• Serve as the primary point of contact for Sprouts, GNC, Vitamin Shoppe, and Wegmans • Build strong, trusted relationships with buyers and key stakeholders • Expand into additional accounts and channels over time • Own the full P&L across your accounts • Drive revenue, distribution, and velocity through thoughtful planning and execution • Lead line reviews, resets, and promotional strategies that deliver results • Manage broker partners as an extension of your team • Set clear expectations, ensure accountability, and drive execution at shelf • Plan, allocate, and optimize trade spend • Evaluate ROI and continuously refine promotional strategies to improve performance • Own account-level forecasting and partner cross-functionally to ensure alignment with supply chain and inventory planning • Partner closely with Marketing, Operations, and Planning to bring retailer-specific programs to life • Use data to understand performance and identify opportunities • Translate insights into clear, compelling narratives that influence buyers and internal stakeholders

Role Description Blaze is hiring an Account Manager to help set and uphold the quality bar for how Blaze serves its customers. You’ll ensure our outputs reflect strong taste, thoughtful use of AI, and a deep understanding of what drives real growth for our customers. Account Managers serve as strategic operators and client growth partners. This role is not a traditional “check-in and report back” role. This person owns outcomes. - Manage a portfolio of client accounts and their performance KPIs - Translate business objectives into structured campaigns - Build and maintain forward-looking campaign calendars - Guide clients toward engagement-first growth strategies - Align execution with agreed scope and prevent unnecessary scope expansion - Coordinate with internal teams to ensure high-quality output - Prevent scope creep and keep execution aligned with contract goals Performance & Optimization - Analyze engagement metrics across Instagram, Facebook, TikTok, and other channels - Lead monthly performance reviews with insights and next-step recommendations - Iterate campaigns based on what’s resonating - Identify expansion opportunities based on performance data - Review and refine AI-generated videos and images - Prevent brand inconsistencies and “AI slop” Client Leadership - Serve as the primary strategic partner and point of contact - Run structured monthly calls with clear agendas and outcomes - Proactively surface risks and opportunities - Balance collaboration with confident direction Qualifications - 3–6+ years in account management, client strategy, growth marketing, or digital marketing - Experience managing multiple client accounts simultaneously - Strong understanding of social media engagement strategy - Experience structuring campaign calendars - Exceptional written and verbal communication skills - High level of organization and operational discipline Requirements - Proactive, not reactive - Structured thinker - Comfortable setting boundaries - KPI-driven - Calm under pressure - Detail-oriented without losing strategic perspective - Excited about AI-powered marketing systems Benefits - Collective support—and mentorship from your manager—in achieving major wins - Encouragement to take risks, try new things, and be creative with your work - Opportunities to exchange and engage in feedback - Continual chances to stretch yourself and raise your own bar - Rewards for achieving excellence and mastery - The satisfaction of building a game-changing AI marketing solution to help small businesses save time, drive sales, and grow with their marketing on autopilot. Company Description At Blaze, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken some extraordinary twists and turns. At Blaze, we welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge the status quo. We’re building a space where you can do exceptional work for decades. We commit to fostering a culture where work feels joyful, rewarding, and sustainable—a place where people are valued not just for what they do, but for who they are.

Role Description We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow. This position is 100% from home just like the rest of our team, with flexible working hours (40 hours/week) to adapt to our clients’ time zones. Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers. - Develop and maintain a relationship of trust with the clients after the initial sales - Deploy account management strategies to reinforce Borealis growth (farming): - Define growth plans on appointed client portfolio - Manage and master the financial aspects of your client portfolio - Identify new clients needs, and convert them into business opportunities - Deliver strong business presentations to key stakeholders, often at the executive level - Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations - Advise clients on system adoption: - Analyze adoption level of Borealis by the client, define next objectives and roll out the appropriate strategy with key stakeholders - Understand new business requirements, help clients define their business processes and implement them into Borealis - Act as an advisor to propose the best solutions and practices in using Borealis - Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives - Work directly with the SAAS to provide insightful reporting and KPIs - Work closely with surrounding teams to ensure client’s objectives are met - Scope and brief the Project and Technical teams for delivery of additional services - Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter - Feed the Product team with quality information to align Borealis’ roadmap - Collaborate with Account directors on strategic accounts to sustain an optimal growth - Promote top of class practices around global Borealis’ usage Qualifications - Fluent in English, French and Portuguese written and spoken - Bachelor’s degree in administration (BBA) or any other field deemed pertinent - At least 3-4 years of experience in customer success account management or solution consulting role - 2-3 years of experience with SAAS or CRM a plus Requirements - Techy – Strong technical and computer software background to support customers in a SAAS environment - Account management – Successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping client’s requests - Strong communication skills – Not afraid to pick up the phone to fully understand the client’s issue - Cultural competence – Ability to adapt to various ways of treating and communicating information from clients around the globe - Excellent relationship building skills – Required to develop and maintain a relationship of trust with the clients - Available to work atypical working hours - Flexibility and ability to work simultaneously on different subjects Benefits - Health plans options including medical, dental, & vision - 401k or RSP + company match - Flexible PTO policy plus company-paid holidays - Generous one-time “work from home” stipend to get you started - Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings - Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

• Increase sales revenue with designated Shaw Residential • Nurture business relationships with customers and salesforce • Establish positive relationships with customers to maintain service levels • Manage pricing, product inquiries, and selling opportunities • Collaborate with Territory Managers and RV P’s for strategic execution • Execute daily sales calls to existing customers • Prepare sales reports and analyze sales statistics for territory