Technology in the Service of Public Safety
Product Specialist
Location
Alabama + 5 moreAll locations: Alabama | Florida | Louisiana | North Carolina | South Carolina | Tennessee
Posted
31 days ago
Salary
$65K - $95K / year
Seniority
Senior
Job Description
Product Specialist
BRINC Drones
• Provide customer-facing demo support • Achieve and maintain technical expertise in BRINC OEM products & proprietary software • Possess and maintain an FAA Part 107 Pilot’s License • Build positive relationships with customers and public safety agencies • Maintain a high level of flying proficiency to perform flying duties safely and efficiently • Participate in timely and effective communication with BRINC teammates • Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions. • Responsibly manage assigned BRINC equipment to include demonstration truck, station, sUAS kits and all accompanying equipment. • Proactively maintain cleanliness and functionality of all equipment to present BRINC as a solution for our public safety partners. • Proactively conduct detailed preparation testing, pre-operational briefings with contingencies and informative debrief discussions with BRINC personnel while onsite. • Communicate effectively with all team members while onsite and defer questions to the appropriate party during demonstrations. • Complete required recurrent training to comply with company and regulatory requirements • Participate and become certified in comprehensive technical troubleshooting of BRINC technology • Ensure safety practices associated with transport of equipment and technological hardware • Drive and manage the DFR truck to provide on-site support for reps during client meetings, demonstrations, and field events.
Job Requirements
- Demonstrated and proven Customer Service/Success skillset
- Ability to obtain and maintain FAA Part 107 license and maintain currency certifications
- Ability to pass a background check and DMV evaluation with a minimum of 2 years clean driving record
- Ability to travel up to 75%
- Possess and maintain a valid driver’s license in your primary state of residence
- Strong ability to communicate effectively and diagnose problems in a fluid environment.
Benefits
- Comprehensive medical, dental and vision plans for our employees and their families
- 401K plan
- Maternity and paternity leave
- Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
- Flexible work environment
- Orca pass (for those in Puget Sound)
- Free parking (Seattle office)
- Free snacks, drinks and espresso (Seattle office)
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