Mindoula

• Provide virtual overnight weekday call coverage by telephone for one or more partner hospitals • Responsibilities include remote psychiatric consultation, patient assessments, and treatment recommendations in collaboration with onsite clinical teams • Comfortable managing risk and exercising sound clinical judgment

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care • Collaborates with member, family and healthcare providers to develop an individualized plan of care • Conducts individual counseling and group therapy with adolescents and adults • Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services • Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team • Utilizes approved clinical criteria to assess and determine appropriate level of care for members • Documents all member assessments, care plan and referrals provided • Responsible for achieving set goals; Key Performance Indicators (KPIs) • Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care • Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care • Promotes responsible and ethical stewardship of company resources • Maintains excellent punctuality and attendance during work hours

• Assess, plan, and implement care strategies that are individualized by members and directed toward the most appropriate and least restrictive level of care • Collaborate with the member, family, and healthcare providers to develop an individualized plan of care • Conduct individual counseling and/or group therapy with adolescents and adults • In person/field work as needed for families with TN DCS involvement • Identify and initiate referrals for social service programs – including financial, psycho-social, community, and state supportive services • Advocate for members and families as needed to ensure their needs and choices are fully represented and supported by the healthcare team • Utilize approved clinical criteria to assess and determine the appropriate level of care • Document all member assessments, care plans, and referrals provided • Achieve set goals and Key Performance Indicators (KPIs) • Learn the Substance Use Disorder Program model and take responsibility and ownership for outcome-based care • Participate in interdisciplinary team meetings and utilization management rounds and provide information to assist with a safe transition of care • Promote responsible and ethical stewardship of company resources • Maintain excellent punctuality and attendance during work hours • Perform other duties as assigned

• Assess, plan, and implement care strategies that are individualized by members and directed toward the most appropriate and least restrictive level of care • Collaborate with the member, family, and healthcare providers to develop an individualized plan of care • Conduct individual counseling and/or group therapy with adolescents and adults • In person/field work as needed for families with TN DCS involvement • Identify and initiate referrals for social service programs – including financial, psycho-social, community, and state supportive services • Advocate for members and families as needed to ensure their needs and choices are fully represented and supported by the healthcare team • Utilize approved clinical criteria to assess and determine the appropriate level of care • Document all member assessments, care plans, and referrals provided • Achieve set goals and Key Performance Indicators (KPIs) • Learn the Substance Use Disorder Program model and take responsibility and ownership for outcome-based care • Participate in interdisciplinary team meetings and utilization management rounds and provide information to assist with a safe transition of care • Promote responsible and ethical stewardship of company resources • Maintain excellent punctuality and attendance during work hours • Perform other duties as assigned

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care • Collaborates with member, family and healthcare providers to develop an individualized plan of care • Conducts individual counseling and group therapy with adolescents and adults • Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services • Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team • Utilizes approved clinical criteria to assess and determine appropriate level of care for members • Documents all member assessments, care plan and referrals provided • Responsible for achieving set goals; Key Performance Indicators (KPIs) • Learning the StrongWell model and taking responsibility and ownership for outcome based care • Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care • Promotes responsible and ethical stewardship of company resources • Maintains excellent punctuality and attendance during work hours

• Serve as the primary coordinator for the Med-Psych Management Program (MPMP), while providing essential cross-coverage for other SPHM Program Coordinators. • Generate and manage comprehensive regular reports to track program metrics and member outcomes for the MPMP. • Curate and maintain a centralized, up-to-date database of community resources to empower the care team. • Facilitate member enrollment processes, including managing non-standard entry channels and verifying eligibility. • Manage high-volume inbound communications, providing exceptional support to members and stakeholders via the main phone line. • Orchestrate administrative member support activities to ensure continuity of care across all program phases. • Collaborate with internal population health coordinators to streamline workflows and share best practices. • Utilize professional verbal and written communication to act as a primary liaison between members and health plan partners. • Collaborate with and provide coverage for Program Coordinators in other SPHM programs as needed.

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care • Collaborates with member, family and healthcare providers to develop an individualized plan of care • Conducts individual counseling and group therapy with adolescents and adults • Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services • Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team • Utilizes approved clinical criteria to assess and determine appropriate level of care for members • Documents all member assessments, care plan and referrals provided • Responsible for achieving set goals; Key Performance Indicators (KPIs) • Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care • Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care • Promotes responsible and ethical stewardship of company resources • Maintains excellent punctuality and attendance during work hours

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. • Collaborates with member, family and healthcare providers to develop an individualized plan of care. • Conducts individual counseling and group therapy with adolescents and adults. • Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services. • Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team. • Utilizes approved clinical criteria to assess and determine appropriate level of care for members. • Documents all member assessments, care plan and referrals provided. • Responsible for achieving set goals; Key Performance Indicators (KPIs). • Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care. • Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. • Promotes responsible and ethical stewardship of company resources. • Maintains excellent punctuality and attendance during work hours.

• Provide compassionate outpatient psychotherapeutic services at CareMind Health P.C.'s virtual outpatient clinic. • Deliver evidence-based therapy, including individual and group sessions. • Utilize comprehensive screenings like M3, PHQ-9, GAD-7. • Foster patient-centered, culturally competent care through education and collaboration.

• Provide compassionate outpatient psychotherapeutic services at CareMind Health P.C.'s cutting-edge virtual outpatient clinic. • Deliver evidence-based therapy, including individual and group sessions, to drive clinical and functional outcomes. • Utilize comprehensive screenings like M3, PHQ-9, GAD-7, and expertly triage intake referrals. • Foster patient-centered, culturally competent care through education, collaboration, and community resource referrals.