Role Description BusRight is on a mission to modernize student transportation, and we’re hiring a Learning Specialist to help us lead the way. We’re looking for an exceptional Learning Specialist to help lead our customer onboarding and everboarding training modules with precision, grace, and a strong focus on hospitality for our users. In this role, you’ll be one of the first faces users see as they navigate new technology in our platform. At BusRight, we care deeply about our users’ experiences. You should be comfortable working with a wide variety of people, helping to build systems, working in ambiguity, and consistently refining processes for success. Your mission will be to ensure that users walk away capable and confident in their use of BusRight, and trusting of the BusRight brand. Your primary focus will be to deliver onboarding training modules to new customers using content created by our internal team and to manage customers as they move through the onboarding process. You will also deliver some of this same content in-person during on-site visits to customers across the United States and help refine and improve the training materials you use. Responsibilities - Training Delivery and Follow Up - Deliver live virtual onboarding sessions for new and existing customers (school transportation teams, administrators, bus drivers, and tech users). - Tailor your delivery based on audience skill levels, goals, and feedback. - Serve as the main point of contact for onboarding-related questions during the training period. - Own design and execution of all post-training follow-up communication. - When needed, travel onsite with clients to deliver in-person training. Travel time may be up to 35% of work days per month. - Managing Customer Onboarding - Manage customers to help them move through the onboarding process by setting training times, following up on meetings, and checking in regularly with customers. - Help ensure that customers are moving smoothly through the onboarding process and ensure that no customers are left behind. - Training Effectiveness & Insights - Monitor learner engagement and outcomes to continuously refine training approaches. - Partner with the Program Manager and Customer Success Manager teams to ensure smooth handoffs post-onboarding stage. - Create systems for customer knowledge retention to maintain a high level of trust with customers and create excellent experiences. - Develop a scope and sequence of skills that users need to use our core functions and additional features. - Collaboration & Growth - Collaborate with the Program Manager - Implementation, Education, and Professional Services and Customer Success Manager team to evolve training content. - Track training impact across accounts and help identify patterns or gaps in onboarding. - Over time, grow into a leadership role shaping training strategy, tools, and onboarding. Qualifications - Have 2+ years in a customer-facing training, onboarding, implementation, or PK-12 teaching role. - Have experience running virtual trainings, live demos, or classrooms with professionalism and clarity. - Can think on your feet: you can adapt your teaching style to the needs of customers and handle situations. - Possess exceptional communication skills: you can make complex ideas easy to understand. - Are highly organized and comfortable juggling multiple accounts and running many sessions per day. - Exhibit a curious mindset: you’re eager to test, measure, and improve what’s not working. - Are extremely empathy-driven: you meet learners where they are and guide them forward. - Embodies the down-to-earth nature of our industry, is deeply passionate about education, and thrives in a collaborative, mission-driven environment. Bonus Points - Experience building differentiated education systems for learners across a variety of levels. - Can demonstrate a history of successful outcomes for learners in a program you designed. - A sense of humor - this work can and should be really fun. Benefits - Work on technology that directly impacts student safety and the communities schools serve. - Join a mission-driven team building the future of school transportation. - Flexibility of remote work with a culture built on trust, relationships, and collaboration. - Competitive compensation, equity, and benefits.

Role Description The Learning Specialist role can focus in several critical areas: - Designing and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules). - Designing and creating knowledge resources that are effective for front line staff utilization. - Facilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training. - Providing consultation through the assessment, evaluation, and development of both existing and new training programs and materials. This position focus can change between these key areas to support the needs of the business and specific areas of expertise and time allocation will vary. The role is responsible for the development and delivery of learning experience across the assigned area of responsibility. Specific job duties include: - On-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals. - Developing and delivering standardized system and process training via classroom methods, which may include travel to other UBC sites. - Consulting with program participants and management to evaluate impact of training programs. - Reviewing quality and performance records to determine opportunities for review and retraining needs. - Responding to specific training requests by leadership team or quality. - Developing, maintaining, and updating training program and materials to reflect updated systems or processes. - Providing feedback and conducting periodic retraining where quality or performance issues are noted. - Delivering customized program training via classroom or other methods. - Administering practical exercises to evaluate trainee’s comprehension. - Ensuring training objectives and goals are related to business objectives or client needs. - Responsible for ensuring all training records are documented and maintained. - Maintaining overall training documentation records including creation, revisions, reviews, and archival. - Researching, authoring, publishing, and maintaining Process and other related documents in compliance with established content standards. - Working closely with various departments and related groups to document procedures and related content. - Providing support on a variety of projects including systemic improvements/enhancements to existing documentation flow and storage. - Collaborating and cross-training with Learning team to leverage organizational efficiency. - Building and maintaining effective partnerships with internal clients through needs assessments and discussions. - Building and delivering content to meet Program Specific Procedures, Compliance, Standard Operating Procedures, knowledge, and adherence. - Working collaboratively with internal clients and IT on system builds and other data points. - Focusing learning interactions on competencies such as presentation, negotiation, communication, conflict resolution, and procedural knowledge. - Playing a key role in deploying and supporting strategic initiatives and enhancements from a learning perspective. - Using clear communication and cross-functional process management skills to ensure timely delivery of effective training programs. - Supporting or participating in projects determined in conjunction with business partners, Directors and/or Managers. - Maintaining awareness of new developments in training and instructional design and recommending modifications. - Solving complex problems; taking a new perspective using existing solutions. - Developing and maintaining expert knowledge of critical tools and learning requirements. Qualifications - Bachelor’s degree in business, training or related field or equivalent work experience. - 3-5 years relevant experience or Master’s degree; operations or business environment experience. - Certification in facilitation, adult learning, project management experience preferred. - Ability to motivate employees, provide thought leadership and forward thinking. - Demonstrated ability to meet multiple deadlines and manage heavy workload. - Strong organizational skills, detail oriented and ability to multi-task. - Strong focus on Patient Satisfaction. - Strong prioritization skills, able to handle multiple projects at once. - Excellent presentation, facilitation and communication (verbal and written) skills. - Proficient knowledge of Microsoft package, particularly on Word, Excel and PowerPoint. - Proven ability to develop supporting documentation. - Understanding of adult learning principles and techniques. - Excellent internal and external customer service skills. - Experience with e-learning authoring tools, HTML expert, knowledge management tools preferred. - Experience in conducting needs analysis and operations application functionality preferred. - Ability to identify customized strategies and tactics for success in training delivery. - Able to problem solve and think analytically. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs. Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

