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Optro

Optro helps enterprises transform risk into opportunity, redefining GRC for the agentic future of risk management.

Senior Business Intelligence Analyst, Training & Enablement

Business Intelligence DeveloperBusiness Intelligence DeveloperContractRemoteSeniorTeam 501-1,000Since 2014H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

39 days ago

Salary

$35 - $45 / hour

Seniority

Senior

Bachelor Degree3 yrs expEnglishSQLTableau

Job Description

Senior Business Intelligence Analyst, Training & Enablement

Optro

• Material Creation: Design and produce comprehensive training and enablement materials, including technical documentation, video walkthroughs, and step-by-step 'How-To' guides. • Evergreen Process: Develop and manage a lifecycle process to ensure all training materials remain accurate and up-to-date as the migration evolves and new features are released. • Curriculum Leadership: Lead structured training sessions for different cohorts, ranging from executive stakeholders to power users and data analysts. • Technical Coaching: Act as a subject matter expert to teach internal resources about data and BI best practices. This includes practical instruction on data modeling, relationship logic (how data joins work), and efficient query structures. • Product Analyst Lens: Evaluate user needs to determine how the new BI platform can best solve specific business problems, providing proactive recommendations on data structure and visualization. • Office Hours: Lead regular 'Office Hours' sessions to provide a forum for customers to ask questions, troubleshoot specific reporting challenges, and receive live coaching. • Informational Sessions: Conduct webinars and informational workshops for customers to showcase the benefits of the modern stack and provide updates on the migration roadmap. • Feedback Loop: Collect and synthesize user feedback to share with the Data Engineering and Product teams to influence the future state of our analytics tools.

Job Requirements

  • Experience: 3+ years in Business Intelligence, Analytics Engineering, or Technical Training. Proven experience with BI migrations is highly preferred.
  • Technical Skills: Proficient in SQL and experienced with modern BI tools (Sigma preferred; Power BI, Tableau, or Looker experience is applicable).
  • Data Foundations: Understanding of data warehousing concepts (Snowflake) and data model architecture (joins, schemas, and modeling).
  • Communication: Exceptional ability to explain complex, technical ideas clearly to both technical and non-technical audiences.
  • Empathy & Patience: A passion for teaching others and a service-oriented mindset toward customer success.
  • Tools: Familiarity with version control and documentation management is a plus.
  • Experience teaching research concepts or data analysis in a business or academic context is a strong bonus.

Benefits

  • perks may vary based on eligibility/location

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