• Oversee operational service delivery for assigned clients • Manage client and hedge fund manager communications regarding the Innocap operating model • Provide expert support to clients and internal teams in resolving operational issues • Allocate tasks to junior team members and facilitate cross-training to enhance team capabilities • Develop deep expertise in Innocap’s proprietary technology and lead initiatives for its continuous improvement • Support senior management in executing the strategic vision and advancing the team’s objectives • Mentor and coach team members, equipping them with the necessary tools and guidance for success • Ensure comprehensive documentation of all client processes • Foster collaborative relationships with leaders across departments

• We're looking for an experienced operations leader to own fulfillment, logistics, and retail compliance across all three of our sales channels. • This is a project-based engagement focused on strengthening our operational infrastructure as we scale our retail and marketplace presence. • This is a hands-on, decision-making role — not advisory or strategic consulting. • You'll be the person accountable for product getting to the right place, on time, in compliance, across every channel. • Full strategic and operational ownership of our 3PL relationship. SLAs, performance, cost management, and quality across DTC, Amazon, and retail fulfillment. • Ensuring flawless pack-out, accurate EDI documentation, and full compliance with big-box retailer routing and packaging requirements. • Inventory replenishment, shipment planning, and FBA compliance. • Managing the co-manufacturing relationship for a functional beverage SKU in mass retail — forecasting, production scheduling, and quality. • Working closely with an offshore fulfillment operations coordinator and collaborating with our production and finance teams on cross-functional operations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an experienced Operations Director to lead the daily operations of our firm and continue our record of excellence. This is NOT an office manager role: we are seeking an accomplished Operations Leader who has a demonstrated record of success in the delivery of professional services. This is a fully REMOTE position. What You'll Be Doing - Leading the delivery of all administrative functions for the firm: Marketing, Sales, Production, Systems, and Accounts Payable & Receivable. - Designing and implementing operating processes and procedures that deliver superior service and results to clients. - Building a data-driven firm, managed by Key Performance Indicators (KPIs). - Recruiting, hiring, onboarding, and developing a top-performing team. - Overseeing the Firm’s Case Management, Contact Management, and Document Management operations. Qualifications - At least 2 years of Operations Leadership experience, preferably in a law firm or an Immigration law firm. - A record of success delivering Operational Excellence by leading people, processes, and technology. - Proven motivator who brings out the best in the team and specializes in managing a remote workforce. - Strong project manager, able to break down long-term initiatives into specific deliverables that deliver results ON TIME. - Ability to build trust fast and handle emotional conversations. - Emotional intelligence, not just hustle. - Bilingual in English and Spanish is a plus. Requirements - Experience in a law firm or other professional service industry preferred. - Demonstrated record of success managing a REMOTE staff to deliver quality professional services ON TIME & ON BUDGET. Benefits - Work that really matters. Company Description Weldon Law Group is a leading Immigration law firm with more than 18 years of experience delivering superior results to our valued clients.

• Manage store operations processes for specific area(s) of responsibility. • Analyze the fundamental components of problems and communicate the correct course of action. • Develop and implement changes that improve overall store operations processes. • Create and maintain project work plans. • Communicate effectively and build strong partnerships with the field/stores.