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QGenda logo
QGenda

QGenda offers automated, cloud-based physician scheduling software. Founded in 2006, QGenda is now used by over 170,000 clinicians in more than 30 medical speci

Implementation Consultant, Credentialing

Location

United States

Posted

30 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Implementation Consultant, Credentialing

QGenda

• Configures QGenda solution using customer requirements and best practices while taking into account ease of use and maintenance of the configuration for the customer and QGenda Customer Success team • Prepares for and leads implementation & customer training calls as appropriate, documents final configuration of QGenda setup, and transfers knowledge effectively to Customer Success • Work cross functionally with (Technical Account Managers) TAM’s, Project Coordinators and Project Managers, Customer Success Managers (CSM’s) and other QGenda resources, to ensure all customer requirements are scoped and delivered • Maintain task plans and timelines in workflow management system and customer success platform (CSP) • Escalate to management when customer’s success criteria are in jeopardy and when customers are dissatisfied with progress and movement of the on-boarding process

Job Requirements

  • Bachelor’s degree
  • Ability to travel for customer meetings
  • Experience in hospital or in private practice in Credentialing or Payer Enrollment
  • Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
  • Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet

Benefits

  • Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
  • Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
  • Paid parental leave for birth, adoption or permanent placement
  • 401(k) with company match
  • Options to work in a hybrid-working model or remotely from home, depending on the position
  • Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more

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Raspberry AI logo

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