Role Description We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment. Key Responsibilities - Coordinate and dispatch attorneys for high-volume daily hearings - Manage scheduling changes, cancellations, and urgent coverage gaps - Confirm assignments and ensure accurate, full coverage - Communicate with attorneys and clients to ensure seamless service - Conduct outbound calls to schedule hearings and support client needs - Track metrics, maintain scheduling data, and support reporting - Partner with internal teams to improve processes and execution Qualifications - Strong communication skills and confidence on the phone - Highly organized with the ability to multitask in a fast-paced setting - Solutions-oriented with strong problem-solving skills - Comfortable working toward goals and performance metrics - Tech-savvy with the ability to learn new systems quickly Who Should Apply - Individuals who thrive in fast-paced, high-volume environments - Strong communicators who enjoy phone-based work - Self-starters eager to grow with a scaling company - Team players who take initiative and solve problems proactively Benefits - Health, Dental, Vision insurance - 401(k) with company matching - Paid time off - 7 Paid company holidays - 4 Floating holidays per-year - Life Insurance and AD&D Insurance - Long Term Disability - Health Care Reimbursement Flexible Spending Account - Dependent Care Flexible Spending Account - EAP (Employee Assistance Program) - Pet Insurance Pay Range $15.00 to $15.00 an hour Schedule Monday through Friday - 9:30am - 6pm MST

• Deliver outstanding customer support via phone calls, emails and chats; • Build strong and lasting customer relationships; • Keep up with evolving tools and technology; • Handle sensitive customer data with care and security; • Apply the latest and greatest customer happiness practices; • Maintain deep understanding of client solutions and meet KPI; • Communicate with developers and cross-functional specialists.

Role Description Are you passionate about helping customers and solving problems? We’re looking for a Customer Solutions Specialist to join our team and support our Polish-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you! - Customer Support: Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions. - Proactive Communication: Keep customers informed by reaching out to update them on their case status. - Problem Solving: Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction. - Collaboration: Work with your team to deliver high-quality service and resolve customer concerns. Qualifications - Fluent in Polish: Strong written and spoken Polish, with the ability to communicate effectively in English as well. - Customer-Centric: A genuine desire to help people and provide excellent service. - Tech-Savvy: Comfortable using Microsoft Office and CRM platforms (experience is a plus). - Problem-Solver: Able to stay calm under pressure and think on your feet to resolve issues. - Organized: You follow up on cases and keep track of details, ensuring nothing gets missed. - Languages: Must be fluent in Polish (both written and spoken) and English B2. Requirements - A full-time, stable position - Paid training on systems, tools, and brand-specific knowledge - Competitive salary - A friendly, inclusive team environment with regular engagement activities - Internal development and career growth opportunities - Please note that although this is a remote position, the work must be performed within Poland!

Title: Legal Support Specialist Location: Kansas City, Missouri, 641121895, United States Department: Legal Support Job Description: At Polsinelli, What a Law Firm Should Be is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli seeks a candidate to fill two Legal Support Specialist openings. These are remote roles, provided the candidate is in a state/jurisdiction wherein we practice. CORE RESPONSIBILITIES/REQUIREMENTS Successful candidates must: - Possess strong initiative, demonstrating an ability to quickly resolve document issues - Have strong organizational skills - Be able to work collaboratively in a team setting - Be able to manage multiple projects/tasks at a time - Possess advanced skills in all Microsoft Office applications; expert-level proficiency in Microsoft Excel and PowerPoint is a plus! - 5 years of Legal Assistant experience required! This position supports our administrative team - high volume, fast paced. Other essential requirements for this position include: - The ability to communicate in a professional and timely manner to develop rapport with both team and end-users - The ability to maintain strong working relationships - The ability to handle confidential and sensitive information - Strong problem-solving skills - A minimum of five (5) years of experience as a Legal Administrative Assistant or Legal Executive Assistant with extensive, hands-on experience - Strong attention to detail with proven organizational skills and the ability to manage multiple priorities effectively - Excellent written and verbal communication skills; ability to work collaboratively across teams - Proofreading experience preferred - Calm and solution-oriented approach to troubleshooting and problem-solving - Proven ability to take initiative and make sound, independent decisions - Flexible, dependable team player with a positive, proactive mindset There are two openings for this position. This is a remote position with a four (4)-day work week, working one of the two following shifts: Shift 1: - Wednesday, Thursday, Friday: 11:00 AM - 9:45 PM CST - Saturday: 11:00 AM – 9:15 PM CST Shift 2: - Sunday: 11:00 AM - 9:15 PM CST - Monday, Tuesday, Wednesday: 11:00 AM - 9:45 PM CST The budgeted salary range for this role is $60,000-70,000 depending on job market and experience. As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits. Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.