutoffs. - Resilient, and capable of quickly adapting to changes in workflows and processes, and able to pivot seamlessly when new information is provided. - Able to navigate knowledge bases and multiple systems simultaneously while staying engaged in communication on live calls. - Experienced in solving complex problems that require critical thinking and resource navigation. - Both independently motivated and team-minded, allowing you to manage your own time and tasks to hit your own goals while also supporting your peers and seeking help when needed. - Detail oriented and committed to providing accurate and complete resolutions, and willing to take ownership and responsibility for maintaining these standards. - Goal oriented and able to push yourself to meet both metric and quality goals. - Comfortable with both giving and receiving feedback, both between you and leadership and in a peer-to-peer capacity. You have: - Reliable high speed internet access with minimum speeds of roughly 100 Mbps download and 20 Mbps upload. - Experience working in a support role, either in person or on live calls. - The ability to communicate complex information concisely in writing. - Experience working with sensitive and protected information, including PII and PHI, and a basic understanding of HIPAA. - A completely private, secure, and quiet workspace. - Flexible availability, with a preference for availability 11:30am- 8:00 PM PST. $22.60 - $22.60 an hour Role: Member Support Representative - Part Time Location: Remote, USA Compensation: $22.60 per hour (up to 30 hours per week) + $4k annual commission plan ($1k/quarter) Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Time off ✅ Flexible & remote location ✅ Engaging, collaborative team Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Sobre nosotros Nalanda permite a organizaciones de cualquier tamaño integrar la confianza, la seguridad y el cumplimiento en todas las fases de la cadena de suministro, fomentando una comunidad de cumplimiento e innovación en todo el sector de la construcción y más allá. Con más de 20 años de historia, Nalanda es líder del mercado español en gestión de riesgos de proveedores y cumplimiento normativo. Con sede en Madrid, Nalanda ha crecido hasta incorporar operaciones significativas en Colombia, y está creciendo en Portugal, Chile, México, Panamá y Perú. Nalanda cuenta actualmente con más de 400 empleados en España, Colombia y otros 4 países. En abril de 2024, Nalanda fue adquirida por Once For All Group (OFA), proveedor líder de herramientas de software de gestión de la cadena de suministro y abastecimiento sostenible en Europa, creando un grupo combinado con más 1,000 empleados y más de 250.000 clientes. Con sede en el Reino Unido, OFA es lider en el Reino Unido, Francia y España, cuenta con presencia en varios países de Europa y América Latina. Descripción del puesto Atender y dar soporte telefónico a proveedores y clientes de Nalanda, resolviendo consultas relacionadas con el uso de la plataforma, procesos de homologación documental y requisitos administrativos, garantizando una experiencia de servicio eficiente, clara y orientada a la resolución. Responsabilidades principales • Atender llamadas entrantes de proveedores y clientes empresariales (entorno B2B).Gestionar incidencias mediante tickets, chat, formularios de contacto y diferentes canales de comunicación que se implementen. • Asesorar sobre procesos de homologación, carga y validación de documentación, estados de expedientes y requisitos normativos. • Guiar al usuario en el uso de la plataforma Nalanda (navegación, incidencias básicas, recuperación de accesos). • Registrar todas las interacciones en los sistemas internos (CRM / herramientas de ticketing). • Resolver incidencias en primer nivel y escalar correctamente los casos que requieran soporte especializado. • Realizar seguimiento de incidencias hasta su resolución, informando al usuario de manera proactiva. • Cumplir los niveles de servicio establecidos (SLAs), así como los estándares de calidad y satisfacción del cliente. • Detectar incidencias recurrentes y proponer mejoras en procesos o comunicaciones con proveedores. • Colaborar con otros departamentos (Operaciones, Finanzas, Homologación, IT, etc..) para la correcta resolución de casos. • Garantizar el cumplimiento de las políticas de confidencialidad y protección de datos Requisitos Formación y experiencia: • Formación mínima: Educación Secundaria o Formación Profesional. • Experiencia previa en atención al cliente telefónica, preferiblemente en entornos B2B o servicios. • Valorable experiencia en gestión documental, homologación de proveedores o sector construcción/industrial. Conocimientos y habilidades: • Excelente comunicación oral y capacidad de explicación clara de procesos técnicos. • Manejo fluido de herramientas informáticas y plataformas digitales. • Capacidad de organización y seguimiento de múltiples casos. • Orientación al cliente y a la resolución de problemas. • Nivel de español nativo o avanzado. • Valorable nivel de inglés para atención a proveedores internacionales. Competencias clave: • Empatía y trato profesional • Escucha activa • Capacidad analítica • Trabajo en equipo • Proactividad • Gestión del estrés y de volúmenes de llamadas Qué Ofrecemos 🏞️💻 Teletrabajo. 🫂🔝 Un lugar de trabajo dinámico e inclusivo con oportunidades de crecimiento y desarrollo. ✨🏢 La oportunidad de tener un impacto significativo en nuestra cultura organizacional y estrategia de talento. 💰🎁Compensación 900.000 CLP

