• Create and maintain test plans; • Design and execute tests (functional, integration, API, backend) — both manual and automated; • Work daily to deliver quality as a culture, preventing bugs rather than only detecting them; • Support the team in the product quality assurance process; • Create and manage test data sets to understand product performance and processing capabilities; • Manage defects during development and beta phases; • Assist the Product Owner (PO) and UX team with a high-level business perspective; • Validate artifacts (functional and non-functional requirements, layouts, usability testing, among others); • Align quality strategies based on data (monitoring, Service Desk issues); • Perform regression testing.

• Automation Development: Create, maintain and evolve automated test scripts (E2E and Integration) for our web applications. • API Testing: Ensure service integrity by testing contracts, status codes and payloads directly at the service layer (not relying solely on the UI). • Root Cause Analysis: When a test fails or a bug appears, investigate the technical origin of the issue (logs, console, database) to provide precise guidance to the development team. • Continuous Integration (CI/CD): Monitor test execution in the pipeline and act quickly if a build breaks. • Technical Mentorship: Support manual and junior Quality Analysts, spreading best practices in testing logic and automation. • Test Strategy: Analyze complex features and decide: "What is worth automating?" and "What should be tested manually?".

Role Description Surrey Place is seeking a detail-oriented student to join our team as a Quality Assurance Officer. In this entry-level role, you will work side-by-side with our team of developers to ensure our digital products are accessible, user-friendly, and function flawlessly. This is a learning-intensive role where your classroom knowledge of accessibility standards, user experience (UX) principles, and testing methodologies will be applied in a real-world setting. Prior industry experience is not required but an asset. Main Responsibilities - Perform accessibility testing against WCAG 2.1 guidelines, conduct screen reader walkthroughs, keyboard-only navigation audits, and document remediation steps with severity and recommended fixes for engineering. - Conduct A/B and multivariate experiment analyses in partnership with Dev teams to validate design hypotheses, set up experiment instrumentation, and measure impact on conversion, retention, and key UX metrics. - Participate in user feedback sessions, internal product discussions, and design critiques. - Support responsive design efforts to ensure optimal user experiences across desktop, tablet, and mobile devices. - Assist in conducting UX research to understand user needs and behaviors. Qualifications - Post-secondary education is preferred. - A diploma or degree in Computer Science, Information Technology (IT), Information Systems, Software Development, Web Development, Computer Engineering, or a related field is required. - Strong communication, teamwork, and leadership skills. - Demonstrated ability to work independently and meet assigned deadlines. - Proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, and PowerPoint. - Ability to obtain and maintain an acceptable Police Records Check, including Vulnerable Sector Screening. - Fluency in French is considered an asset. Eligibility - Must be between 15 and 30 years of age. - Must be a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. - Must be legally entitled to work in Canada in accordance with applicable provincial or territorial legislation and regulations. Company Description Surrey Place is a not-for-profit organization that helps people of all ages with autism, developmental and sensory-related concerns push the boundaries of what’s possible to achieve new victories. We offer integrated services and inclusive support in a safe and welcoming environment. Our approach is family-based, which centres the interests and care of our clients, families and caregivers by teaching them skills. We strive to ensure the greatest access to services and support our clients in navigating the health care system. Surrey Place helps people learn new skills, gain self-confidence and reach their full potential.

Role Description This role conducts Quality Control (QC) activities on complex IRB and staff documentation to ensure accuracy compared to primary sources and adherence to all applicable Advarra quality control standards, federal regulations, and timelines. Requires a high degree of independent judgment, attention to detail, and accountability. Works with the Manager and leadership team to identify strategies and methods to achieve organizational goals. Expertise reflected in consideration of continuously improving workflow. Job Duties & Responsibilities - Effectively performs the duties of a Senior Quality Control Coordinator, demonstrating strong attention to detail, sound judgment, and the ability to work independently. - Reviews and critically analyzes documents for accuracy in content for assigned submission types. - Provides clear feedback to communicate errors to Research Services staff regarding missing and/or incomplete elements. - Accomplishes daily workload priorities with flexibility and adaptability. - Executes procedures in compliance with internal quality standards and external regulations. - Supports supervisor or director vision of team performance through timely processing of delegated tasks, appropriate escalation of workflow concerns, and proactive process improvement suggestions. - Models QC best practices through peer-to-peer training and mentorship. - Serves as a resource for process or workflow problem-solving, including root cause analysis and data mining. - Proposes and advocates adoption of team success metrics. - Provides process improvement suggestions to management. - Participates in team and department professional and personal development initiatives while maintaining a high level of integrity through cooperative and respectful interactions with colleagues. - Performs quality control of all submission types (initial protocol and site submissions, all modifications). - Performs other duties as assigned. Qualifications - Bachelor’s degree in health science or related field, or equivalent combination of education and experience. - Intermediate knowledge of Federal laws and guidelines pertaining to Human Subjects Research Protection. - Two (2)+ years of IRB, clinical research, or quality control experience. - Proficient with MS Word, Outlook, and Excel. - Familiar with PowerPoint, direct messaging applications such as Slack, remote meeting applications such as Zoom, and web-based proprietary software. Preferred Qualifications - Certified IRB Professional (CIP) or attainment within one (1) year of eligibility. Requirements - Sit or stand for extended periods of time at a stationary workstation. - Regularly carry, raise, and lower objects of up to 10 lbs. - Learn and comprehend basic instructions. - Focus and attention to tasks and responsibilities. - Verbal communication; listening and understanding, responding, and speaking. Benefits - Base salary range for this role is $66,767 - $116,089. - Salary may vary based on location, skills, and experience. - This position may also be eligible for a variable bonus in addition to base salary. - Health coverage, paid holidays, and other benefits.