Role Description Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. The Department of Economic Security, Division of Technology Services (DTS), is seeking an experienced and highly motivated professional to join our team as an Applications Developer. This position will serve as a Salesforce Applications Developer. The position programs, analyzes, and runs tests on Salesforce, including documentation, diagram, and flowchart and software development procedures used to verify that Salesforce functions according to user requirements, and conforms to establishment guidelines. The position also interprets issues and recommends solutions or best practices. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures. Essential Duties and Responsibilities include but are not limited to: - Creating YAML-based Azure Pipelines to automate the retrieval, validation, and deployment of Salesforce metadata. - Integrating Apex Unit Tests, Lightning Web Components (LWC) Jest tests, and static code analysis (e.g., PMD, SonarQube) into the "Build" stage to catch bugs early. - Implementing manual and automated approval gates in Azure DevOps to ensure only "clean" code reaches UAT or Production. - Proactively solving complex problems. - Developing new applications to meet functional and technical designs. - Fixing and developing changes to applications following best practices and development standards and guidelines. - Analyzing, debugging, and resolving defects in applications. - Supporting production systems. - Analyzing and resolving production problems in a timely manner. - Resolving end user service requests as assigned. - Completing unit and system test application changes to ensure quality of work. Qualifications - Bachelor's degree and at least one year of programming and analysis experience with Salesforce applications. Requirements - Bachelor’s degree plus 5 or more years of programming and analysis experience (or equivalent experience). - Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969. - All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). - Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. - This position may require driving or the use of a vehicle as an essential function of the job to conduct State business. - Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. Benefits - Affordable medical, dental, life, and short-term disability insurance plans. - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. - 10 paid holidays per year. - Paid vacation and sick time. - Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. - Deferred compensation plan. - Wellness plans. - Tuition Reimbursement. - Stipend Opportunities. - Infant at Work Program. - Rideshare and Public Transit Subsidy. - Career Advancement & Employee Development Opportunities.

Role Description We are seeking a talented and experienced Salesforce Developer to join our team. In this role, you will be instrumental in designing, developing, and enhancing our Salesforce Experience Cloud communities and Service Cloud case management systems. You will collaborate closely with cross-functional teams to improve user experiences, implement robust integrations, and deliver high-quality, scalable solutions. Responsibilities - Experience & Service Cloud Development: Design, build, and maintain custom solutions on Experience Cloud (formerly Community Cloud) and Service Cloud using Apex, Lightning Web Components (LWC), and JavaScript. - Custom UI Development: Create responsive, user-friendly, and visually appealing Partner/Customer portals using LWC, LWR, SLDS, and Experience Cloud site templates. - Integration & API Management: Develop and manage complex integrations with external systems (ERPs, billing systems, legacy tools) using REST/SOAP APIs and middleware like MuleSoft. - Automation & Configuration: Build and maintain scalable automation using Flow Builder and advanced declarative tools (Validation Rules, Sharing Rules). - Platform Security & Governance: Implement security best practices, including TLS, SSL, LWS, CORS, and manage user provisioning, Profiles, and Permission Sets to ensure data security in Experience Cloud. - Technical Leadership: Participate in code reviews, provide technical mentorship, and ensure adherence to best practices for code documentation and testing (unit/system/UAT). - DevOps & Release Management: Own the deployment cycle (CI/CD) for Experience Cloud bundles between environments (Sandboxes to Production) using tools like Git and SFDX. Qualifications - Experience: 5+ years of hands-on Salesforce development experience, with at least 3 years specifically focused on Experience Cloud and Service Cloud. - Core Development: Expert-level knowledge of Apex (Triggers, Classes, Batch, Queueable), Lightning Web Components (LWC), and JavaScript. - Experience Cloud: Deep understanding of Experience Cloud license types (Customer Community, Partner Community), login flows, and audience targeting. - Service Cloud: Experience with Knowledge base integration, case routing, and email-to-case setups. - Certifications: Salesforce Platform Developer I (PDI) required; Platform Developer II (PDII) and Experience Cloud Consultant certification preferred. - Environment: Strong familiarity with Salesforce DX (SFDX), VS Code, and version control systems (Git). - Soft Skills: Strong analytical and problem-solving skills; ability to translate complex business requirements into technical documentation. Preferred Qualifications - Experience with Salesforce Agentforce (AI chatbots/agents) and Data Cloud. - Familiarity with Salesforce Shield for enhanced compliance. - Experience in the [Insert Industry, e.g., Healthcare/Financial] sector. - Bachelor’s degree in Computer Science or a related field. Benefits - Paid time off Company Description ISIGHT TECHNOLOGY INC has been dedicated to deliver exceptional service and innovative products. Our clients love us for our commitment to quality and our employees thrive in a collaborative and inclusive work environment that fosters growth and creativity. This is a remote position.

• This is a remote position. • Shift Timings: 2PM -11PM(IST)

• The Salesforce Developer will support the design, build, and maintenance of Salesforce features for the Department of Veteran Affairs (VA) Loan Guaranty Service (LGY). • This role will be hands-on with Salesforce object mapping defects, validating Apex callouts and Named Credentials, implementing hotfixes, validating permission set configurations, monitoring Salesforce debug logs, and assisting in production deployments. • This role supports both ongoing sustainment and incremental enhancements to an existing enterprise Salesforce implementation, requiring strong judgment, code quality, and the ability to work within established architectural and compliance constraints.