Role Description We’re now looking for an Engineering Operations Manager — the person who builds and runs the operating system of Engineering. You’ll work closely with Engineering leadership and tech leads to make sure the essential processes (hiring ops, onboarding, cadences, reviews, enablement) don’t just exist… but actually run well, consistently, and improve over time. You’ll own how these processes run and improve — not what engineers build or ship. If you love turning ambiguity into structure, closing loops, and helping high-performing teams operate at their best, this is where you’ll do your best work. What You’ll Be Doing - Build and run the predictable “operating rhythm” of the Engineering department (cadences, rituals, follow-ups, accountability). - Own the operational side of key engineering-wide rituals (e.g., monthly engineering all-hands): agenda building, coordination, action tracking and ensuring follow-through. - Drive continuous improvement across Engineering: identify friction, propose improvements, run experiments, and ensure adoption, not just rollout. - Turn leadership discussions into actionable outcomes: notes, decisions, owners, timelines, and follow-through. - Strengthen Tech Lead effectiveness through management enablement: - Reinforce 1:1 hygiene and team rituals. - Help standardize lightweight best practices across teams. - Ensure key processes actually happen consistently. - Run Hiring Operations for Engineering: - Keep pipelines moving, remove bottlenecks, coordinate interview loops. - Improve screening flow and process efficiency. - Continuously refine the hiring system with templates, tooling, and feedback loops. - Own Onboarding Operations for new Engineering joiners (especially devs): - Define and oversee onboarding structure, milestones, and handoffs. - Ensure shadowing of key meetings/rituals and fast relationship-building. - Run onboarding feedback loops and iterate the onboarding system. - Operate performance and growth systems (process-first): - Review-cycle timelines, checklists, prerequisites, and reporting. - Ensure the right conversations happen (without writing the reviews yourself). - Support mentorship program operations (cadence, tracking, improvements). - Manage training/learning operations: support execution of the annual training budget plan & encourage knowledge sharing and internal learning loops. - Improve cross-functional awareness and alignment (Engineering ↔ PM/Design/etc.) at the process level & reduce surprises, clarify how information flows, and raise shared context. Qualifications - Proven experience in operations / program management / org effectiveness in a product or engineering environment. - Strong ability to design and run repeatable processes (cadences, templates, checklists, tracking, retros). - Excellent communication skills (written and verbal) and high attention to detail. - Strong stakeholder management skills: you can coordinate busy people and keep things moving. - Comfort operating in ambiguity and building structure without creating friction. - A bias toward action, follow-through, and measurable outcomes. - Experience working closely with Engineering teams, tech leads, or engineering leadership. - Background in Engineering, Product, or a technical domain. - Experience scaling teams or running programs in a fast-growing SaaS environment. - Familiarity with performance review cycles, onboarding design, and hiring pipelines in tech orgs. Benefits - Private life and health insurance plan. - Fully remote work if you prefer to work from home, apart from when we have team meetings a few times per year. - Your personal annual training budget. - An annual home office allowance to set up your personal space. - Company laptop & monitor. - 23 days of paid time off. - 3 early summer Fridays in July and August. - A free LearnWorlds School to build and sell your own courses. - Work in one of the globally top 5 e-learning courses platform. - An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning. - An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential. - Annual company retreats (see the video of our latest retreat).

