• Own the internal AI automation roadmap across sales, operations, support, and people teams • Run quarterly automation discovery sessions with team leads • Design, build, and ship 2–3 production AI automations per month • Wire LLM APIs into workflows with strong prompt design • Instrument every automation with metrics • Maintain the prompt and eval library • Document each automation clearly • Train team leads to self-serve simple automations • Partner with Security and IT on data handling, access, and compliance reviews

Role Description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. - Collaborates with the Product Owner to communicate a clear and compelling product vision to the team(s) - Works with the Product Owner to ensure the health of the product backlog and roadmap - Supports the Scrum team in holding themselves accountable to consistently and sustainably deliver value to customers - Tracks and reviews team progress and health using Agile methods (e.g., MBOs, velocity, definition of done, WIP, throughput) - Validates Agile tool data for data governance and fixed capacity billing for the team (Rally Board, feature data, user story data, milestones, etc.) - Conducts retrospectives to identify actionable items for continuous improvement, facilitating in-depth discussions on obstacles and opportunities - Guides the team in celebrating successes through formal ceremonies - Fosters a collaborative team culture - Monitors and mitigates outside influences and distractions that may interrupt the team, intervening as needed to protect the team - Tracks team progress using historical data to identify overcommitment and complacency - Applies questioning techniques to explore issues, uncover assumptions, and get to the truth of matters - Responsible for executing this role for two unique Scrum teams, one onshore based and the other based in the Philippines - Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement. Qualifications - Bachelor's degree - 4+ years of experience with Agile Scrum Methodology Requirements - Proven ability to develop and build effective partnerships and relationships, collaborating and influencing across multiple levels within the organization - Excellent written and verbal communication skills. Strong commitment and passion for a product/customer-centric culture - Demonstrated ability and enthusiasm for coaching and mentoring others in adhering to Agile Values and Principles - Previous software engineering experience - Proven ability in managing multiple teams that are onshore and offshore located Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Salary range from $91,700 to $163,700 annually based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description Annotation is what helps AI make sense of the world. As an annotator, you may be invited to take part in online projects such as: - Rating AI-generated content - Evaluating factual accuracy - Comparing responses Important note: This is project-based work. Tasks are available only when projects are active. You may be invited to one or more projects depending on your profile and current opportunities. Each project has its own compensation level based on scope and expertise required. On this project, AI trainers earn up to $9 per hour equivalent. Qualifications - Bachelor’s degree in any discipline - Minimum 1 year of experience in any professional role - Advanced level of English (C1 or higher), both written and spoken - Logical thinking, fact-checking and reasoning abilities - Strong attention to detail and ability to understand and follow complex instructions - Strong communication skills, including the ability to ask clarifying questions when needed - Genuine interest in technology and artificial intelligence Benefits - Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. - Work on advanced AI projects and gain valuable experience that enhances your portfolio. - Influence how future AI models understand and communicate in your field of expertise.

• You independently identify automation opportunities within our internal business processes (e.g., Sales, Marketing, or Operations) and implement them using AI agents and low-code tools, contributing your own new tool ideas. • You support the AI taskforce in designing and prototyping AI-powered workflows that deliver real value to our B2B and e-commerce clients. • You build and maintain automations using tools such as Claude and Gemini and integrate agents into existing system landscapes. • You conduct market and technology research in the AI field to ensure we stay one step ahead technologically. • You translate complex technical concepts into clear, management-ready decision materials.