Role Description The Provider Network Development Specialist will help shape and execute market-specific Network Strategies, manage the operational readiness of network partners, and ensure smooth cross-functional coordination. As Provider Network Development Specialist, you will partner closely with teams to bring networks from concept to activation to measurable impact. The ideal candidate is highly organized, process-oriented, analytical, and experienced in managing complex cross-functional workflows within healthcare technology environments. This is a high-visibility individual contributor role for someone who enjoys structure, process, and delivering execution excellence. What You’ll Do - Partner with Account Directors to develop and execute Network Strategies in each market, ensuring cross-functional alignment and seamless implementation. - Coordinate across departments to ensure alignment and readiness for network launch. - Maintain standardized workflows, checklists, and documentation. - Manage contracting for new Hub & Spoke partners. - Translate partner workflows into system configurations and ensure go-live readiness. - Identify high-potential referral hubs and support partner engagement activities. - Develop tools, templates, and enablement materials for internal and external teams. - Track KPIs, maintain dashboards, and collaborate on scorecards to measure network performance. - Surface risks, troubleshoot delays, and ensure successful activation and utilization. - Stay curious about emerging AI tools and how they can streamline or enhance work within your function. What Success Looks Like - In 3 months… - Fully ramped on Hub & Spoke and Network Build Playbooks. - Independently managing contracting and configuration workflows. - Supporting ADs with strategy execution and readiness tracking. - Identify at least one opportunity in your role to pilot or apply AI or automation (e.g., streamlining a task, summarizing data, generating content). - In 6 months… - Managing multiple statewide network builds concurrently. - Reducing delays between contract execution and training readiness. - Producing clear, reliable readiness and performance reporting. - In 12 months… - Recognized as a core driver of Network Strategy and execution. - Supporting scalable activations across multiple states. - Demonstrating measurable improvements in onboarding speed, activation, and utilization. Qualifications - Bachelor’s degree in healthcare, business, public health, or related field. - 5+ years in healthcare operations, implementation, program coordination, or network operations. - Experience with workflow configuration, onboarding, or software implementation. - Familiarity with behavioral health, referral networks, or health IT preferred. - Strong organizational skills, attention to detail, and process discipline. - Comfort with dashboards, trackers, and performance reporting. - Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows. - A forward-thinking, curious mindset with an openness to experimenting with new technologies. - Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions. - Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments. - Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions. - The ability to travel periodically for work. Benefits - Join one of the most innovative healthcare technology companies in the country. - Have the autonomy to build something with an enthusiastically supportive team. - Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors. - Receive competitive compensation including health, dental, vision and other benefits.

• Como QA Senior, você terá um papel estratégico no time, atuando com autonomia na garantia da qualidade dos nossos produtos; • Será responsável por planejar e executar testes, evoluir as práticas de qualidade e contribuir ativamente nas decisões técnicas; • Além disso, você irá antecipar riscos, propor melhorias contínuas e ajudar a elevar o nível de excelência das entregas.

• Perform manual testing on web and mobile applications to ensure a seamless user experience. • Perform API tests and automation using Postman. • Creating and maintaining Postman documentation. • Create and execute automated regression, functional, performance, and API tests. • Develop and execute detailed test plans, test cases, and test scripts. • Document and report bugs, working closely with developers to resolve issues. • Ensure feature compliance by validating product requirements against test results. • Identify edge cases, inconsistencies, and performance issues. • Work with cross-functional teams to improve software quality throughout the development lifecycle. • Provide clear and structured feedback to enhance product functionality and user experience. • Maintain test documentation and contribute to quality assurance best practices.

• Perform smoke testing and regression testing to validate new releases and feature updates. • Execute manual test cases for web and mobile applications. • Identify, document, and report bugs clearly and accurately. • Support bug triage processes by collaborating with developers and product teams. • Use test management tools such as TestRail, Zephyr, or Xray to manage and track test cases. • Work with project management tools like Jira or Asana to log issues and monitor progress. • Validate functionality across different browsers and mobile devices. • Use basic browser developer tools to inspect elements, monitor requests, and support troubleshooting. • Contribute to improving QA processes and documentation standards.