Role Description They are now seeking to hire a Customer Service & Operations Representative (After-Hours & Weekend Support) to ensure business continuity and maintain high standards of support during evenings and weekends. This role is critical in reducing backlogs and providing seamless assistance to both B2B and B2C customers across various digital platforms. - Respond to enquiries via email, marketplaces, HubSpot, and Podium live chat while managing reviews on Google and Trustpilot. - Process orders across multiple channels, manage product/fitment enquiries, and provide accurate delivery estimates (ETAs). - Review and route orders in HubSpot, send invoices, and handle replacement requests by reviewing technical catalogues. - Proactively manage weekend order processing to ensure the weekday team starts with a clear queue. - Conduct lead generation for the fleet and transport sectors via LinkedIn and draft weekly social media posts. Qualifications - Proven background in customer service, e-commerce, or B2B operations. - Exceptional written and verbal Australian English skills with a professional tone. - Experience in the automotive or manufacturing industry. - Knowledge of lead generation strategies on LinkedIn. - Ability to learn new systems quickly and work independently without direct supervision. Requirements - Access to a reliable PC/Laptop (i5/i7 10th Gen+, 8GB RAM), dual monitors, and a noise-cancelling headset. - Stable wired internet (50 Mbps download / 20 Mbps upload) with a functional backup connection. - Must be able to work the specified after-hours and weekend schedule (36 hours per week): - Monday (3hrs) - 9:00 AM to 11:00 AM PH time - Tuesday (5hrs) - 3:00 PM to 7:00 PM PH time - Wednesday (5hrs) - 3:00 PM to 7:00 PM PH time - Thursday (5hrs) - 3:00 PM to 7:00 PM PH time - Friday (10hrs) - 10:00 AM to 7:00 PM PH time - Saturday (4hrs) - 5:00 PM to 7:00 PM PH time - Sunday (4hrs) - 5:00 PM to 7:00 PM PH time Benefits - Permanent work-from-home set-up - Dayshift (Australian business hours) - Full-time job - HMO - Annual leave - Christmas Bonus equivalent to 1 month's wage (pro-rata)

Title: Tennessee Peer Recovery Specialist Location: Sparta United States Job Description: We are seeking a Certified Peer Recovery/Support Specialist to provide support to our members in Tennessee. This is a remote, work-from-home position that also requires travel within the community to visit members in their homes. We would love to speak with you about joining us if: You are caring and compassionate, and would enjoy helping individuals facing substance-exposed living make positive changes in their lives. If you have strong organizational skills and a talent for problem-solving. If you are a Peer Recovery Specialist or Peer Support Specialist and have successfully participated in a recovery program, then Mindoula wants you to join our team! Peer Recovery Specialists serve as role models for individuals facing substance-exposed living and are in varying phases of recovery. In this role, you would follow the Substance Use Disorder Program division of Mindoula's guidelines in planning care, assessing client needs, and completing screenings. You also would refer clients to resources as needed, and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide quality care for our clients. Compensation: The salary range for this position is between $20.67 - $22.12 per hour ($43,000 to $46,000 yearly). Pay is based on several factors including but not limited to education, work experience. In addition to your salary, Mindoula offers superior benefits. Comprehensive Benefits Package includes: - Medical, Dental and Vision Insurance - Supplemental Life Insurance - Short Term and Long Term Insurance paid by Mindoula - 401k, with a company match - 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays - Parental Leave: 8 weeks of paid parental leave - Personal Development Program: $500 credit reimbursement per calendar year Some of the responsibilities include: - Identifying individual member needs and documenting interventions based on relationships and assessments. - Providing support to members through a variety of settings and assisting with support groups, as needed. - Contributing to case management meetings to ensure a team approach is delivered for each member. - Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies. - Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff. - Following chain of command in communicating concerns or recommendations. - Responsible for achieving set goals/Key Performance Indicators (KPI's). - Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts. - Participating in timely conflict resolution and treating people fairly and with respect. - Supporting all members of the team in performance of their duties. - Participating in any performance improvement processes and initiatives. - Promoting responsible and ethical stewardship of Mindoula's resources. - Maintaining excellent punctuality and attendance during work hours. - Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program. - Other duties as assigned Apply for our Peer Recovery Specialist position today for the opportunity to join a team of professionals who are proactive in making a difference in others' lives! We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. Come be part of the solution!

Title: Customer Experience Banker-(Stevensville, MI) Location: 1711 W John Beers Rd Stevensville, MI Reference Number: R0071635 Job Description: Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: - Providing excellent customer service and effectively resolving customer issues. - Being proficient in understanding and educating customers on consumer deposit products. - Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. - Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. - Adhering to all operational, security, risk and regulatory policies and procedures. - Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. - Other duties as assigned. Basic Qualifications: - High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: - 1 year or more in customer service in banking, financial services or goal driven retail sales. - Cash handling skills. - Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

• Respond to enquiries via email, marketplaces, HubSpot, and Podium live chat while managing reviews on Google and Trustpilot. • Process orders across multiple channels, manage product/fitment enquiries, and provide accurate delivery estimates (ETAs). • Review and route orders in HubSpot, send invoices, and handle replacement requests by reviewing technical catalogues. • Proactively manage weekend order processing to ensure the weekday team starts with a clear queue. • Conduct lead generation for the fleet and transport sectors via LinkedIn and draft weekly social media posts.