• Design and execute tests for backend systems, including APIs, databases, and service integrations. • Validate API functionality and performance using tools such as Postman, Swagger, or similar platforms. • Test and verify database operations, queries, and data integrity in systems using PostgreSQL or similar relational databases. • Collaborate with engineering teams to review pull requests, ensuring code quality and test coverage. • Support the development and maintenance of automated tests for backend services. • Participate in reviewing backend infrastructure and identifying potential reliability or performance issues. • Document and track defects, test cases, and test results using test management tools such as TestRail or similar systems. • Work closely with developers and product teams to improve testing strategies and overall product quality.

• Create and maintain test plans; • Design and execute tests (functional, integration, API, backend) — both manual and automated; • Work daily to deliver quality as a culture, preventing bugs rather than only detecting them; • Support the team in the product quality assurance process; • Create and manage test data sets to understand product performance and processing capabilities; • Manage defects during development and beta phases; • Assist the Product Owner (PO) and UX team with a high-level business perspective; • Validate artifacts (functional and non-functional requirements, layouts, usability testing, among others); • Align quality strategies based on data (monitoring, Service Desk issues); • Perform regression testing.

• Automation Development: Create, maintain and evolve automated test scripts (E2E and Integration) for our web applications. • API Testing: Ensure service integrity by testing contracts, status codes and payloads directly at the service layer (not relying solely on the UI). • Root Cause Analysis: When a test fails or a bug appears, investigate the technical origin of the issue (logs, console, database) to provide precise guidance to the development team. • Continuous Integration (CI/CD): Monitor test execution in the pipeline and act quickly if a build breaks. • Technical Mentorship: Support manual and junior Quality Analysts, spreading best practices in testing logic and automation. • Test Strategy: Analyze complex features and decide: "What is worth automating?" and "What should be tested manually?".

Role Description Surrey Place is seeking a detail-oriented student to join our team as a Quality Assurance Officer. In this entry-level role, you will work side-by-side with our team of developers to ensure our digital products are accessible, user-friendly, and function flawlessly. This is a learning-intensive role where your classroom knowledge of accessibility standards, user experience (UX) principles, and testing methodologies will be applied in a real-world setting. Prior industry experience is not required but an asset. Main Responsibilities - Perform accessibility testing against WCAG 2.1 guidelines, conduct screen reader walkthroughs, keyboard-only navigation audits, and document remediation steps with severity and recommended fixes for engineering. - Conduct A/B and multivariate experiment analyses in partnership with Dev teams to validate design hypotheses, set up experiment instrumentation, and measure impact on conversion, retention, and key UX metrics. - Participate in user feedback sessions, internal product discussions, and design critiques. - Support responsive design efforts to ensure optimal user experiences across desktop, tablet, and mobile devices. - Assist in conducting UX research to understand user needs and behaviors. Qualifications - Post-secondary education is preferred. - A diploma or degree in Computer Science, Information Technology (IT), Information Systems, Software Development, Web Development, Computer Engineering, or a related field is required. - Strong communication, teamwork, and leadership skills. - Demonstrated ability to work independently and meet assigned deadlines. - Proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, and PowerPoint. - Ability to obtain and maintain an acceptable Police Records Check, including Vulnerable Sector Screening. - Fluency in French is considered an asset. Eligibility - Must be between 15 and 30 years of age. - Must be a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. - Must be legally entitled to work in Canada in accordance with applicable provincial or territorial legislation and regulations. Company Description Surrey Place is a not-for-profit organization that helps people of all ages with autism, developmental and sensory-related concerns push the boundaries of what’s possible to achieve new victories. We offer integrated services and inclusive support in a safe and welcoming environment. Our approach is family-based, which centres the interests and care of our clients, families and caregivers by teaching them skills. We strive to ensure the greatest access to services and support our clients in navigating the health care system. Surrey Place helps people learn new skills, gain self-confidence and reach their full potential.