Title: Program Coordinator, Alumni Communities Location: Madison, Wisconsin, United States Job Description: Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW–Madison, is seeking a dynamic Program Coordinator to support alumni engagement efforts for alumni communities and chapters in the U.S. and internationally. In this role, you will support and facilitate the planning and implementation of events and activities that engage UW–Madison alumni and friends with the university and each other. That includes serving as project coordinator for divisionally sponsored events and activities. Additionally, you will serve as a constituent relations contact for alumni volunteer leaders. This is a hybrid position that will require you to work on-site at our Madison, WI, office at least two days per week. Who is WFAA? The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive. Essential Functions Administration - Utilize organizational processes and technology tools to implement tasks and programs. - Use the CRM and event registration platforms to manage constituent data and support program delivery. - Generate CRM reports and dashboards to inform program planning and performance tracking. - Support the development of program concepts, design, and development, and reporting on outcomes. - Actively use project management tools to document progress in tactic execution. - Communicate regularly and professionally with program and event stakeholders. - Suggest process improvement areas and assist with implementing them when appropriate. - Track program expenses in a spreadsheet for designated events and activities. - Coordinate, attend, and help facilitate internal team meetings, including preparing materials and documenting proceedings. - Prepare and ship mailing supplies and materials, including assembling packets and coordinating postage. Program Delivery - Serve as the coordinator for program and project teams in the research, design, development, and implementation of organization-sponsored events, meetings, and other activities. - Use alumni engagement metrics to enhance the effectiveness of programs and events. - Create and document program surveys and evaluations. - Collect KPI data for quarterly reporting. - Conduct secondary research to identify and compile biographical backgrounds on constituents, companies, and industry sectors. - Assist with preparing event materials, collateral, and logistical details. - Provide on-site support during program and event implementation, including coordinating with local partners to plan and execute trips, events, transportation, and day-of logistics. Constituent Relations - Serve as a resource and support for alumni volunteer leaders. - Under the direction of the supervisor and managing director, identify, develop, and implement regular communication tactics to foster a strong alumni network. - Build and maintain positive relationships with campus and community colleagues and work collaboratively to advance university objectives. - Provide exceptional customer service to internal and external clients. - Respond promptly and courteously to inquiries from internal and external constituents, taking the initiative to seek information and resolution. - When possible, seek feedback and participation from alumni, WAA members, and donors in designing and developing engagement activities. - Communicate with appropriate stakeholders regarding plans and preparation for events. Qualifications Required Qualifications: - Bachelor's degree or equivalent experience. - 2+ years of professional experience in an organization, educational institution or related setting. - Prior professional experience with program planning, event implementation, customer service and/or relationship/volunteer management. - Experience or interest in international relations, cultural awareness or global engagement. - High degree of proficiency in Microsoft Office (Word, Excel and Outlook) is essential. - Ability to take initiative, demonstrate engagement in projects and meet deadlines. Other Qualifications: - Familiarity with customer and/or registration databases is preferred. - Excellent oral and written skills and strong planning, organization and administrative skills. - Ability to effectively interact with internal and external clients and constituents of diverse backgrounds. - Ability to prioritize and manage multiple tasks and maintain a high degree of discretion, tact, poise, professionalism, and diplomacy. - Work independently as well as collaborate positively within a team environment. - Experience living, working, or studying internationally (e.g., study abroad), significant personal travel, and/or relevant coursework involving international topics or intercultural communication is preferred but not required. At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service!

Lead the strategy and execution of complex programs, drive technical alignment across teams, and generate cross-program roadmaps to ensure successful delivery and integration of international retail platforms.

