Role Description Als Mitarbeiter Dispo, Lager & Tourenbüro (m/w/d) übernehmen Sie eine zentrale Schnittstellenfunktion im operativen Tagesgeschäft. Sie sorgen dafür, dass Touren, Lagerabläufe, Servicethemen und interne Abstimmungen zuverlässig ineinandergreifen. Damit leisten Sie einen wichtigen Beitrag zur Kundenzufriedenheit, zur Prozessqualität und zur Effizienz der gesamten Organisation. Genau diese Schlüsselrolle mit direktem Einfluss auf Betriebsergebnis und operative Stabilität wird in der Vorlage besonders hervorgehoben. Qualifications - Berufserfahrung in Disposition, Lager, Tourenplanung, Logistik oder einem vergleichbaren operativen Bereich - Organisationsstärke und sicherer Umgang mit mehreren parallelen Aufgaben - Strukturierte, eigenverantwortliche und lösungsorientierte Arbeitsweise - Ausgeprägtes Prozessverständnis und Bereitschaft, Abläufe nachhaltig weiterzuentwickeln - Kommunikationsstärke im Austausch mit Technikern, Fahrern, Partnern und internen Fachbereichen - Sicherer Umgang mit digitalen Systemen und idealerweise Erfahrung mit ERP-Systemen - Freude an operativer Verantwortung und an einer mitgestaltenden Rolle - Verlässlichkeit, Belastbarkeit und hohe Serviceorientierung - Idealerweise erste Erfahrung in der Koordination von Mitarbeitenden oder Teams - Bereitschaft, Verantwortung in einem dynamischen Arbeitsumfeld zu übernehmen Requirements - Zuverlässigkeit - Organisationsvermögen - Kommunikationsstärke - Prozessdenken - Eigeninitiative - Lösungsorientierung - Verantwortungsbewusstsein - Teamfähigkeit - Belastbarkeit - Strukturierte Arbeitsweise Benefits - Vollzeit - Disposition - Tourenplanung - Lagerkoordination - ERP und langfristige Perspektive

Role Description La personne occupant le poste d’assistant administratif est chargée de soutenir les transactions des clients dans le secteur de l'épargne collective et de la retraite d'une compagnie d'assurance. Tâches et Responsabilités Principales - Analyser et effectuer les différentes opérations nécessaires à la gestion du plan (tout ce qui concerne les retraits simples). - Recevoir et traiter les demandes de nos clients reçues par courriel. - Respecter les normes de productivité en fonction de la courbe d'apprentissage. - Utiliser nos différents outils et valider la faisabilité de la transaction. - Aider et mener à bien des projets spéciaux à la demande d'un supérieur hiérarchique direct ou d'un chef d'équipe. - Autres tâches assignées. Qualifications - Solides compétences en communication écrite et orale en anglais et en français. - Une connaissance intermédiaire de l'anglais permettant d'analyser quotidiennement de la documentation et des dossiers bilingues. - Souci du détail et précision. - Esprit d'équipe et proactivité exceptionnels. - Excellentes capacités de gestion du temps et de multitâche. - Rester positif et persévérant. - Bon sens de l'organisation. - Capacité à travailler en équipe. - Flexible, fiable et digne de confiance. - Capacité à gérer son temps pour mener plusieurs tâches de front et respecter les accords de niveau de service (SLA). Requirements - Diplôme d'études secondaires ou équivalent. - Connaissance de la plateforme Webex Contact Center, un atout. - Service client: 1 an (obligatoire). - Expérience utilisateur avec une bonne maîtrise de la suite Office. - A l'aise avec les technologies. Technical Requirements - Produits Microsoft et systèmes d'exploitation, notamment Word, Excel, Outlook, SharePoint et PowerPoint. Language Skills - Maîtrise du français et de l'anglais (à l'oral et à l'écrit). - Plus de 80 % de la clientèle de New Era est anglophone. Benefits - Matériel informatique fourni. - Pas de vente ni de démarchage. - 37,5 heures par semaine, du lundi au vendredi. - Environnement de travail dynamique et équipe formidable. - Formation rémunérée. - Intégration rapide. - Salaire de départ : 19 à 21 $ de l'heure (CAD). - Deux jours de congé maladie payés (après 3 mois d'ancienneté). - Deux semaines de vacances. - Régime de REER (disponible après 6 mois d'emploi). - Jours fériés payés. - Assurance collective (disponible après 3 mois). Work Environment - Ce poste sera exercé à distance. Work Schedule - En règle générale, heures de bureau standard du lundi au vendredi, de 8 h à 17 h.

