Acoustic

• Audit the current brand–visual identity, voice, and positioning expression, and deliver a cleareyed assessment of what's working, what isn't, and what needs to evolve • Own Acoustic's brand standards and ensure consistent application across every external surface: web, product, sales, events, customer comms and partner materials • Partner with the Director of PMM to align brand expression with product positioning — these two functions must reinforce each other, not diverge • Serve as the internal arbiter of brand quality, with the authority and judgment to push back when output doesn't meet the standard • Manage and develop the in-house Designer, setting a clear creative direction and building a design system that scales across formats and channels • Own the visual identity system — not just the logo and colors, but the templates, layouts, and standards that make Acoustic's design output recognizable and consistent • Brief and manage agency partners for large-scale creative production — video, campaign creative, and event materials — maintaining brand integrity across all output • Own Acoustic's brand voice guidelines and ensure they're embedded into everything from website headlines to sales decks to product UI copy • Manage the Content Strategist, setting quality standards and maintaining editorial oversight across all brand-facing copy • Be willing to roll up your sleeves and write when needed, especially in the early months as the team is being built • Own content as a demand channel — not just a publishing function — with clear metrics connecting editorial output to pipeline contribution and brand awareness • Partner with the Director of Demand & Growth on the editorial calendar, thought leadership strategy, blog cadence, and content distribution • Work closely with the Director of Demand & Growth to ensure content assets are built for campaign use, not just organic discovery • Lead and develop a Senior Content Strategist who drives content across the full marketing mix — from product GTM and website to brand campaigns, paid media, and customer communications — while upholding brand voice and writing guidelines. • Own the end-to-end creative production process, from brief to delivery, for all brand and campaign assets • Build a production system that is fast, repeatable, and quality-controlled, even with a lean inhouse team • Establish clear intake, prioritization, and feedback processes so the team isn't a creative bottleneck for the rest of marketing • Utilize AI as a true partner and force multiplier — you build and manage agents to help in creative production

• Understand each customer’s business objectives and effectively communicate the value of Acoustic Connect, ensuring successful adoption and ongoing utilization • Develop account strategies aligned with Acoustic’s GTM motions and each customer’s business priorities • Build and sustain multi-threaded relationships with stakeholders and decision-makers, including C-level executives, with the goal of becoming a trusted advisor across all lines of business • Work with clients to build a mutually agreed-upon objectives with clear performance KPIs that tie platform usage to business outcomes • Proactively monitor customer health and execute designated playbooks focused on maximizing product adoption and driving retention; leverage Planhat and connected usage data to maintain a real-time view of your portfolio—identifying risk signals, stalled objectives, and expansion opportunities before they surface on a call • Conduct regular business reviews to assess adoption and surface issues. • Identify expansion opportunities within assigned accounts—both within Acoustic Connect and across the broader Acoustic portfolio • Partner with the Implementation and Onboarding teams to lead discovery into client goals and successfully project-manage client onboardings • Own the customer experience through by coordinating internally with PS and Support, setting clear milestones with the customer, and ensuring continuity of engagement and value realization throughout the process • Facilitate cross-functional collaboration with Support, Services, Product, and Solution Engineering to resolve client issues quickly and meet account performance objectives

• Take ownership of the in-progress Sanity CMS implementation and Next.js codebase from the current agency, completing the migration and establishing development standards • Serve as the sole technical owner of acoustic.com – architecture, implementation, performance, and evolution • Manage Vercel deployments, pipeline configuration, preview environments, and edge functions • Own Core Web Vitals and site performance as a standing priority, not a one-time project • Design and maintain Sanity schemas, content models, and editorial workflows that empower non-technical team members to publish without developer dependency • Partner closely with the Designer and Content team to translate creative and editorial needs into scalable build specs • Build and maintain reusable Next.js component libraries that accelerate future development • Partner with our SEO agency to receive strategic direction on technical requirements, then own the implementation end-to-end • Execute technical SEO infrastructure: crawlability, indexing, structured data, site architecture, page speed, and redirect management • Serve as the technical bridge between SEO strategy and site performance, ensuring recommendations actually ship • Own the technical integrations that power our GTM stack – analytics, personalization tooling, marketing automation, and product demo platforms (Arcade) • Maintain integration health and troubleshoot issues across connected systems • Build and deploy AI agents using Claude to handle repeatable development tasks – content publishing workflows, component scaffolding, regression testing, dependency updates • Continuously evaluate how to deepen your use of Claude across the development lifecycle – Acoustic runs a robust Claude implementation with full support and resources to build, experiment, and scale • Operate as a multiplied team of one: the expectation is high output with intentional use of automation, not simply hard work

