• Manage all new applications, renewals, amendments, transfers, and closures with local, county, state, and federal agencies. • Conduct jurisdictional research to identify the necessary licenses and permits for each center type. • Maintain centralized tracking of all regulatory obligations, ensuring clear visibility of deadlines. • Ensure all filings and submissions are completed 100% on time. • Retain and organize applications, approvals, and correspondence in approved systems to maintain audit readiness. • Maintain regulatory records in accordance with the Company’s Record Retention & Destruction Policy. • Monitor statutory and regulatory changes affecting pet care and veterinary operations. • Keep a regulatory change log and assess the impact across the portfolio. • Identify compliance gaps, risks of lapses, and potential agency enforcement exposure. • Promptly escalate material risks, Notices of Violation, or enforcement concerns to Legal and Compliance leadership. • Classify licensing obligations by risk tier to prioritize high-impact requirements. • Track inspection schedules, outcomes, citations, and corrective action deadlines. • Maintain a centralized repository of inspection reports and agency correspondence. • Coordinate with Operations, Safety, and Facilities to ensure timely completion of corrective actions. • Manage incoming field support tickets related to licensing and regulatory compliance. • Communicate clearly, professionally, and decisively with operational stakeholders. • Exhibit exceptional organizational discipline and control over deadlines.

• Provides innovative and strategic advice to clients that demonstrates depth of scientific knowledge and regulatory insight into federal and state agrochemical and biological pesticide registration • Conveys expertise of the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) in regard to agrochemicals regulated by the Environmental Protection Agency (EPA) • Demonstrates and clearly articulates an understanding of client needs and the ability to develop project scopes • Produces a high-quality work product, on time and within budget • Manages assigned projects/tasks providing critical thinking (with ability for thought leadership) in areas of expertise • Responsible for client retention through great project delivery

• Provide innovative and strategic advice to clients that demonstrates depth of scientific knowledge and regulatory insight into federal and state agrochemical and biological pesticide registration • Conveys expertise of the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) in regard to agrochemicals regulated by the Environmental Protection Agency (EPA) • Produces a high-quality work product, on time and within budget • Manages assigned projects/tasks providing critical thinking in areas of expertise • Responsible for client retention through great project delivery • Engage with potential new or existing clients to build credibility and scope potential client engagements • Attend and represent Ramboll at relevant trade associations, conferences and trade shows

• Oversee and support market conduct exams from state regulators. • Lead planning and execution of compliance initiatives. • Implement policies and processes that support strong compliance practices. • Manage team operations, including budget, staffing, and performance. • Coordinate market conduct exams across business areas and with Legal. • Serve as the main point of contact for state regulators and third-party auditors. • Ensure accurate, timely collection and delivery of exam materials. • Oversee responses to exam findings and corrective action plans. • Maintain strong documentation of all exam-related work. • Advise on compliance standards to reduce regulatory risk. • Communicate compliance expectations and drive ethical decision-making across the organization.