Role Description Acoustic’s website is the front door to everything we’re building – and we’re looking for a Senior Web Development Manager to own it. You’re stepping into an active replatform. We’re mid-migration to a Sanity + Next.js + Vercel stack, currently in flight with an agency. Depending on timing, you’ll either work alongside the current agency to complete the migration or take it over from them directly. Either way, you’ll establish the development standards and own the outcome. This is a team-of-one role. That’s not a disclaimer – it’s the design. We’re hiring someone who operates with force multiplication in mind: - You’ll deploy AI agents and development automation to handle volume work so you can stay focused on architecture, judgment calls, and what actually moves the needle. - You’ll have agency support on the SEO strategy side – your job is to execute that strategy technically with precision and speed. This role will report directly to the CMO as we build the larger marketing team out and then adjust as the teams shift. What You’ll Own - Technical Infrastructure & Replatform - Take ownership of the in-progress Sanity CMS implementation and Next.js codebase from the current agency, completing the migration and establishing development standards. - Serve as the sole technical owner of acoustic.com – architecture, implementation, performance, and evolution. - Manage Vercel deployments, pipeline configuration, preview environments, and edge functions. - Own Core Web Vitals and site performance as a standing priority, not a one-time project. - CMS & Content Operations - Design and maintain Sanity schemas, content models, and editorial workflows that empower non-technical team members to publish without developer dependency. - Partner closely with the Designer and Content team to translate creative and editorial needs into scalable build specs. - Build and maintain reusable Next.js component libraries that accelerate future development. - Technical SEO Execution - Partner with our SEO agency to receive strategic direction on technical requirements, then own the implementation end-to-end. - Execute technical SEO infrastructure: crawlability, indexing, structured data, site architecture, page speed, and redirect management. - Serve as the technical bridge between SEO strategy and site performance, ensuring recommendations actually ship. - GTM & Marketing Stack Integrations - Own the technical integrations that power our GTM stack – analytics, personalization tooling, marketing automation, and product demo platforms (Arcade). - Maintain integration health and troubleshoot issues across connected systems. - AI-Augmented Development - Build and deploy AI agents using Claude to handle repeatable development tasks – content publishing workflows, component scaffolding, regression testing, dependency updates. - Continuously evaluate how to deepen your use of Claude across the development lifecycle – Acoustic runs a robust Claude implementation with full support and resources to build, experiment, and scale. - Operate as a multiplied team of one: the expectation is high output with intentional use of automation, not simply hard work. Qualifications - Hands-on Sanity CMS experience – schema design, GROQ queries, content modeling in production environments. - Next.js proficiency, App Router preferred. - Vercel – deployments, preview environments, edge functions. - Demonstrated AI-augmented development practice with experience building agents and automation – Acoustic is a Claude shop with a robust implementation; you’ll have full access and support to push it as far as it can go. - A portfolio of shipped production marketing websites – you can point to real work. Requirements - Experience taking over from an agency mid-engagement. - TypeScript. - Experience with A/B testing or personalization tooling at the infrastructure layer. - Comfort operating without a dedicated QA function. - Familiarity with headless CMS architecture at scale.

Title: Development Associate (Remote - Austin, TX) Location: Austin, TX Fully remote The Development Associate provides proactive and responsive support advancing our fundraising and donor relations efforts. The Development Associate reports to the Chief Development Officer (CDO) to help drive AVANCE’s fundraising strategies, project coordination, data management, and social media campaigns. This support role is important for the success of the Development Team and the sustainability of AVANCE. Job Responsibilities Donor Database and Grants Management - Responsible for CRM database structure, enters and coordinates data entry for donor records, donation tracking, gift processing, donor rolls, prospect lists, performance tracking and ensures donor database records are kept up to date. - Define and generate CRM reports and build dashboards for CDO and CEO at request. - Support the implementation and maintenance and support the CRM migration, rollout, and implementation efforts for HQ and the Chapter network. - Assists with management and tracking of grant documents through the grant lifecycle, including entering information into the donor management systems (Donor Perfect, SharePoint, Outlook, Monday, etc.) and coordinating grant kickoffs and reporting. - Collaborates closely with CFO and Finance Manager to ensure accurate tracking of pledges and donations. - Researches donors and prospects to provide donor profiles, corporate performance reports and other intelligence gathering information. - Researches current and prospective funder organizational and personnel changes. Donor Stewardship and Social Media Campaigns - Conducts donor research and prospecting, develops major donor profiles, maintains cultivation/solicitation schedules, and administers a stewardship schedule for new President Council major donor campaign. - Assists with donor pipeline maintenance, move management, and