• Manage numerous supervisors and adjusters of varying levels of technical experience and is responsible for hiring, onboarding, training, coaching, and performance management • Provide leadership and mentoring to adjusters and supervisors, fostering engagement, accountability, professional development, and retention • Share responsibility for reviewing all new claim files and assigning them to the appropriate adjuster based on experience level, licensure, and workload • Place supervisory notes of a technical nature in each file at the 30-day mark and at least every 90 days thereafter, or more frequently as claim complexity dictates • Address escalated complaint calls from clients, insureds, and claimants and collaborate with teams to resolve issues promptly and effectively • Conduct claim conferences with adjusters, carrier partners, defense counsel, coverage counsel, and other vendors as needed • Review coverage evaluations, coverage letters, reserves, and significant payments to ensure accuracy, timeliness, and compliance with best practices and authority levels • Participate in assigned task forces, committees, and cross-functional initiatives focused on continuous improvement and operational effectiveness • Conduct training seminars and technical workshops for new and existing employees • Carry a pending of key, large exposure, sensitive, or escalated claim files as required • Conduct internal audits on a quarterly basis and ensure timely remediation of findings • Identify, report, and track Notices of High Potential (NHP) claims and adverse trends • Present claim files and operational results at weekly roundtables and leadership meetings • Partner with the Senior Vice President of Claims to refine department procedures, workflows, metrics, and KPIs • Support audit compliance, resource planning, and staffing needs while driving efficiency and quality outcomes • Perform additional duties to support department goals, compliance requirements, and overall claims performance

• Lead, mentor, and develop a team of project managers, providing coaching, guidance, and career development support. • Foster a collaborative and high-performance culture that aligns to Adswerve’s pillars and project management best practices. • Own the full project lifecycle for client-facing engagements, from kickoff through closure, ensuring delivery is on time, within scope, and to a high standard of quality. Ensuring clients and internal teams always have a clear picture of project status, decisions made, open items, and scope boundaries. • Act as a key escalation point for both the PMO team, clients, and Adswerve stakeholders. • Partner with senior leadership to define, establish, and track metrics for long-term project success and client operational efficiency. • Oversee the full project lifecycle for client-facing engagements, ensuring they are delivered on time, within budget, and to high-quality standards. • Own the optimization of our project management technology, including but not limited to designing and implementing custom workflows, automation, and reporting structures that streamline team operations. • Lead high-profile projects or new initiatives personally that drive forward Adswerve’s strategy. • Act as a trusted advisor to senior leadership and clients, providing regular, professional communication regarding project health and risks. • Apply to develop, build, and implement best practices for project delivery methodologies. • Apprise leadership of critical risks and facilitate solutions for issues that may have long-term impacts on the business.

Role Description Velero Consulting is seeking a Delivery Lead to oversee the successful execution of cybersecurity and compliance engagements across multiple clients. This role is responsible for ensuring projects are delivered on time, within scope, and aligned with Velero’s methodologies and quality standards. The Delivery Lead will coordinate consultants, manage client relationships, and ensure the delivery of high-quality assessment and advisory services across regulatory frameworks such as NIST, SOC 2, ISO 27001, PCI DSS, HIPAA, and FedRAMP. The role bridges technical delivery, operational coordination, and client communication to ensure consistent execution across engagements. Key Responsibilities: - Project Delivery & Execution - Lead end-to-end delivery of cybersecurity and compliance engagements. - Ensure projects are delivered according to defined scope, timeline, and quality standards. - Coordinate consultants performing assessments, advisory work, or technical testing. - Track project milestones, deliverables, and resource allocation. - Identify and mitigate delivery risks early. - Client Engagement & Relationship Management - Serve as the primary operational contact for clients during engagements. - Maintain regular status updates and communication cadence with stakeholders. - Facilitate client workshops, interviews, and progress reviews. - Ensure alignment between client expectations and Velero’s delivery approach. - Compliance & Security Program Oversight - Oversee the execution of security assessments, gap analyses, and compliance validation. - Ensure consistency in methodology across frameworks such as: - NIST 800-53 / NIST CSF - SOC 2 - ISO 27001 - HIPAA - PCI DSS - FedRAMP / public sector frameworks - Validate the quality of findings, recommendations, and audit-ready reports. - Consultant Coordination - Manage and coordinate a distributed team of consultants and subject matter experts. - Assign workstreams and monitor progress across multiple engagements. - Ensure consistent documentation and deliverable standards. - Provide guidance and escalation support for complex technical or compliance issues. - Process & Delivery Optimization - Standardize delivery processes, templates, and reporting frameworks. - Improve operational cadence for project tracking and client communication. - Implement delivery metrics and quality assurance checkpoints. - Support scaling the consulting practice as Velero grows. Qualifications - 5+ years of experience in cybersecurity consulting, compliance, or risk management. - Experience leading project delivery or coordinating consulting teams. - Strong knowledge of security and compliance frameworks such as: - NIST (800-53, CSF) - SOC 2 - ISO 27001 - PCI DSS - HIPAA - FedRAMP / public sector security standards - Experience managing client-facing cybersecurity assessments or advisory engagements. - Strong project management and stakeholder communication skills. Benefits - 10 days of paid vacation. - Unlimited sick time. - Access to medical insurance options. - Direct seat at the table and a clear path for career progression as the firm scales. - Autonomy to make a visible impact on the business from day one.

• Lead and Govern supply planning processes and assess risks and opportunities for SIOP/ Executive Review • Collaborate across Sales, Supply Chain, Demand, Operations, Finance, and Program Management to resolve exceptions and drive alignment on supply • Develop, manage, and maintain MPS aligning demand, capacity, materials, inventory and ensure MMAS compliance • Drive data-driven approach and Kinaxis adoption for generation and optimization; of supply and MPS plan • Lead process improvements, standardize planning procedures, and support new product transitions while tracking KPIs • Ensure team performs medium/long-term MPS planning (2+ years), Planning Strategy for Every Part, finished good buffer strategy • Maintain and adjust planning horizons, and MPS loads while ensuring compliance, data integrity, and audit readiness • Oversee monthly supply reviews, manage demand cycles, rate planning, and out-of-cycle requests • Partner with cross-functional teams to resolve material issues, support NPI and engineering changes, configuration cut ins • Provide reporting, facilitate Supply Review meetings, monitor exceptions, and support factory execution, and short lead-time requirements • Will be responsible for leading a team of approximately 12 individuals contributors , handling all aspects of employee development • Business travel as business needs determine- 10-25%