Title: Product Specialist III – Sample Preparation Consumables Location: Mumbai Mahārāshtra India Full time Remote   Discover Impactful Work At Thermo Fisher Scientific, you’ll help enable discoveries that make the world healthier, cleaner, and safer. You’ll join a global organization that values collaboration, innovation, and continuous improvement, where your expertise is encouraged and your contributions make a difference. This role sits within our Chromatography & Mass Spectrometry Division (CMD) and the High Performance Chromatography Solutions (HPCS) Business Unit. Together, these teams deliver industry-leading consumables and workflow solutions to customers across biopharmaceutical, academic, food and beverage, environmental, and industrial markets. Our products support scientists at every stage, from early research through routine and regulated analysis.   The Opportunity As a Product Specialist III, Sample Preparation Consumables, you will help shape the success of a strategically important consumables portfolio that supports chromatography and LC-MS workflows. You will apply your technical and market knowledge to support portfolio strategy, guide product decisions, and contribute to solutions that address real customer needs. You will work closely with cross-functional partners and gain broad exposure across CMD and HPCS, while continuing to build your product and business expertise.   What You Will Do - Support the full product lifecycle of the Sample Preparation consumables portfolio, including planning, launch, growth, and end-of-life activities. - Contribute to portfolio strategies and business plans that support revenue growth, profitability, and customer value. - Analyze market trends, competitive activity, and customer feedback to identify commercial and innovation opportunities. - Translate customer and market insights into product requirements, roadmap inputs, and prioritization recommendations. - Collaborate with Instrumentation Product Management (HPLC and LC-MS), R&D, Applications, Marketing, Sales, and Operations teams to support workflow-based solutions. - Assist with product launches and commercialization activities, including positioning, pricing input, web content, and sales enablement. - Support sales teams, distributors, and channel partners with product knowledge, customer discussions, and opportunity assessments. - Engage with customers to understand application needs and gather feedback on existing and new product concepts. - Monitor portfolio performance using forecasts, market data, and commercial insights to support informed decision-making. How You’ll Grow You’ll expand your impact across CMD and HPCS, deepen your understanding of chromatography and mass spectrometry workflows, and have opportunities to take on broader portfolio responsibility over time based on business needs and your interests.   What You Bring - A Bachelor’s degree in Chemistry, Biochemistry, Molecular Biology, or a related life sciences field, or equivalent practical experience. - Experience in product management, product marketing, sales, applications, or a related technical or commercial role. - Familiarity with sample preparation technologies, such as SPE, filtration, protein or peptide clean-up, nucleic acid preparation, or analytical consumables. - Exposure to chromatography and/or mass spectrometry workflows is beneficial. - The ability to collaborate effectively and contribute within cross-functional teams. - Strong written and verbal communication skills. - An analytical approach with the ability to translate information into practical recommendations. - Comfort working independently in a global, matrixed organization. - Willingness to travel approximately 20%, including international travel.

Title: Product Specialist - Safety Location: Montreal Quebec Canada Full time Remote Role Summary This is a field-based role requiring regular in-person customer visits across East Montréal, Laval–Laurentides, and Eastern Québec. The Québec Safety Specialist is responsible for driving profitable sales growth for Fisher Scientific’s safety portfolio within the assigned territory by delivering solutions aligned with customer operational, compliance, and business needs. Customers include pharmaceutical and biotech production, clinical health and safety, and research and development environments.   Key Responsibilities - Drive and maintain profitable sales growth across the assigned Québec territory by developing new business with existing and prospective customers. - Build strong customer relationships by understanding customer needs, challenges, and priorities, and recommending safety products and solutions that support their operational, compliance, and business goals. - Partner with Account Managers, Inside Sales, and supplier partners to execute growth strategies across the territory. - Support quotations, bids, product recommendations, customer presentations, and other sales-related activities. - Maintain accurate account, pipeline, and territory information in CRM and other internal systems. - Participate in customer meetings, regional sales activities, and business reviews. - Stay informed on market activity, competitive trends, and customer needs to identify new growth opportunities. - Demonstrate Thermo Fisher Scientific’s values: Integrity, Intensity, Innovation, and Involvement.   Education and Experience - Bachelor’s degree, preferably in safety, EH&S, commerce, business administration, science, or engineering. - 2+ years of sales experience, ideally in safety or controlled-environment products, or equivalent relevant industry experience.   Knowledge, Skills, and Abilities - Strong knowledge of safety and PPE products is essential; familiarity with cleanroom and controlled-environment products and standards is an asset. - Strong communication, presentation, and relationship-building skills. - Proficiency with CRM platforms, including Salesforce. - Ability to manage multiple priorities and meet deadlines in a fast-paced environment. - Background in pharmaceutical or scientific environments is preferred. - Fluent in both French and English. - Valid driver’s license required. - Willingness to travel for customer visits, with 25%–50% of travel involving overnight stays.   English language proficiency is required to ensure effective communication and collaboration with team members and business leaders in various locations globally, including the United States.