Title: Administrative Assistant Location: Lansdale United States Job Description: Overview ABOUT THE POSITION VHB has an immediate opening for an enthusiastic, highly organized, detail-oriented employee to join our administrative services team, supporting our Lansdale, PA office. This position provides support to the Lansdale office with a wide range of day-to-day tasks. The ideal candidate should possess a "can-do" attitude, excellent verbal and written communication skills, and an ability to work independently as well as with a team in a dynamic, fast-paced, deadline-oriented consulting firm. The candidate should be proactive with an ability to prioritize tasks and anticipate needs. This role includes opportunities for personal and professional development and growth in joining VHB's fastest growing office on the East Coast. This position is required to be in the Lansdale, PA office Monday-Friday. Responsibilities - Greets visitors and makes a positive first impression of VHB. Informs employees of the visitor's arrival. Assists and directs visitors to the appropriate meeting location. - Schedules meetings and events for a team, department, or office. - Plans, orders, and assists with food for meetings. - Processes and distributes mail. Prepares packages for pickup and delivery. - Maintains office supply inventory. - Answers and transfers phone calls. Relays messages as needed. - Assists with building management and facilities tasks, which may include organizing and cleaning office space, managing kitchen and breakroom inventory. - Performs other administrative duties as assigned. - Assists with new employee preparation. - Performs administrative duties (e.g., data entry, filing, photocopying). - Assists with fleet management, including being comfortable driving a large van (Ford Transit), daily vehicle checks, service scheduling, maintenance coordination and supporting general vehicle upkeep and readiness. - Participates in professional and personal development aligned with career goals. - Performs all job functions in compliance with applicable federal, state, and local regulations and VHB policies and procedures. Skills & Knowledge - Proficient with Microsoft Office Suite and Adobe Acrobat - Excellent verbal, written, and interpersonal communication skills - Strong focus on customer service - Team oriented with ability to perform multiple tasks independently in a timely manner and collaborate effectively and positively with coworkers - Self-motivated, highly organized, and detail oriented - Skills and knowledge must be commensurate with required experience and job level Qualifications - 2-5 years of office administration experience - High school diploma or GED - Valid drivers license The hourly rate range for this position is 25.00-$27.00/hr. In addition, VHB offers a holistic benefits package which can be found here. Building what's next, together. Our people make the difference. We foster a technology-empowered, people‑driven, future‑ready culture where agility, innovation, and collaboration shape how we work every day. When you join VHB, you'll find: - Meaningful work on complex projects with real community impact - A collaborative, inclusive culture that values curiosity and shared success - Support to grow your skills and lead through change - Learning and development supported by evolving tools and technologies, including AI - Best-in-class benefits and a flexible, hybrid work environment We're growing across the East Coast and are consistently recognized as a great place to work. Ready to shape what's next? Learn more about what sets our employee experience apart and connect with us. VHB is a proud Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of inclusion and belonging, supported by deep-rooted core values, one of which is diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law. #LI-JD1 #LI-onsite

Role Description We are looking for an experienced Administrative Assistant to join our Customer Support team and work closely with patients, healthcare providers, and internal teams. In this role, you will support existing patients and manage cases related to appointments, prescriptions, and provider communication. You will coordinate multiple parties, ensure data accuracy, and drive each case to resolution. This is a hands-on, communication-heavy role for someone who is comfortable working in a high-volume environment, enjoys solving complex situations, and can maintain a high level of empathy and clarity when working with patients. Qualifications - 2+ years of recent, hands-on experience in online customer support (latest role or current position) - Proven experience handling inbound and outbound calls in English - Ability to work in a high-volume environment - Experience handling complex or sensitive cases - Background in healthcare (education or hands-on experience working with medical institutions) - Experience working with CRM systems with strong attention to detail and data accuracy - Fluency in English and Russian (spoken and written) - Ability to work primarily within US Eastern Time hours (EST) - Availability for a 5-day workweek (schedule may vary depending on operational needs) - Reliable high-speed internet and proper home office setup (equipment for calls, quiet workspace) - Ability to work under a B2B contract from Europe (excluding Russia, Belarus, and Ukraine) - Strong communication skills with empathy and clarity - Ability to stay calm and professional in challenging situations - High level of responsibility and ownership - Strong organizational and prioritization skills - Ability to adapt to evolving processes and workflows Requirements - Experience in healthcare, telehealth, or medical administration - Experience working with patients, healthcare providers, or pharmacies - Familiarity with prescription workflows Responsibilities - Handle incoming and outgoing patient communications (primarily phone-based) - Resolve appointment, prescription, and support-related requests - Coordinate with healthcare providers, pharmacies, and internal teams - Manage cases end-to-end and keep patients informed - Maintain accurate documentation in CRM/EMR systems - Complete daily operational tasks within defined timelines Benefits - Health insurance compensation after the probation period - Sports & wellness compensation - 19 paid vacation days annually - 3 additional wellness days each year - Paid sick leave for the first 5 working days Ready to make an impact? Send us your profile - let’s build something meaningful together.