stewardship cycle process - Creates and designs donor impact reports, gift acknowledgments, and pledge reminders. - Serves as a co-creator, producer, designer of development campaign content, marketing, and public relations materials and collateral. - Serves as a primary liaison with Social Media Coordinator to co-produce development content for the website, social media, e-mail, e-newsletters and e-appeals and fundraising events. - Works closely with CDO, to support and help execute annual appeals (EOY, Giving Tuesday, etc.) including direct mail and digital campaigns and donor stewardship functions. Administrative Support - Organizes and maintains schedules, calendars, and appointments for Chief Development Officer which may include meetings, events and arrangements associated with such, including preparing agendas, minutes, equipment, location, information packets and follow up action items. - Provides administrative support to Development Team including, but not limited to arranging team meetings, conference calls, scheduling meetings/coordinating calendars among multiple staff members, reserving rooms required for meetings, coordination with AVANCE network, printing/assembling documents for meetings, purchasing and organizing supplies, meeting notes and distribution. - Follows established processes for maintaining files, logs and other tracking systems for a variety of donor information, projects and events. - Makes travel arrangements for out-of-town development staff travel. - Performs other duties as assigned AVANCE Core Competencies - Execution & Accountability - Problem Solving & Decision-Making - Communication & Influence - Collaboration & Teamwork - Stakeholder Focus - Adaptability & Continuous Learning Requirements Education Required: - High School Diploma or equivalent Preferred: - Bachelor's Degree and/or two years' professional experience in a development support position Work Experience Required: - Two years' professional experience in an administrative, project management, and /or development support position Preferred: - Demonstrated experience in fundraising and event planning - Experience with Donor/Customer Relationship Management databases, including data entry and report generation - Prior experience developing donor appeals content for the website, social media, e-mail, e-newsletters and e-appeals and fundraising events. - Demonstrated interest and experience improving early childhood outcomes for children and families - Work experience in grants management and reporting functions Additional Skills - Passionate about advancing equity in early childhood and supporting children and families - Excellent writing, editing, and proofreading skills - High proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook; Office 365, Monday, as well as Google Drive - Strong writing and interpersonal communication skills - Exceptional organizational skills and attention to detail - Experience using communications via digital platforms (e-news, social media) - Maintain established work relationships and schedule while being adaptable to change - Ability to communicate work priorities to leadership and cross-functional teams - Ability to multi-task in a small team environment and manage multiple projects and deadlines - Ability to negotiate timelines, set priorities, meet deliverables with internal and external partners Travel - Ability to travel to various sites: Dependable transportation is required daily with a valid driver’s license, a clean driving record (subject to annual MVR (Motor Vehicle Report) check and policy), current auto liability insurance and be bondable by AVANCE, Inc. - Travel required up to 20% of the time for work-related site visits, meetings, and functions.

• Co-Responsible for one or more digital products together with the business product owner, taking ownership of the experience our customers have and driving the technical strategy that has most impact on that experience. • Lead and manage a team of software engineers, providing guidance, mentorship, and support to help them grow professionally and achieve their goals. • Collaborate with cross-functional teams, including product managers, developers, designers, architecture, data, QA, Operations and Customer Service, to define product goals, business needs, and timelines. • Drive the software development process, including planning, design, implementation, testing, and deployment, while ensuring adherence to best practices and coding standards like DevOps/DevSecOps, Clean Code, DDD, etc. • Ensure the team's productivity and efficiency by removing obstacles, resolving conflicts, and providing necessary Capacity. • Be the single point of contact to the rest of the organization for the owned Digital Products, collaborating with stakeholders to understand business needs and translating them into technical solutions. • Be accountable for the data generated as part of the product offering, understanding its journey into different platforms and its uses to help business to make decisions in an outcome driven way. • Track and report on roadmap progress, budget, and capacity allocation, ensuring timely and successful value delivery. • Responsible for the budget of the solution(s), understanding the total cost of ownership, making the right financial choices. • Understand security and compliance requirements and drive their fulfilment with Product and Development teams. • Act as a technical leader, with deep understanding of AI possibilities, providing guidance and making critical decisions to drive technical excellence and ensure the scalability and maintainability of software systems. • Stay up to date with the latest industry trends, technologies, and methodologies, and recommend process improvements and technical solutions accordingly. • Foster a culture of continuous improvement, innovation, and knowledge sharing within the team.