We are making travel effortless. Join us. Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Something to consider when reading this job advert We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit. This role is remote, with working hours aligned to Eastern Standard Time (EST) in the United States. Candidates should be able to work primarily within EST business hours to support our customers and partners. What we're looking for in you - Ability to learn and clearly explain a technical product or concept - Strong written communication skills in English - Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role - Experience supporting business customers in a B2B environment, or willingness to develop this experience - A professional, approachable communication style and a genuine willingness to help others - Confidence communicating with a wide range of stakeholders across different roles and levels of experience - Curiosity and a problem-solving mindset - Familiarity with support tools such as Zendesk and Jira (or similar platforms) - Nice to have: experience in a customer support role within the travel industry What you'll be doing - Develop a strong understanding of Duffel’s products and share your knowledge with customers and internal teams - Respond to and, where needed, escalate technical support requests submitted via email or chat - Explain technical concepts clearly so customers can confidently use our products - Communicate with customers in a timely, professional, and clear manner to meet internal and customer service expectations - Create and maintain product support documentation to help customers find answers independently - Collaborate with Duffel’s technical teams and travel suppliers to resolve customer issues - Share common support trends and insights to help inform product improvements and future development What you can expect from us We’re dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That’s why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that’s why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone – regardless of age, sex, disability, sexual orientation, race, religion or belief. *Please note that AI detection will be used on application questions Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: In a 24/7/365 environment, the Radiology Informatics Support Team members provides professional remote and customer-facing technical and operational support and solutions to customers within and outside of Radiology. Services include creation of imaging media, imaging record electronic transfer, electronic health record documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology information system (RIS) and picture archiving and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections. Job Duties: - Assists to train new associates - Works with Supervisor participating, representing, and implementing department projects - Manages and promptly fulfills and facilitates imaging discs and electronic image sharing requests - Communicates with patients and external providers offices - Complies with all HIPAA guidelines for fulfilling standard, complex, and legal radiology requests - Excels in programs required for daily workflows and serves as a subject matter expert for Associates - Utilizes electronic health records to verify and document patient and radiology information - Utilizes multiple imaging platforms to import and export medical images - Coordinates with outside facilities to establish relationships for electronic transfers of images - Serves as a liaison to resolve unread studies - Works professionally to communicate between patients, providers, radiologists, technologists, and contracted teleradiology - Collaborates closely with Radiology Information System Analyst team and escalates issues for timely resolution - Monitors worklists and reports to ensure timely electronic validation of completion of imaging exams; follows up with technologists or radiologists as applicable - Sends basic level images to contracted teleradiology services for interpretation and monitors for completion of reports - Ensures strict adherence to established workflow to ensure required turnaround times and work productivity measures are met - Knowledge of Mediawriter hardware to successfully preform regulatory maintenance as scheduled Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 3 years-Related work experience (Required) Certification(s) and License(s): Skills: Computer Literacy, Computer Software Industry, Customer Service, Interpersonal Communication, Problem Solving, Radiology, Teamwork, Technical Skills, Working Independently OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. - KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. - EXCELLENCE: We treasure colleagues who humbly strive for excellence. - LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. - INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. - SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.