• Own repeat-booking rate, guest LTV, and direct demand from existing base. • Create solutions to change booking behavior. • Conduct guest calls and manage review feedback. • Solve problems proactively based on guest feedback. • Collaborate with Ops for timely messaging. • Design in-unit experiences that enhance brand perception. • Develop loyalty programs to encourage repeat bookings. • Rebuild CRM stack and segmentation in HubSpot. • Execute AI-driven strategies and experimentation to optimize lifecycle.

• Own the funnel and manage the full acquisition journey • Manage paid acquisition across Google Ads and Meta • Build landing pages that convert with excellent messaging and hierarchy • Run the CRO program and A/B tests • Drive email and lifecycle marketing campaigns • Lead and develop a marketing team that you hold accountable • Own data analytics and collaborate across the business

Role Description We’re seeking a Sales & Marketing Associate (Music Tech) to help drive outbound prospecting, support inbound demand, and grow our social presence as we scale in 2026. This is an entry-level, high-growth role for someone who’s hungry to learn sales and marketing fundamentals, build confidence speaking with prospects, and contribute directly to new business. You’ll help sell found.ee’s platform tools and subscription offerings, with a focus on how our advertising and audience capabilities support measurable outcomes. This role is open to candidates based in Nashville, or remotely in North Carolina. What You’ll Do: - Research and build lists of target prospects (labels, venues, promoters, agencies, artist teams) - Run outbound outreach via email + LinkedIn with consistent weekly activity - Qualify leads and book meetings/demos for the sales team - Track outreach activity, follow-ups, and next steps in a CRM - Support basic discovery calls and help move opportunities forward - Assist with demos, follow-ups, and onboarding for new customers - Help communicate the value of found.ee subscriptions, marketing tools, and advertising capabilities - Support revenue pipeline organization and reporting (leads → meetings → wins) - Support execution of inbound campaigns (social, email, blog articles, etc.) - Help manage and grow found.ee’s social presence (streamlining visual identity, consistent posting, repurposing content cross-platform, boosting engagement) in a way that benefits & strengthens the found.ee brand - Assist with simple content creation (short posts, visuals, clips, basic edits) - Help organize marketing assets (case studies, one-pagers, FAQs) Qualifications - 2+ years of experience in sales, marketing, or customer-facing roles (bonus if within music, media, or creator-focused environments) - Bachelor’s degree preferred, ideally in Marketing, Business, Music Business, or a related field - Clear, confident communicator—especially in writing (email, social, outreach) and in live settings like product demos via Google Meet—with an ability to connect authentically with artists, teams, and industry partners - Organized and detail-oriented, with the ability to manage outreach, follow-ups, and multiple moving pieces without things slipping through the cracks - Motivated by growth, goals, and measurable impact; excited by the idea of building pipeline and contributing to revenue - Passion for music, artists, live events, and the evolving digital/creator landscape Benefits - Ample opportunities to work with leaders and employees across the company - Work in a collaborative environment full of mission-driven, innovative, and passionate people - Be part of an open, welcoming, and inclusive culture - Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match) - Base salary range of $45,000-$55,000 annually, including a commission incentive based on performance metrics - Comprehensive market-competitive total rewards program for employees - Generous paid time off

• Manage the end-to-end planning and execution of integrated campaigns and GTM across all channels (ads, email, site, social etc) to ensure seamless coordination from clear creative briefs to seamless final execution • Define, build, and drive the annual integrated marketing calendar that meets sales plans and brand goals • Partner closely with Project Management to set GTM processes and timelines and ensure on-time and successful execution • Support on the ground as needed for content creation, campaign shoots and experiential activations • Ideate and initiate community-first campaigns, storytelling, partnerships, collaborations and activations to increase engagement and awareness • Translate brand vision into actionable strategies that drive increased awareness, organic reach, and brand affinity • Collaborate closely with Social to develop high quality UGC to fuel integrated marketing calendar plan and ad creative • Collaborate with PR and paid influencer marketing efforts to drive coverage of key launches • Measure and track campaign results and brand marketing KPIs, owning campaign and launch recaps and recommendations to optimize • Deliver customer insights through data, research, interviews, and surveys to inform strategies • Own campaign and launch recaps, delivering insights and recommendations to optimize future performance • Translate performance data into actionable strategy across channels • Develop and maintain key marketing tools, including quarterly strategy decks, campaign timelines, marketing calendars, and seasonal product priorities • Collaborate with cross-functional teams across digital, marketing, merchandising, CX, planning to support evolving business priorities and goals • Leads cross-functional alignment across digital, social, CX, merchandising, and planning teams to deliver integrated campaigns