Provide excellent customer service by answering incoming calls regarding mortgage loans, delivering accurate information, resolving inquiries efficiently, and documenting call details to ensure a seamless customer experience.

Title: Customer Claims Processing Representative Location: Pawtucket United States Job Description: Description Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you enjoy routine and familiarity in your day with a consistent work pace and strong attention to detail, this is the role for you. The ideal person for this role will produce high quality, precise work using established processes and procedures. The Claims Processing Representative will be responsible for accurately investigating claims, processing discrepancy credits, and interacting with business partners in a professional manner where the focus is on expedient and accurate completion of tasks. Schedule: Monday-Friday, 8:30AM - 5:00PM. Hybrid Schedule, 3 days in office per week. What You'll Do - Quickly, efficiently, and accurately investigate and process order discrepancies for retailers, vendors, and Pet Food Experts employees - Facilitate the resolution of any reported discrepancies - Research and resolve discrepancies by working with internal and external stakeholders - Create, process, and close RGA's (Return Goods Authorization) and Invoice credits - Maintain a thorough understanding of Quality Control Initiatives and follow established processes and procedures to investigate and resolve discrepancies - Share recalled product information as needed with retailers - Keep all account notes up to date as related to claims processing - Process Consumer returns for retail and vendor partners - Maximize positive relationships through a shared commitment to provide a world class customer experience What We're Looking For - Demonstrate problem solving, decision-making, and teamwork experience. - Work in an environment where individuals take accountability of impact to the company's performance - Excellent planning, multitasking, communication, and organizational skills - Work both autonomously and in a collaborative environment - Professional telephone, email, and interpersonal etiquette - Computer proficiency, Google Suite, and Excel experience - Strong focus on repeatable, high quality results - High School Diploma or equivalent - Prior data entry experience a plus - Prior experience with a CRM platform a plus - Prior industry product knowledge a plus The Perks of Being Part of the PFX Pack! We know that happy, supported employees make the best teammates-so we've got you covered with some seriously great benefits! - Full Benefits Package - Medical, dental, and vision to keep you feeling your best. - Paid Parental Leave - Supporting you in every stage of life-furry babies and human ones! - Pet Perks & Product Discounts - Treat your pets like royalty with exclusive savings. - Hybrid Schedule - The best of both worlds-flexibility to work from home and collaborate in the office. - Education Assistance Program - Invest in yourself, and we'll help with the cost! Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic. All employment offers are contingent on passing a criminal background check.

Legal Support Specialist Senior Job Number: 259682 Category: Administrative Location: Edison, NJ Remote Type: Hybrid Remote Job Level: Experienced As a senior legal support specialist on the House Counsel team, you’ll provide administrative support to a group in the company's legal department. In this role, you'll generate and file standard form pleadings and correspondence, perform data entry, create document review requests, and manage contact cards. You’ll collect, coordinate, and handle legal documents. You’ll schedule events including depositions, client meetings, and other key appointments. You’ll also collects, organize, and manage advanced legal documents, including subpoenas and authorizations to obtain records and records requests from internal and external parties. Must-have qualification - High School diploma/GED equivalent or higher and a minimum of three years experience in an administrative role. Preferred skills - Computer skills, including Microsoft Office Suite. - Ability to work with and maintain highly confidential information. - Interpersonal and communication skills with the ability to interact effectively with others. - Strong organization skills and attention to detail, and the ability to multitask and work in a variety of system applications. - Ability to adhere to and adjust to changing deadlines and follow written procedures. Compensation - $29.31-$32.21/hour - Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance Hours - Monday- Friday with hours between 7:00AM-6:30PM ET Location - Hybrid remote, in office for occasional meetings or training. - Must be within a reasonable driving distance of the Edison, NJ office. Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance

Customer Care Health Representative Location: Los Angeles California US Job Description: - Remote: Yes (Local candidates only) - Pay Rate: $21.99/hr - Schedule: - Must be flexible between 7:00 AM – 7:00 PM (staggered shifts) - Weekends and overtime may be required - ? Work Location: Los Angeles, CA 90033 Role Overview Serves as the primary point of contact for patients accessing medical services. This role supports patient communication, appointment coordination, and registration while ensuring a high level of customer service and data accuracy. Key Responsibilities - Handle high-volume inbound/outbound calls and electronic communications - Schedule, confirm, and manage patient appointments - Register patients and verify insurance coverage - Communicate estimated financial responsibility when applicable - Route inquiries to appropriate medical personnel - Document interactions and maintain accurate patient records - Ensure data integrity and perform necessary reconciliations Required Qualifications - High School Diploma or equivalent - Minimum 2+ years of true hands-on experience in: - Call center environment (required – must be clearly demonstrated) - Customer service - Healthcare setting - Strong verbal and written communication skills - Proven multitasking and organizational abilities - Demonstrated interpersonal skills Preferred Qualifications - Experience supporting medical specialties such as: - Endocrinology, GI/Liver, Infectious Disease, Nephrology, Pulmonary, or Rheumatology - Vocational training or certifications in: - Appointment scheduling - Patient registration - Insurance verification - Medical assisting - Associate’s or Bachelor’s degree in healthcare, business, or related field What We’re Looking For - Quick learners who can adapt to a fast-paced, high-volume environment - Candidates are comfortable navigating a learning curve - Strong communicators with a patient-first mindset - Individuals who are reliable, flexible, and solution-oriented As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it! About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.