Role Description Acoustic’s website is the front door to everything we’re building – and we’re looking for a Senior Web Development Manager to own it. You’re stepping into an active replatform. We’re mid-migration to a Sanity + Next.js + Vercel stack, currently in flight with an agency. Depending on timing, you’ll either work alongside the current agency to complete the migration or take it over from them directly. Either way, you’ll establish the development standards and own the outcome. This is a team-of-one role. That’s not a disclaimer – it’s the design. We’re hiring someone who operates with force multiplication in mind: - You’ll deploy AI agents and development automation to handle volume work so you can stay focused on architecture, judgment calls, and what actually moves the needle. - You’ll have agency support on the SEO strategy side – your job is to execute that strategy technically with precision and speed. This role will report directly to the CMO as we build the larger marketing team out and then adjust as the teams shift. What You’ll Own - Technical Infrastructure & Replatform - Take ownership of the in-progress Sanity CMS implementation and Next.js codebase from the current agency, completing the migration and establishing development standards. - Serve as the sole technical owner of acoustic.com – architecture, implementation, performance, and evolution. - Manage Vercel deployments, pipeline configuration, preview environments, and edge functions. - Own Core Web Vitals and site performance as a standing priority, not a one-time project. - CMS & Content Operations - Design and maintain Sanity schemas, content models, and editorial workflows that empower non-technical team members to publish without developer dependency. - Partner closely with the Designer and Content team to translate creative and editorial needs into scalable build specs. - Build and maintain reusable Next.js component libraries that accelerate future development. - Technical SEO Execution - Partner with our SEO agency to receive strategic direction on technical requirements, then own the implementation end-to-end. - Execute technical SEO infrastructure: crawlability, indexing, structured data, site architecture, page speed, and redirect management. - Serve as the technical bridge between SEO strategy and site performance, ensuring recommendations actually ship. - GTM & Marketing Stack Integrations - Own the technical integrations that power our GTM stack – analytics, personalization tooling, marketing automation, and product demo platforms (Arcade). - Maintain integration health and troubleshoot issues across connected systems. - AI-Augmented Development - Build and deploy AI agents using Claude to handle repeatable development tasks – content publishing workflows, component scaffolding, regression testing, dependency updates. - Continuously evaluate how to deepen your use of Claude across the development lifecycle – Acoustic runs a robust Claude implementation with full support and resources to build, experiment, and scale. - Operate as a multiplied team of one: the expectation is high output with intentional use of automation, not simply hard work. Qualifications - Hands-on Sanity CMS experience – schema design, GROQ queries, content modeling in production environments. - Next.js proficiency, App Router preferred. - Vercel – deployments, preview environments, edge functions. - Demonstrated AI-augmented development practice with experience building agents and automation – Acoustic is a Claude shop with a robust implementation; you’ll have full access and support to push it as far as it can go. - A portfolio of shipped production marketing websites – you can point to real work. Requirements - Experience taking over from an agency mid-engagement. - TypeScript. - Experience with A/B testing or personalization tooling at the infrastructure layer. - Comfort operating without a dedicated QA function. - Familiarity with headless CMS architecture at scale.

• Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership • Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning • Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings • Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts • Maintain accurate data in Salesforce so the team has a clear view of what’s in motion

About us  Acoustic is an established MarTech company operating with the urgency and ownership of a startup. We help enterprise brands understand, predict, and act on customer behavior in real time, giving marketers a true picture of buyer intent and engagement across channels. We’re looking for an SDR who wants to be in the middle of our momentum — you will act as the initial point of contact and will be responsible for hunting and qualifying leads to build sales opportunities for your team.   What You’ll Do  - Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership  - Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning  - Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings  - Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts  - Maintain accurate data in Salesforce so the team has a clear view of what’s in motion

About us  Acoustic is an established MarTech company operating with the urgency and ownership of a startup. We help enterprise brands understand, predict, and act on customer behavior in real time, giving marketers a true picture of buyer intent and engagement across channels. We’re looking for an SDR who wants to be in the middle of our momentum — you will act as the initial point of contact and will be responsible for hunting and qualifying leads to build sales opportunities for your team.   What You’ll Do  - Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership  - Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning  - Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings  - Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts  - Maintain accurate data in Salesforce so the team has a clear view of what’s in motion

About us  Acoustic is an established MarTech company operating with the urgency and ownership of a startup. We help enterprise brands understand, predict, and act on customer behavior in real time, giving marketers a true picture of buyer intent and engagement across channels. We’re looking for an SDR who wants to be in the middle of our momentum — you will act as the initial point of contact and will be responsible for hunting and qualifying leads to build sales opportunities for your team.   What You’ll Do  - Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership  - Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning  - Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings  - Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts  - Maintain accurate data in Salesforce so the team has a clear view of what’s in motion

About us  Acoustic is an established MarTech company operating with the urgency and ownership of a startup. We help enterprise brands understand, predict, and act on customer behavior in real time, giving marketers a true picture of buyer intent and engagement across channels. We’re looking for an SDR who wants to be in the middle of our momentum — you will act as the initial point of contact and will be responsible for hunting and qualifying leads to build sales opportunities for your team.   What You’ll Do  - Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership  - Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning  - Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings  - Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts  - Maintain accurate data in Salesforce so the team has a clear view of what’s in motion

About us  Acoustic is an established MarTech company operating with the urgency and ownership of a startup. We help enterprise brands understand, predict, and act on customer behavior in real time, giving marketers a true picture of buyer intent and engagement across channels. We’re looking for an SDR who wants to be in the middle of our momentum — you will act as the initial point of contact and will be responsible for hunting and qualifying leads to build sales opportunities for your team.   What You’ll Do  - Drive high-volume outbound prospecting via cold calls, emails, and LinkedIn. This is a hands-on role with real pipeline ownership  - Qualify prospects using MEDDPICC and set well-prepped meetings that give our AEs a real shot at winning  - Own your activity metrics. You’re motivated hit weekly and monthly targets for calls, connects, and set meetings  - Work closely with AEs to sharpen targeting, iterate on messaging, and feed a pipeline that converts  - Maintain accurate data in Salesforce so the team has a clear view of what’s in motion