• Reports to Global Delivery Lead • Project Delivery and Team Effectiveness • Support the Americas region on a freelance or fixed-term contract basis • Commitment to a 6 month contract • Integrate as part of the team, joining team meetings and activities • Balance project delivery with strategic team leadership • Guide distributed teams to deliver exceptional WordPress-based projects for enterprise clients • Ensure delivery processes are efficient, transparent, and continuously improving • Key role in client engagement, delivery planning, and cross-functional collaboration • Collaborate with Engineering and Commercial teams to ensure smooth running of projects • Anticipate and identify problems and addressing them or escalating as necessary • Manage each project's scope and timeline • Create and maintain a team culture for successful delivery • Prepare and facilitate workshops to establish project needs and relationships • Facilitate meetings to monitor project progress and resolve team issues • Assess time and financial impacts of scope change and communicate to stakeholders • Identify risks and mitigation strategies • Build a partnership relationship with clients and understand their business imperatives

• Manage each projects scope and timeline • Create and maintain a team culture that facilitates a shared responsibility for successful delivery • Guide team on principles and practice of the agile framework being used in the project • Work with team to help define and refine project scope, estimates, and resource requirements for projects • Prepare and facilitate workshops (either virtual or in-person) to establish project needs and relationships • Facilitate meetings to monitor project progress and resolve any issues the team may be experiencing • Remove impediments or guide the team to remove impediments • Assess the time and financial impact of scope change and communicate to stakeholders as appropriate • Identifies when to use experiments for learning and solutioning • Be commercially aware: Understand the status of the budget of your projects and be able to report on them back to the company • Allocation management of project needs in conjunction with your squad composition • Facilitate wider engagement with internal and external stakeholders, and partners engaged in delivery • Build a partnership relationship with clients, understanding their business imperatives as context for helping align the team on those goals • Understand the workings and needs of the account you are partnered with • Communicate regularly; be proactive in facing difficult conversations • Manage your interactions with clients and internal team professionally, and personably • Using data to allow the team and wider business to make critical decisions • Develop creative and technical judgement and strive for high quality output • Share progress and communicate to internal and external stakeholders • Conduct team reviews and retrospectives to promote continuous improvement • Endorse and present appropriate metrics to sustain continuous improvement to get the best out of each team. Report progress, team status, and issues across the board.

Role Description Für unseren Kunden aus der Bankenbranche in Zürich, suchen wir eine:n erfahrene:n und motivierte:n Senior Scrum Master zur Unterstützung eines strategisch wichtigen Transformationsprojekts im Bereich Vermögensberatung. Du übernimmst Rolle als Scrum Master in einem laufenden Transformationsprojekt zur Entwicklung einer digitalen Beratungslösung mit Fokus Anlageberatung. Ziel ist unter anderem die Ablösung von Finfox. - Coaching und Unterstützung der agilen Teams (Scrum) - Sicherstellung eines effizienten Sprintablaufs und Einhaltung agiler Prinzipien - Moderation von Scrum-Zeremonien (Daily, Planning, Review, Retrospektive) - Enge Abstimmung mit Product Ownern, anderen Scrum Mastern und Stakeholdern - Management von teamübergreifenden Abhängigkeiten - Förderung der kontinuierlichen Verbesserung (Inspect & Adapt) Qualifications - Mehrjährige Erfahrung als Scrum Master in komplexen Projektumfeldern - Fundierte Kenntnisse in agilen Methoden (Scrum, idealerweise SAFe/PI Planning) - Erfahrung in der Zusammenarbeit mit mehreren Teams und Abhängigkeitsmanagement - Starke Moderations- und Kommunikationsfähigkeiten - Erfahrung im Bankenumfeld oder in der Vermögensberatung von Vorteil - Bereitschaft zur Präsenz an den Standorten Zürich (Dienstag & Mittwoch) sowie St. Gallen (Donnerstag) - Fliessende Deutschkenntnisse in Wort und Schrift Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Role Description Human Made is looking for an Agile Delivery Lead to support our Americas region on a freelance or fixed-term contract basis. The successful candidate must be able to commit to a 6 month contract. As an Agile Delivery Lead, you’ll balance project delivery with strategic team leadership, guiding distributed teams to deliver exceptional WordPress-based projects for enterprise clients. - Thorough understanding of scrum/agile concepts. - Key role in client engagement, delivery planning, and cross-functional collaboration. - Work closely with other discipline leads to create a culture of trust, empowerment, and continuous improvement. - Confident in collaborating with Engineering and Commercial teams. - Anticipate and identify problems as they arise. Applying Scrum To Produce High Quality Work - Manage each project's scope and timeline. - Create and maintain a team culture that facilitates shared responsibility for successful delivery. - Guide and coach team on principles and practice of the agile framework. - Work with squad to define and refine project scope, estimates, and resource requirements. - Prepare and facilitate workshops to establish project needs and relationships. - Facilitate meetings to monitor project progress and resolve issues. - Remove impediments or guide the team to remove impediments. - Assess the time and financial impact of scope change and communicate to stakeholders. - Identify risks and mitigation strategies. - Identify when to use experiments for learning and solutioning. Accountability To The Business - Be commercially aware: Understand the status of the budget of your projects. - Allocation management of project needs in conjunction with your squad composition. Building And Safeguarding Relationships - Facilitate wider engagement with internal and external stakeholders. - Build a partnership relationship with clients. - Understand the workings and needs of the account you are partnered with. - Be a leading member of the squad or team. - Communicate regularly; be proactive in facing difficult conversations. - Manage your interactions with clients and internal team professionally and personably. Using Data to Allow the Team and Wider Business to Make Critical Decisions - Develop creative and technical judgement and strive for high quality output. - Share progress and communicate to internal and external stakeholders. - Conduct team reviews and retrospectives to promote continuous improvement. - Endorse and present appropriate metrics to sustain continuous improvement. Qualifications - Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) or similar qualifications desirable. - Experience in a scrum master / agile delivery role. - Thrives in dynamic, multi-project environments. - Experience applying scrum and a wider awareness of agile principles. - Experience working in an enterprise agency environment and/or hands-on expertise with Scrum practices. - Strong skills in servant leadership, negotiation, facilitation, situational awareness, conflict resolution, and promoting transparency. - A strategic and driven mindset. - Experience in using a wide range of project management tools (e.g., Jira, Trello, Confluence). - Strong written and oral communication skills. - Knowledge of web technologies (e.g., WordPress, PHP, HTML/HTML5, CSS, JavaScript). Benefits - Gain experience working in an agency, without a long-term commitment. - Competitive rates. - Work alongside some of the WordPress industry’s top engineers. - Access to Slack channels for networking opportunities. - Opportunity to explore Human Made with the potential of becoming a full-time employee.