• Gather new regulatory information through routine surveillance of agreed regulatory sources • Reviews surveillance alerts and queries and determines actions to be taken • Support ad-hoc research requests from the business and gather regulatory information for potentially new topics • Manage Regulatory Intelligence Network list of functional SMEs • Interacts with external and internal experts to collect country and region-specific regulatory intelligence • Conducts searches within commercial Regulatory Intelligence databases to identify regulations and guidelines relevant for clinical regulatory intelligence • Keeps abreast of regulations, trends, developments, and advances in the global regulatory environment • Identifies and responds appropriately to issues and problems, providing innovative and effective solutions • Recommends and implements enhancements of Syneos Health Regulatory Intelligence processes to maintain the Regulatory Intelligence System

• Review and interpret client contracts, amendments, and compliance documentation. • Identify contractual and regulatory risks and recommend mitigation strategies. • Lead client audit coordination (5–6 per year on average). • Maintain ISO audit readiness (ISO 9001 and/or ISO 17100 preferred). • Support SOC 2 alignment in collaboration with internal teams. • Ensure certifications remain current and compliant. • Partner with Business Development to prevent blind contract execution. • Oversee compliance-related registrations, renewals, and certifications. • Manage structured documentation and reporting. • Support administrative decision-making processes. • Ensure organized and accessible compliance records.

• Manage all new applications, renewals, amendments, transfers, and closures with local, county, state, and federal agencies. • Conduct jurisdictional research to identify the necessary licenses and permits for each center type. • Maintain centralized tracking of all regulatory obligations, ensuring clear visibility of deadlines. • Ensure all filings and submissions are completed 100% on time. • Retain and organize applications, approvals, and correspondence in approved systems to maintain audit readiness. • Maintain regulatory records in accordance with the Company’s Record Retention & Destruction Policy. • Monitor statutory and regulatory changes affecting pet care and veterinary operations. • Keep a regulatory change log and assess the impact across the portfolio. • Identify compliance gaps, risks of lapses, and potential agency enforcement exposure. • Promptly escalate material risks, Notices of Violation, or enforcement concerns to Legal and Compliance leadership. • Classify licensing obligations by risk tier to prioritize high-impact requirements. • Track inspection schedules, outcomes, citations, and corrective action deadlines. • Maintain a centralized repository of inspection reports and agency correspondence. • Coordinate with Operations, Safety, and Facilities to ensure timely completion of corrective actions. • Manage incoming field support tickets related to licensing and regulatory compliance. • Communicate clearly, professionally, and decisively with operational stakeholders. • Exhibit exceptional organizational discipline and control over deadlines.

• Provides innovative and strategic advice to clients that demonstrates depth of scientific knowledge and regulatory insight into federal and state agrochemical and biological pesticide registration • Conveys expertise of the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) in regard to agrochemicals regulated by the Environmental Protection Agency (EPA) • Demonstrates and clearly articulates an understanding of client needs and the ability to develop project scopes • Produces a high-quality work product, on time and within budget • Manages assigned projects/tasks providing critical thinking (with ability for thought leadership) in areas of expertise • Responsible for client retention through great project delivery