• Coordinate end-to-end provider onboarding and offboarding management: Project manage all cross-functional tasks and deliverables associated with the provider onboarding, including pre-delegation audits, roster loading and display, MFT setup, claims payment configuration, and reporting activation to ensure seamless onboarding experiences. • Manage provider offboarding processes: Ensure smooth offboarding when a provider terminates or changes MSO affiliation by coordinating member reassignment, provider data removal, report deactivation, and compliant member communication in partnership with internal teams. • Develop and maintain workflows and documentation: Design, implement, and regularly update standardized workflows, procedures, and timelines to support consistent practices, operational readiness, and data integrity throughout the full provider lifecycle. • Ensure clear operational handoffs across departments and adherence to established timelines for onboarding and offboarding activities. • Collaborate with Network Training and Compliance teams: Partner with the Network Training Specialist for all education and training needs, and work with the Compliance team to confirm all policies, desktop procedures, and materials associated to provider onboarding and offboarding comply with regulatory and organizational standards. • Monitor project milestones and risk management: Track and analyze project deliverables, identify risks or process gaps, and coordinate timely resolutions with business partners to maintain accuracy and efficiency across operational readiness for provider onboarding and offboarding. • Serve as subject matter expert and liaison: Represent Network Management in cross-functional meetings and governance committees related to provider onboarding and offboarding, providing insight and expertise on provider implementation, configuration readiness, and operational optimization. • Ensure regulatory and audit readiness: Promote compliance and adherence to CMS, DMHC, DHCS, and NCQA requirements through accurate documentation, lifecycle tracking, and post-termination data closure activities to maintain audit preparedness and meet quality standards. • Facilitate provider communications, education, and presentations: Collaborate with Network Training and Communications teams to enhance provider onboarding materials, orientation tools, and outreach initiatives enhancing provider understanding and engagement. • Conduct provider presentations and engage directly with provider partners to ensure clarity around onboarding expectations, operational workflows, and ongoing requirements. • Drive continuous process improvement: Identify and implement enhancements to workflows, tools, templates, and reporting processes that increase efficiency, accuracy, and provider satisfaction throughout the lifecycle. • Support system modernization and integration efforts: Contribute to SCAN’s system improvement and migration projects by capturing business requirements, testing enhancements, validating changes, and supporting implementation during and after release.

DescriptionOur team is growing and we are looking for an Implementation Consultant to join our Professional Services team! You'll work closely with customers to address their business needs through the design and build of solutions on monday.com. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. In this role, you will train, advise and consult with customers to optimize their use of monday.com products during the course of an implementation project or ongoing managed services engagement. You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects. About The Role - Lead implementation projects for monday.com customers, designing and building tailored solutions including configurations, automations, reporting, user management, and other advanced monday.com features and functionality - Build strong relationships with client stakeholders to understand their business needs and ensure successful adoption of monday.com across their organization - Design sophisticated workflows within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed - Act as a project manager for small to medium sized projects by building and executing on project plans that ensure deliverables stay on-time and on-budget - Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product - Contribute to department practice development and process improvement initiatives to enhance team effectiveness and client outcomes - Represent the voice of the customer by advocating for their needs and influencing the product development roadmap Requirements - 2+ years of experience as an implementation consultant, managed services consultant, customer success manager, technical project manager, or other technology consulting role, preferably in a B2B SaaS environment - Experience leading software implementation or managed services projects that required hands-on build and system configuration - Experience with project management, CRM, service desk, and/or collaborative work management software - Strong project management and problem solving skills - Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies - Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives - Ability to clearly articulate technical topics to a non-technical audience - Knowledge of APIs (GraphQL) and other integration tools (make.com) is beneficial - Understanding of AI and its use in streamlining work productivity is a bonus! - Superb written and verbal communication skills - Positive attitude, empathy, and high energy - Ability to take initiative and adapt - BA or BS degree preferred For Denver, CO based hires only: Compensation Range: $82,000-$110,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of Denver may differ based on the cost of labor and such additional factors for such other locations Please note that this role is on a hybrid model. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Our TeamThe Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Bilingual French STEM Expert Type: Contract Compensation: $38–$53/hour Location: Remote Duration: 3–6 months Commitment: 20+ hours/week Role Responsibilities - Design and optimize STEM-based prompts in French and/or English with scientific accuracy and clear instructions. - Define and document evaluation standards, creating rubrics that ensure scientific rigor and linguistic clarity. - Conduct model testing and grading, assessing outputs for scientific accuracy and reasoning quality. - Support benchmarking and quality assurance to maintain consistency and reliability across French-language benchmarks. - Collaborate in QA review processes to ensure prompt tasks and rubrics meet scientific standards. Qualifications - Native-level fluency in French (written), specifically native to Canada (French-speaking), Belgium (French-speaking), Switzerland (French-speaking), or France. - Strong reading and writing proficiency in English. - BS or BA in Biology / Physics / Chemistry. - Familiarity with undergraduate-level biology / physics / chemistry topics. - Strong writing and critical thinking skills. - Ability to work independently and meet deadlines. Requirements - 2+ years of experience in teaching, research, or an applied STEM discipline field. - Experience working with French-language STEM curricula or academic standards in Canada (French-speaking), Belgium (French-speaking), Switzerland (French-speaking), or France. Application Process - Complete a short AI-led interview (approximately 15 minutes). - If approved, complete a paid assessment focused on writing and rubric creation. - Then, if selected, you will be invited to work on the project. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description Evaluate the accuracy and depth of AI-generated content in Mathematics to strengthen reasoning and rigor in model outputs. - Review complex mathematical content for alignment with domain principles and methodologies. - Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. - Develop evaluation rubrics and benchmarks for assessing AI-generated mathematical tasks and solutions. - Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. - Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications - 5+ years of experience in Mathematics education or related field. - Proficiency in AI model evaluation and improvement. - Strong understanding of mathematical principles and methodologies. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.