Role Description Vistex Intern, Program Management - Payments will gain exposure to and help support the coordination and administration of global payments for our channel go-to-market (GTM) partner programs. This is a hands-on, learning-focused role designed to provide exposure to global programs, enterprise clients, and real-world software-enabled services delivery. The intern will gain experience working with stakeholders across regions, functions, and levels of leadership while contributing to both established client programs and new business initiatives. Projects will include exposure to AI-enabled tools and workflows used within program payment services and operations. This role is well-suited for a self-starter who is comfortable working remotely, collaborating across teams, and supporting multiple priorities in a dynamic environment. Responsibilities - Client & Program Support - Gain exposure to and support the Payment Management team with the processes used to make global payments, including: the receipt of funds, approval of payment batch files, resolving returned/rejected payments, monitoring other payment-related operational processes for completion and generate key payment metrics, in-flight payment reporting, etc. - Able to strictly follow GAAP and internal/customer controls to ensure SSAE/SOC compliance regarding client payment processes. - Keeps Client Director of Payments up to date on an as-needed basis and escalate issues appropriately. - Software & Project Support - Assist in gathering and documenting business and software requirements for payment-related initiatives. - Support coordination with internal teams including Program Management, Program Administration, and Product Management. - Assist in software testing activities, including user acceptance testing (UAT) during launches. - Contribute to documentation such as business requirements, process flows, use cases, business reviews and scopes of work. - Cross-Functional Collaboration - Work with global team members across regions and time zones to support program delivery. - Collaborate with sales, marketing, finance, and technical teams on both active programs and new business opportunities. - Gain exposure to different leadership styles and decision-making approaches across departments. - Operational & Administrative Support - Assist with tracking project timelines, deliverables, and resource usage. - Support forecasting, reporting, and basic financial tracking activities under guidance. - Complete required administrative tasks such as time tracking accurately and on time. - Support special projects as assigned, including initiatives involving AI-enabled tools and process. - Learning & Development Opportunities - Hands-on experience supporting enterprise, global channel programs. - Exposure to GTM strategy, incentive programs, enterprise software solutions, and payment delivery services. - Opportunity to work with AI tools and emerging technologies within program services. - Development of professional skills in client communication, project coordination, and cross-functional collaboration. Compensation The compensation for this position is $20 to $25 hourly. Base pay will vary depending on factors, including but not limited to, a candidate's location, education, job-related knowledge, skills and work experience.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Sr AI Program Portfolio Manager will report directly to the Director, AI Solutions & Programs and serve as the operational lead for the Prism team's AI portfolio under the direction for the VP of AI Solutions and Programs. This role is responsible for ensuring the team's operating model is effective, scalable, and consistently followed by all AI Solutions & Program teams and Prism. The Senior Manager will drive continuous improvement of workflows, maintain sources of truth, and ensure data integrity across all AI initiatives. They will oversee portfolio reporting, identify trends and insights, and proactively address gaps in process and execution. This leader will play a critical role in building and evolving the Prism team's operating models, fostering alignment, and enabling measurable business outcomes. Responsibilities - Own and manage the full AI portfolio for the Prism team, ensuring all programs are tracked, reported, and aligned with strategic objectives. - Lead the implementation and ongoing refinement of the team's operating model, ensuring consistent adoption across the AI Solutions & Programs team. - Build, maintain, and improve workflows for data input, reporting, and portfolio management; ensure sources of truth are accurate and up-to-date. - Work with Finance and Program teams to identify, track and report on Prism financials and LRP value stories - Identify gaps in process, develop solutions, and implement new workflows to drive operational excellence. - Oversee portfolio reporting, analyze data, and surface actionable trends and insights for leadership. - Partner with business, product, and engineering teams to ensure alignment and accountability across all AI initiatives. - Facilitate regular reviews of portfolio status, risks, and opportunities; communicate findings to executive leadership. - Support change management efforts to drive adoption of new processes and tools. - Foster a culture of continuous improvement, collaboration, and transparency within the team. - Ensure compliance with governance standards and best practices for program management. - Mentor and guide Business Unit Program Managers and Leads in effective portfolio and operating model practices. - Proactively identify risks and develop mitigation strategies. - Champion the use of data-driven decision-making and reporting across the team. Qualifications - 12+ years of experience managing large-scale programs or portfolios, ideally within technology or AI-focused environments. - Proven success leading operational transformation and driving adoption of new processes across diverse teams. - Experience with financial models, budget and pacing - Strong understanding of program and portfolio management methodologies - Demonstrated ability to build and optimize workflows, systems, and reporting structures. - Exceptional communication and interpersonal skills; able to influence and align stakeholders at all levels. - Highly organized, detail-oriented, and able to manage multiple priorities simultaneously. - Analytical mindset with experience in data-driven reporting and trend analysis. - Professional discretion in handling sensitive and confidential information. - Collaborative, adaptable, and proactive, with a focus on delivering business value. - Experience with change management and process improvement initiatives. - Familiarity with AI technologies and their application in business contexts is a plus. Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $170,000 (bonus eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.