• Manage client accounts, owning strategy and performance • Lead weekly client calls, present insights, and handle feedback professionally • Build, manage, and optimize campaigns and flows within Klaviyo • Create campaign briefs, oversee execution, and QA emails before sending • Monitor performance daily and track key KPIs (open rate, click rate, bounce rate, revenue per recipient) • Identify underperforming campaigns and implement data-driven improvements • Propose and execute A/B tests, segmentation strategies, and new lifecycle flows • Collaborate with designers and internal teams to ensure high-quality, on-time delivery

• Develop the agency force to pre-qualify, rate, and bind profitable commercial lines business • Utilize authority to assist agency partners in helping them write profitable business • Develop professional working relationships with agents, regional underwriting and claim teams and corporate departments • Conduct thorough evaluation of all prospective agents • Keeps two-way communication between agent and company continuously open and viable • Monitors agency results and follows up with agent as to growth and compliance with company’s initiatives • Stays alert for and shares industry information, new ideas, products, or changes that could positively or adversely affect Penn National Insurance • Conduct ongoing agency prospecting within territory to create a pipeline of potential future appointments

Role Description We are seeking a driven and high-performing Associate Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a solid understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability. You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination. In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory. As an Associate Destination Manager, you will be responsible for the following: - Ensuring that Viator has the best in class product offering for the assigned territory - Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination - Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination - Negotiate favorable commercial terms - Monitor key metrics in destinations and take action where necessary - Ensuring key products are consistently available for sale in the Viator ecosystem - Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination - Be the face of Viator in your assigned destinations and industry events Qualifications - 2+ years of Account Management or Sales experience - Travel industry experience is a plus - Entrepreneurial & Commercially Driven - Focused on growing the business and destination - Ability to build, maintain, and grow relationships - Passionate about achieving success and excellence - Committed to serving customer partners and sharing knowledge - Growth and Results Oriented - Continuously improving both personally and for the company - Embraces new ideas and works well in teams - Detail Oriented & Highly Organized - Desire to work in fast paced and dynamic environment - Clear and impactful in communication - Ability to excel working in a remote environment - Candidates with non-traditional backgrounds are strongly encouraged to apply Benefits - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses - “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. - Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. - Donation matching. Give back? Give more! We match qualifying charitable donations annually. - Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. - Travel perks. We believe that travel is employee development, so we provide discounts and more. - Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. - Health benefits. We offer great coverage and competitive premiums. - Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

• Own a portfolio of law enforcement agency accounts across the West territory, driving new business sales, renewal strategy, retention, customer satisfaction, and net revenue growth for Coplogic insurance and related solutions • Build and maintain multi-threaded relationships with chiefs/sheriffs, command staff, records managers, IT, and city/county stakeholders; lead regular business reviews to align outcomes to agency goals (accuracy, efficiency, community service, and compliance) • Serve as a trusted advisor on Coplogic capabilities and roadmap, the LexisNexis Risk Solutions value proposition, and competitive alternatives; translate product features into clear operational and financial benefits for public safety leaders • Coordinate with implementation, support, product, and finance teams to ensure smooth onboarding, timely issue resolution, and strong adoption; escalate risks appropriately and communicate status and next steps to the customer • Represent Coplogic and LexisNexis Risk Solutions at regional and state law enforcement events, association meetings, and sponsored tradeshows to strengthen partnerships, improve retention, and identify cross-sell/upsell opportunities within existing accounts • Monitor account health using usage, support, and operational metrics; identify renewal risk signals early, develop success plans, and recommend additional solutions or services that increase agency value and long-term partnership