Drive Revenue Intelligence Across All Your Customer-Facing Teams
Director of IT
Location
California
Posted
27 days ago
Salary
$200K - $270K / year
Seniority
Lead
Job Description
Director of IT
People.ai
• Recruit, mentor, and lead a high-performing team of IT Engineers, Automation Engineers, Business Intelligence Developers, and Web Developers • Develop and execute an IT roadmap aligned with company growth and financial goals • Oversee IT support operations to ensure timely issue resolution and a high standard of service • Establish and track KPIs across IT disciplines to drive improvements in uptime, ticket resolution, employee satisfaction, and infrastructure performance • Manage the annual IT budget with a focus on efficiency and return on investment • Own vendor relationships, including contract negotiations, service level agreements, and security requirements, while ensuring the company has the right tools to support current needs and future growth • Partner cross-functionally with Security, Legal, People, and Finance to meet compliance, privacy, and regulatory requirements • Act as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives
Job Requirements
- 10+ years of progressive IT experience with expertise in MacOS endpoint management, SaaS and identity platform administration, and systems engineering
- 5+ years of experience leading and building IT teams
- Hands-on technical leadership experience, including automation, internal tooling, and identity architecture design
- Demonstrated success scaling IT Engineering and Operations within a fast-paced technology company
Benefits
- Regular employees may be eligible for commissions or bonus programs (target included in OTE)
- equity
- benefits
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HMHNWEA®, a division of HMH, supports educators worldwide by providing responsive, evidence-based assessment solutions that illuminate learning needs and fuel student growth. For more than 40 years, NWEA has developed innovative pre-K–12 assessments, including its flagship assessment – MAP® Growth™, and professional learning that helps educators strengthen their practice and improve student outcomes. HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. HMH serves more than 50 million students and 4 million educators in 150 countries.
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